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Extended Coverage Team Jobs (NOW HIRING)

MVT Holdings

ECT Dispatcher

Nashville, TN · On-site

$18/hr

... our Extended Coverage Team (ECT). *** We are looking for individuals who are available to work a flexible workweek which would include night and weekend coverage. *** Available Schedules: * Nights ...

Russell Stover

Machine Operators, Coverage Team

Abilene, KS · On-site

$15.25 - $18.25/hr

Join our team and let's continue making chocolate lovers happy! A day in the life... As the Machine ... Whether you're on your feet for extended periods, moving around, climbing ladders, or lifting up to ...

MVT Holdings

ECT Dispatcher

Hutchins, TX · On-site

$18/hr

Mesilla Valley Transportation is hiring for Dispatchers on our Extended Coverage teams in Hutchins ... Team Collaboration : Work closely with drivers, managers, and customers to ensure seamless ...

MVT Holdings

ECT Dispatcher

El Paso, TX · On-site

$16 - $18/hr

Mesilla Valley Transportation is hiring for Dispatchers on our Extended Coverage teams in El Paso ... Team Collaboration : Work closely with drivers, managers, and customers to ensure seamless ...

ABC Legal Services

$20 - $22/hr

As an Operations Associate on our Coverage team, you own a live book of court hearings and work the ... Hold your position on price, handle counteroffers, and extend above-standard offers when a market ...

ABC Legal Services

$20 - $22/hr

As an Operations Associate on our Coverage team, you own a live book of court hearings and work the ... Hold your position on price, handle counteroffers, and extend above-standard offers when a market ...

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Extended Coverage Team jobs near you
Infographic showing various Extended Coverage Team job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, 29% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.
Extended Coverage Representative in Chattanooga , TN

Extended Coverage Representative in Chattanooga , TN

Covenant Transport

Chattanooga, TN • On-site

$45K - $69K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

*The schedule for this role is: 1 Sat-Mon 0700-1900*
The Extended Coverage Representative supports customers by ensuring the efficient movement of inventory through proactive after-hours logistics support. This role is responsible for managing existing customer accounts, negotiating rates based on market conditions, identifying and resolving shipment issues, and maintaining strong service execution during non-standard business hours.
Responsibilities
  • Proactive and diligent execution of on-time tracking and tracing for all shipments in transit.
  • Disseminate relevant and accurate tracking updates to internal team members.
  • Maintain internal and external systems with current shipment details.
  • Communicate load requirements to drivers and carriers to ensure successful execution.
  • ⁠Provide proactive communication when delays or service risks arise.
  • Respond to customer and carrier inquiries regarding shipment status.
  • Conduct driver check calls throughout the shipment lifecycle.
  • Ensure all load-related data is accurately captured and stored.
  • Track location, dwell time, and utilization for trailer pool customers.
  • Assist Afterhours Capacity Management with carrier compliance onboarding.
  • Provide support in securing replacement carrier capacity in the event of a carrier fall-off.
  • Collaborate with the Extended Coverage Manager and On-Call Broker Support to support high-volume carrier capacity securement efforts.
  • Communicate customer-approved rates when soliciting additional freight opportunities.
  • Demonstrate working knowledge of rating and pricing tools to support accurate rate communication.
  • Cross train within the Extended Coverage team.
Knowledge, Skills, and Abilities
  • Ability to perform effectively in a fast-paced, high-pressure environment.
  • Strong multitasking and prioritization skills.
  • Ability to follow verbal and written instructions with accuracy.
  • Ability to work independently and collaboratively.
  • Demonstrated negotiation skills.
  • Efficient understanding of Microsoft Office (Outlook, Word and Excel).
  • Have a good understanding of geography and interstate system in the United States.
  • Be able to calculate transit and understand time zones.
  • Ability to balance competing priorities across multiple systems.
Education/Experience
  • Bachelor's degree in supply chain management, business or similar field required. 1 year of relevant work experience may be substituted for each year of education required.
  • Prior customer service or logistics experience highly desired.
Competitive Compensation
We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure-ensuring your compensation is fair, motivating, and aligned with your growth.
  • Pay Range: $45,007.59-$69,574.81
  • Pay Grade: 7
  • 401(k) Match: Build your future with our generous company match.
  • Serious Health Condition Pay: Financial protection when it matters most.
Robust Health & Wellness Benefits
Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health-from preventive care to peace of mind:
  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance
Time to Recharge
We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:
  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer
Culture-Driven Perks
We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:
  • Casual Dress Code: Dress for your day.
  • Tuition Reimbursement: Advance your education with financial support.
  • Employee Discount Program: Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance: Meaningful support for growing families.
  • Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.
  • Pet Insurance: To protect your furry family members
Covenant Logistics is an Equal Opportunity Employer
Disability/Veteran
VEVRAA Federal Contractor

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