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Extended Coverage Team Jobs (NOW HIRING)

MVT Holdings

ECT Dispatcher

Franklin, TN · On-site

Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN!/strong/p pThestrongECT Dispatcher/strongis responsible for assisting Operations to support ...

MVT Holdings

ECT Dispatcher

Nashville, TN · On-site

Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN!/strong/p pThestrongECT Dispatcher/strongis responsible for assisting Operations to support ...

MVT Holdings

ECT Dispatcher

Brentwood, TN · On-site

Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN!/strong/p pThestrongECT Dispatcher/strongis responsible for assisting Operations to support ...

MVT Holdings

ECT Dispatcher

Nashville, TN · On-site

Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN!/strong/p pThestrongECT Dispatcher/strongis responsible for assisting Operations to support ...

MVT Holdings

ECT Dispatcher

Lakewood, TN · On-site

Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN!/strong/p pThestrongECT Dispatcher/strongis responsible for assisting Operations to support ...

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Extended Coverage Team information

What does a typical shift look like for someone on the Extended Coverage Team, and how does the team coordinate across time zones?

Members of the Extended Coverage Team often work outside of regular business hours, including evenings, nights, and weekends, to ensure continuous support for clients or operations. The team typically collaborates closely through digital communication tools and handover documentation to maintain seamless coverage and information flow across shifts and time zones. Daily responsibilities may include monitoring systems, resolving urgent issues, and responding to customer inquiries, making adaptability and strong communication skills essential. Team members regularly participate in virtual check-ins to align on priorities and share updates, which helps maintain a cohesive workflow despite differing schedules.

What is the difference between Extended Coverage Team vs Claims Adjuster?

AspectExtended Coverage TeamClaims Adjuster
Required CredentialsInsurance licenses, industry certificationsInsurance licenses, industry certifications
Work EnvironmentOffice, remote, or field work for insurance companiesOffice, remote, or field work for insurance companies
Employer & Industry UsageInsurance carriers, brokers, and agenciesInsurance carriers, third-party administrators
Common Search & ComparisonExtended Coverage Team vs Claims Adjuster

The Extended Coverage Team and Claims Adjuster roles both require insurance licenses and industry certifications, often working within insurance companies or agencies. While the Extended Coverage Team focuses on managing specific policy coverages and policyholder communication, Claims Adjusters handle the assessment and settlement of insurance claims. Both roles are integral to the claims process but differ in their primary responsibilities and scope of work.

What are the key skills and qualifications needed to thrive as an Extended Coverage Team member, and why are they important?

To excel in an Extended Coverage Team role, you need strong multitasking abilities, problem-solving skills, and typically a background in customer service or technical support. Familiarity with ticketing systems, communication platforms, and sometimes remote support tools is commonly required. Outstanding communication, adaptability, and time management are vital soft skills for handling diverse requests across extended hours. These competencies ensure efficient issue resolution and maintain high service standards during off-peak or overflow periods.

What is an Extended Coverage Team?

An Extended Coverage Team is a group of employees who provide support and services outside of regular business hours, ensuring continuous coverage for customers or critical business operations. These teams often work evenings, nights, weekends, or holidays to handle urgent issues, monitor systems, or respond to customer inquiries. Extended Coverage Teams are common in industries like IT, healthcare, customer service, and emergency response, where 24/7 availability is crucial. Their role helps organizations maintain seamless operations and high customer satisfaction even when primary staff are off duty.
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What cities are hiring for Extended Coverage Team jobs? Cities with the most Extended Coverage Team job openings:
What states have the most Extended Coverage Team jobs? States with the most job openings for Extended Coverage Team jobs include:
What job categories do people searching Extended Coverage Team jobs look for? The top searched job categories for Extended Coverage Team jobs are:
Extended Coverage Team jobs near you
Infographic showing various Extended Coverage Team job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 4% As Needed, 75% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

ECT Dispatcher

MVT Holdings

Franklin, TN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

pstrongJoin the MVT family!!! Mesilla Valley Transportation is hiring Dispatchers for our Extended Coverage Team (ECT) in Nashville, TN!/strong/p pThestrongECT Dispatcher/strongis responsible for assisting Operations to support drivers of our fast-paced organization efficiently and effectively./p pstrong*** We are looking for individuals who are available to work a flexible night shift workweek, including some weekend coverage. ***/strong/p pstrongAvailable Schedules:/strong/p ul liNights: 5P-5A (12-hour shifts) | 4 ON / 4 OFF/li liDays: Sat/Sun 7A-7P and Monday/Friday 9A-7P/li /ul pbr / br / strongResponsibilities:/strong/p ul liCommunicates in a clear and consistent mannerandwith high integrityboth internally andexternally./li liManages drivers during extended coverageshifts./li liAccuratedata enters company computer systems./li liEscalatesand/ or resolvesproblems per guidelines./li liWorks with team members to solve problems./li liProvide clear work instructions to drivers./li liDemonstrates high resource utilization./li liAbility to successfully handle multiple priorities in a fast-paced environment./li liOther duties may be assigned./li /ul br / strongQualifications:/strong ul liHigh School Diploma or equivalent (Required)./li liStrong customer service skills/li liProficient communicator in English (Required)./li liBilingual - Proficient communicator in English and Spanish (Preferred)/li liBasicknowledge ofmotor carrier operations and geography/li liProficient with Microsoft Office Suite or related software./li /ul pstrongJob Benefits:/strong/p ul li401(k)/li liDental Insurance/li liHealth Insurance/li liLife Insurance/li liPaid Time Off/li liTuition Reimbursement/li liVision insurance/li /ul pemstrongBenefit Conditions:/strong/em/p ul liOnly full-time employees are eligible./li /ul pMesilla Valley Transportation began in 1982 as a small independent fleet in the Southwest.

In the late 80s, MVT went through a controlled growth spurt and began to encompass the 48 connected states and Canada./p pToday, Mesilla Valley Transportation is one of the largest locally-owned Truck Load carriers in the U.S. We specialize in time-sensitive service between major manufacturing areas within the U.S., Canada, and Mexico borders./p pstrongWhere family, careers, and success come together!br / #zr1/strong/p Pay Range: 18.00-18.00 per_hour, General Benefits:

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