ZipRecruiter

Log In

1

Facs Administrator Jobs (NOW HIRING)

DCM Services LLC

Call Center Dialing Administrator

$58K - $72K/yr

About the Role We're looking for a Call Center Dialing Admin to own the day-to-day setup ... Requirements What You'll Do Dialer & Queue Administration - FACS and LiveVox * Build, configure ...

Harvard University

Postdoctoral Fellow

Cambridge, MA · On-site

$54K - $73K/yr

... dissection, FACS, molecular cloning, single-cell analysis, and bacterial culture. Special ... Administrator) camila_ossa@harvard.edu Contact Email knagashima@fas.harvard.edu Salary Range ...

next page

Showing results 1-20

All JobsFacs Administrator Jobs

Facs Administrator information

See salary details

$39K

$73.3K

$152.5K

How much do facs administrator jobs pay per year?

As of Aug 29, 2026, the average yearly pay for facs administrator in the United States is $73,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a FACS administrator?

A FACS Administrator is responsible for managing and maintaining the Facility Access Control System (FACS) within an organization. Their duties typically include overseeing security protocols, managing user access to buildings or sensitive areas, and ensuring compliance with organizational and regulatory standards. They work closely with security teams, IT departments, and facility managers to implement access policies, troubleshoot issues, and update access privileges as needed. FACS Administrators play a critical role in safeguarding physical and digital assets by controlling who can enter specific locations.

What are the key skills and qualifications needed to thrive as a FACS administrator?

To thrive as a FACS Administrator, you need a solid understanding of facilities management, budgeting, compliance regulations, and often a degree in business administration or a related field. Familiarity with facilities management software, scheduling systems, and certification such as FMP (Facility Management Professional) are typically required. Strong organizational skills, effective communication, and problem-solving abilities help distinguish top performers in this role. These skills are vital for ensuring efficient facility operations, regulatory compliance, and a safe, productive environment for staff and visitors.

What are some common challenges faced by a FACS administrator, and how can they be managed effectively?

A FACS Administrator often encounters challenges such as managing multiple facility requests simultaneously, ensuring compliance with safety and regulatory standards, and balancing the needs of various departments. Effective time management and clear communication with stakeholders are essential to address these challenges. Building strong relationships with vendors and maintenance teams can also streamline issue resolution and keep operations running smoothly.

What is the difference between Facs Administrator vs Histology Technician?

AspectFacs AdministratorHistology Technician
Required CredentialsBachelor's degree in biology, laboratory science, or related field; certification may be preferredAssociate's degree in histotechnology or related field; certification often required
Work EnvironmentClinical laboratories, research institutions, hospitalsPathology labs, hospitals, research facilities
Employer & Industry UsageMedical and research institutions managing flow cytometry labsPathology and histology labs preparing tissue samples
Common Search & Comparison IntentUnderstanding administrative roles in flow cytometry labsTechnical roles in tissue sample preparation

The Facs Administrator primarily oversees flow cytometry operations, managing staff and ensuring quality control, while the Histology Technician focuses on preparing tissue samples for analysis. Both roles require laboratory experience, but the Facs Administrator has more administrative responsibilities, whereas the Histology Technician is more technical and hands-on.

More about Facs Administrator jobs

What are the most commonly searched types of Facs Administrator jobs?

The most popular types of Facs Administrator jobs are:

What job categories do people searching Facs Administrator jobs look for?

The top searched job categories for Facs Administrator jobs are:

Facs Administrator jobs near you
Infographic showing various Facs Administrator job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $73,281 per year, or $35.2 per hour.

Call Center Dialing Administrator

Remote

DCM Services LLC
Finance and Insurance • 201 - 500 employees
Learn more about DCM Services LLCexternal

$58K - $72K/yr

Full-time

Posted 10 days ago

Job description

About Us
DCM Services is a specialty accounts receivable management company known for our compassionate, compliance-first approach to a niche most collection agencies avoid: working with the accounts of deceased consumers on behalf of creditors nationwide. For over two decades, we've built a reputation for treating grieving families with empathy while helping our clients responsibly recover outstanding balances. Our success is built on a culture that values integrity, precision, and doing the right thing - even when it's the harder path. We invest in the people and technology behind our operations so our team can do their best work every day.
About the Role
We're looking for a Call Center Dialing Admin to own the day-to-day setup, configuration, and administration of our outbound calling campaigns and queues on the FACS and LiveVox dialing platforms. This is a hands-on, technical operations role - you'll be the go-to person building and maintaining queues, managing dispositions and pacing settings, keeping systems running cleanly, and troubleshooting issues in real time. You'll also support our VP of Operational Strategy by pulling data, running Microsoft Access queries, and producing reporting on inventory and campaign performance.
If you're detail-oriented, comfortable working directly inside dialer administration screens, and confident troubleshooting configuration issues under time pressure, we'd love to hear from you.
Requirements
What You'll Do
Dialer & Queue Administration - FACS and LiveVox
  • Build, configure, and modify calling queues and campaigns in both FACS and LiveVox daily to meet staffing capacity and operational deadlines.
  • Set and maintain call dispositions, attempt scheduling parameters, pacing, routing, and queue sequencing rules.
  • Monitor active campaigns throughout the day and make real-time adjustments to priority, pacing, and routing to keep agents utilized and queues running smoothly.
  • Serve as the first point of contact for queue and campaign configuration issues, troubleshooting directly within FACS and LiveVox and escalating to IT or the vendor when needed.
  • Apply basic MUMPS configuration changes within FACS to support queue setup, strategy adjustments, and routine troubleshooting.
  • Ensure all campaign configurations comply with FDCPA requirements and internal calling policies; partner with compliance on configuration reviews.

Inventory Coverage
  • Review account inventory regularly to confirm proper distribution and assignment across active campaigns.
  • Identify unworked, under-contacted, or stale inventory and load or reassign it into active queues.
  • Flag inventory or coverage anomalies to the VP of Operational Strategy.

Reporting Support
  • Pull and compile campaign and inventory data using Microsoft Access queries.
  • Build straightforward Excel reports (pivot tables, charts) summarizing contact rates, right-party contacts, and other core dialing metrics.
  • Provide data pulls and historical trend exports to support forecasting and revenue analysis.
  • Assist the Business Intelligence team with data validation when updating Power BI reports tied to dialer operations.
What You'll Bring
Required
  • 2+ years of hands-on experience administering FACS, LiveVox, or a comparable outbound dialer/campaign management platform.
  • Proficiency writing and running basic queries in Microsoft Access.
  • Solid working knowledge of Microsoft Excel (pivot tables, basic charting).
  • Understanding of core outbound contact center metrics: contact rate, right-party contact rate, penetration, and conversion.
  • Strong attention to detail and ability to manage multiple live campaigns and support tickets simultaneously.
  • Comfortable being the go-to person for real-time dialer troubleshooting and configuration fixes.

Preferred
  • Experience with SQL or other database query tools in addition to Microsoft Access.
  • Familiarity with FDCPA compliance requirements for outbound collections calling.
  • Background in collections, financial services, or another high-volume outbound call center environment.
  • Exposure to Power BI reporting.
  • Associate's degree or equivalent hands-on experience; Bachelor's degree a plus but not required.
Work Environment
This is primarily a sedentary role performed in an office or remote environment. Regular use of a computer, multiple monitors, and telephony/dialer systems is required. Occasional extended hours may be needed during peak campaign periods or system updates. Reliable internet access is required for remote work arrangements.
#DCMHP1
Salary Description
$58,000 to $72,000 annually

Apply