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Extended Coverage Team Jobs in Indiana (NOW HIRING)

Rally House

Team Captain (Shift Leader)

Plainfield, IN · On-site

$14 - $16/hr

Lead the floor to ensure service coverage and prioritize guests * Reinforce the Party service model ... Must be able to stand and walk for extended periods of time * Ability to lift up to 50 pounds

Rally House

Team Captain (Shift Leader)

Whitestown, IN · On-site

$14 - $16/hr

Lead the floor to ensure service coverage and prioritize guests * Reinforce the Party service model ... Must be able to stand and walk for extended periods of time * Ability to lift up to 50 pounds

Rally House

Team Captain (Shift Leader)

Kokomo, IN · On-site

$14 - $16/hr

Lead the floor to ensure service coverage and prioritize guests * Reinforce the Party service model ... Must be able to stand and walk for extended periods of time * Ability to lift up to 50 pounds

Rally House

Team Captain (Shift Leader)

Fort Wayne, IN · On-site

$14 - $16/hr

Lead the floor to ensure service coverage and prioritize guests * Reinforce the Party service model ... Must be able to stand and walk for extended periods of time * Ability to lift up to 50 pounds

Rally House

Team Captain (Shift Leader)

South Bend, IN · On-site

$14 - $16/hr

Lead the floor to ensure service coverage and prioritize guests * Reinforce the Party service model ... Must be able to stand and walk for extended periods of time * Ability to lift up to 50 pounds

Ollie's

Retail Freight Team Leader

Muncie, IN · On-site

$15.75 - $17.50/hr

Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous ... Ability to stand for extended periods and work in a constant state of alertness and safe manner.

Ollie's

Retail Freight Team Leader

Jasper, IN · On-site

$15.25 - $17/hr

Medical, Dental, Vision, and RX coverage begins after 90 days of employment. * 401K, generous ... Ability to stand for extended periods and work in a constant state of alertness and safe manner.

MacLellan

Team Leader

Princeton, IN · On-site

... walking for extended periods of time. What can you expect in return for your commitment to ... Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment

MacLellan

Team Leader

Princeton, IN · On-site

... walking for extended periods of time. What can you expect in return for your commitment to ... Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment

Ollie's

Receiving Team Leader

Warsaw, IN · On-site

$14.75 - $19.75/hr

Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous ... Ability to stand for extended periods and work in a constant state of alertness and safe manner.

Ollie's Bargain Outlet, Inc.

Receiving Team Leader

Warsaw, IN · On-site

$14.75 - $19.75/hr

Medical, Dental, Vision, and RX coverage begins after 90 Days of employment. * 401K, generous ... Ability to stand for extended periods and work in a constant state of alertness and safe manner.

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Extended Coverage Team information

What does a typical shift look like for someone on the Extended Coverage Team, and how does the team coordinate across time zones?

Members of the Extended Coverage Team often work outside of regular business hours, including evenings, nights, and weekends, to ensure continuous support for clients or operations. The team typically collaborates closely through digital communication tools and handover documentation to maintain seamless coverage and information flow across shifts and time zones. Daily responsibilities may include monitoring systems, resolving urgent issues, and responding to customer inquiries, making adaptability and strong communication skills essential. Team members regularly participate in virtual check-ins to align on priorities and share updates, which helps maintain a cohesive workflow despite differing schedules.

What is the difference between Extended Coverage Team vs Claims Adjuster?

AspectExtended Coverage TeamClaims Adjuster
Required CredentialsInsurance licenses, industry certificationsInsurance licenses, industry certifications
Work EnvironmentOffice, remote, or field work for insurance companiesOffice, remote, or field work for insurance companies
Employer & Industry UsageInsurance carriers, brokers, and agenciesInsurance carriers, third-party administrators
Common Search & ComparisonExtended Coverage Team vs Claims Adjuster

The Extended Coverage Team and Claims Adjuster roles both require insurance licenses and industry certifications, often working within insurance companies or agencies. While the Extended Coverage Team focuses on managing specific policy coverages and policyholder communication, Claims Adjusters handle the assessment and settlement of insurance claims. Both roles are integral to the claims process but differ in their primary responsibilities and scope of work.

What are the key skills and qualifications needed to thrive as an Extended Coverage Team member, and why are they important?

To excel in an Extended Coverage Team role, you need strong multitasking abilities, problem-solving skills, and typically a background in customer service or technical support. Familiarity with ticketing systems, communication platforms, and sometimes remote support tools is commonly required. Outstanding communication, adaptability, and time management are vital soft skills for handling diverse requests across extended hours. These competencies ensure efficient issue resolution and maintain high service standards during off-peak or overflow periods.

What other jobs can I do with customer service experience?

Customer service experience can qualify you for roles such as sales associate, account manager, call center supervisor, or administrative assistant. These positions often require strong communication, problem-solving skills, and familiarity with customer relationship management (CRM) tools.

What is an Extended Coverage Team?

An Extended Coverage Team is a group of employees who provide support and services outside of regular business hours, ensuring continuous coverage for customers or critical business operations. These teams often work evenings, nights, weekends, or holidays to handle urgent issues, monitor systems, or respond to customer inquiries. Extended Coverage Teams are common in industries like IT, healthcare, customer service, and emergency response, where 24/7 availability is crucial. Their role helps organizations maintain seamless operations and high customer satisfaction even when primary staff are off duty.

What jobs pay 2000 a day?

Jobs in the Extended Coverage Team that can pay $2,000 a day typically involve high-level consulting, specialized project management, or executive roles in industries like finance, law, or technology. These positions often require extensive experience, advanced skills, and sometimes certifications, and may involve long hours or high-pressure environments.

What are non-customer facing jobs that pay well?

In the Extended Coverage Team, non-customer facing roles such as data analysts, quality assurance specialists, and operations managers typically offer higher salaries. These positions often require technical skills, certifications, or experience in process management and may involve working behind the scenes to support customer service functions.

What is the highest paid customer service job?

In customer service, managerial roles such as Customer Service Director or Vice President typically have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning.
What are popular job titles related to Extended Coverage Team jobs in Indiana? For Extended Coverage Team jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Extended Coverage Team jobs in Indiana look for? The top searched job categories for Extended Coverage Team jobs in Indiana are:
What cities in Indiana are hiring for Extended Coverage Team jobs? Cities in Indiana with the most Extended Coverage Team job openings:
Extended Coverage Team jobs near you
Team Captain (Shift Leader)

Team Captain (Shift Leader)

Rally House

Plainfield, IN • On-site

$14 - $16/hr

Part-time

Retirement, PTO

Posted 7 days ago

Rally House rating

6.1

Company rating: 6.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

49th of 102 rated fashion retailers

Job description

Rally House is a specialty retail store that carries all things local! We are looking for people who enjoy working for a growing organization, as we currently operate 300+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, paid holidays, and receive continued development opportunities as we grow our company. We don't just provide jobs, we provide careers. Apply today and be part of our growth!
Job Description
The Team Captain helps guide the store team by setting the pace on the floor and keeping the team focused and energized. This role provides direction during shifts, supports consistent execution, and helps create an engaging experience for guests and teammates. The Team Captain influences others through example, clear communication, and a strong sense of urgency.
Competencies
  • Social: Brings visible energy and confidence to interactions. Actively engages others, builds rapport quickly, and creates a positive, motivating environment through frequent connection and communication.
  • Customer Centric: Champions the customer experience by setting the standard for service behaviors. Reinforces expectations, and influences others to consistently put the guest first.
  • Action Oriented: Acts quickly and decisively to keep work moving forward. Sees opportunities or issues and takes initiative without waiting, maintaining momentum and urgency for the team.
  • Directs Work: Clarifies priorities and provides direction to others. Ensures alignment, follows up to confirm understanding, and adjusts course when needed to keep the team focused and effective.

Responsibilities
People
  • Support onboarding and training of new team members
  • Help maintain a high-energy, high-commitment store culture
  • Model service behaviors and standards consistently
  • Provide in-the-moment coaching and feedback to team members

Operations
  • Prioritize and delegate tasks during shifts to ensure execution
  • Serve as a go-to resource for basic operational questions
  • Validate completion of daily operational routines
  • Escalate operational risks and gaps to leadership quickly

Merchandising
  • Lead recovery, replenishment, and fixture resets during shifts
  • Ensure merchandising standards are maintained throughout the day
  • Guide Teammates on visual standards and product placement
  • Support visual transitions and floor sets

Service
  • Lead the floor to ensure service coverage and prioritize guests
  • Reinforce the Party service model and behaviors
  • Handle escalated customer concerns with confidence and professionalism
  • Monitor service execution and adjust staffing or focus as needed

Results
  • Drive sales during assigned shifts through guest focus and urgency
  • Coach team members to maximize guest opportunities
  • Support execution of promotions, hot markets, and events

Skills and Knowledge
Ability to prioritize, delegate, and execute in a fast-paced environment, Clear and confident communication skills, including coaching and feedback, Enthusiastic attitude with a passion for sports and retail, Understanding of retail operations, service standards, and visual merchandising
Qualifications
  • Must be at least 18 years of age
  • 1-2 years of retail experience
  • Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events

Physical Requirements
  • Must be able to stand and walk for extended periods of time
  • Ability to lift up to 50 pounds
  • Ability to bend, reach, and climb ladders

Pay Range
$14.00 - $16.00

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