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External Operations Manager Jobs in Douglas, MA (NOW HIRING)

Citizens

Retirement Services Manager

Johnston, RI · On-site

Servicing Operations Manager - Retail Retirement Servicing As the Servicing Operations Manager for ... external partners. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday-Friday 8a-5p ...

Citizens Bank

Retirement Services Manager

Johnston, RI · On-site

Servicing Operations Manager - Retail Retirement Servicing As the Servicing Operations Manager for ... external partners. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday-Friday 8a-5p ...

Citizens

Retirement Services Manager

Johnston, RI · On-site

$116K - $117K/yr

Description Servicing Operations Manager - Retail Retirement Servicing As the Servicing Operations ... external partners. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday-Friday 8a-5p ...

Citizens

Retirement Services Manager

Johnston, RI · On-site

$116K - $117K/yr

Description Servicing Operations Manager - Retail Retirement Servicing As the Servicing Operations ... external partners. Hours & Work Schedule * Hours per Week: 40 * Work Schedule: Monday-Friday 8a-5p ...

Helen of Troy

Operations Project Manager

Marlborough, MA · On-site

$76K - $90K/yr

Operations Project Manager Department: Beauty & Wellness Work Locations: * Marlborough, MA * Boston ... Project manage internal and external groups supporting product changes * Outwardly communicate ...

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External Operations Manager information

See Douglas, MA salary details

$31.9K

$65.3K

$122K

How much do external operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for external operations manager in Douglas, MA is $65,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $79,800.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What job categories do people searching External Operations Manager jobs in Douglas, MA look for?

The top searched job categories for External Operations Manager jobs in Douglas, MA are:

What cities near Douglas, MA are hiring for External Operations Manager jobs?

Cities near Douglas, MA with the most External Operations Manager job openings:

External Operations Manager jobs near you

Production Supervisor

Steris Corporation

Northborough, MA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Leads a team engaged in processing, maintenance, and warehousing functions, and directs their work activities.

  • Develops a shop floor culture focused on Safety, Quality, Delivery, and Cost by leading daily meetings, monitoring safety, and participating in lean initiatives.

  • Manages employee engagement and performance through staffing, training, addressing concerns, and ensuring shift transitions.

STERIS rating

8.1

Company rating: 8.1 out of 10

Based on 132 frontline employees who took The Breakroom Quiz

67th of 898 rated healthcare providers

Job description

Position Summary
Leads a team of skilled or semi-skilled workers engaged in various aspects of the processing, maintenance, and warehousing functions of the AST business. Has authority and accountability to select, train and direct their workforce. Employs key company processes effectively to achieve results. Responsible for employee engagement and maintaining a positive employee relations environment. This role is often held by an entry level or early career leader who is gaining initial operations management experience at STERIS.
Shift: Thursday, Friday, Saturday 7 PM - 7 AM. Every other Wednesday 7 PM - 7 AM.
What You'll do as a Supervisor Production 1
Operational Excellence (40%)
  • Develops a shop floor culture that is focused on the achievement of the businesses' objectives in Safety, Quality, Delivery and Cost (SQDC), by continuously focusing on waste elimination and following standard work.
  • Leads daily SQDC board meetings, trains and develops employees to meet expectations, ensures the working environment is safe through direct monitoring of behavior and equipment, incident response, mitigation, and investigation as issues occur during the shift, and providing individual and group feedback on successes and opportunities to improve performance.
  • Identify opportunities for countermeasures and participate in facility lean committees.
  • Supports the company's Lean business system, through participation in Kaizen events, generation of IDEaS and implementation, participation in Total Productive Maintenance (TPM), One Team One Goal (OTOG) Customer Service training, and the "What's in the Box?" product orientation program.
  • First point of contact for mitigation and investigation of issues related to safety, quality, delivery, and cost.

People Leadership (40%)
  • Drives employee engagement by implementing and using Lean processes. Creates an environment of positive employee relations by creating a safe and productive work environment, listening to, and addressing employee concerns, enforcing company policy, and constructively managing employee performance. In unionized facilities or where works councils are present, understands and enforces collective bargaining agreements, shop agreements, and plant rules. (70%)
  • Drives employee engagement by implementing and using lean processes. Participates in the interviewing and selection of new employees; assures the team has necessary skill and tools to complete work, ensures that shifts are properly staffed, assigns daily work to achieve Customer objectives. Regularly assesses skill level and performance, and addresses gaps, to ensure employees are capable of meeting expectations. (20%)
  • Ensures smooth shift transitions via personnel planning. Collaborates effectively across functions with Quality, Human Resources, Planning etc. (10%)

Customer Relationships (5%)
  • Participates in and supports Customer quality audits. Participates in internal and external OTOG events.

Delivering Results (15%)
  • Ensures performance across a range activities and metrics within their area: (10%)
  • Production - safety, quality, delivery, employee relations
  • Maintenance - safety, quality, delivery, employee relations, equipment performance, preventive maintenance, project activities
  • Warehouse - safety, quality, delivery, equipment maintenance, employee relations
  • Monitors processing throughout shift to assure safety, quality, and delivery. Tracks procedural verifications, including dosimeter re-reads. Tracks KPIs and updates SQDC boards

The Experience, Skills, and Abilities Needed
Required:
  • High School Diploma or GED
  • Minimum 3 years of STERIS operations experience as MH or Operator or minimum 5 years of related external operations experience

Preferred:
  • Experience with the interpretation and administration of Collective Bargaining Agreements (CBAs)

Other:
  • Qualified Equipment Operator, able to drive a fork truck
  • Ability to learn science of sterilization modalities
  • Four basic functions of mathematics
  • Effective communication skills; conducting team meetings
  • Delegation, collaboration, conflict resolution
  • Microsoft Office suite

What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.
Here is a brief overview of what we offer:
  • Market competitive pay
  • Extensive paid time off and (9) added holidays
  • Excellent healthcare, dental, and vision benefits
  • Long/short term disability coverage
  • 401(K) with company match
  • Maternity and parental leave
  • Additional add on benefits/discounts for programs such as pet insurance
  • Tuition reimbursement and continued educational programs
  • Excellent opportunities for advancement in a stable long-term career

#LI-BB1
Pay range for this opportunity is $72,675.00 - $85,000. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

What STERIS employees say

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