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Express Lane Manager Jobs (NOW HIRING)

Duke Chevrolet GMC

Express Lane Advisor

Suffolk, VA · On-site

Duke Chevrolet GMC has a great opportunity for an Express Lane Service Advisor/Consultant . We ... Ability and knowledge of the Dealership Management System and other web-based applications utilized ...

Lane Johnson

Express Advisor

Arlington, WA · On-site

Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around ... Performing other duties as assigned by the Service Manager As part of our commitment to safety and ...

Duke Chevrolet GMC

Express Lane Advisor

Suffolk, VA · On-site

Duke Chevrolet GMC has a great opportunity for an Express Lane Service Advisor/Consultant . We ... Ability and knowledge of the Dealership Management System and other web-based applications utilized ...

Duke Chevrolet GMC

Express Lane Advisor

Suffolk, VA

Duke Chevrolet GMC has a great opportunity for an Express Lane Service Advisor/Consultant . We ... Ability and knowledge of the Dealership Management System and other web-based applications utilized ...

DePaula Ford

Express Lane Service Technician

Albany, NY · On-site

$20 - $25/hr

We are seeking a reliable and motivated Express Lane Service Technician to join our service team at ... Excellent time management and organizational skills. * Ability to work independently and as part of ...

DePaula Ford

Express Lane Service Technician

Albany, NY · On-site

$20 - $25/hr

We are seeking a reliable and motivated Express Lane Service Technician to join our service team at ... Excellent time management and organizational skills. * Ability to work independently and as part of ...

DePaula Ford

Express Lane Service Technician

Albany, NY · On-site

$20 - $25/hr

We are seeking a reliable and motivated Express Lane Service Technician to join our service team at ... Excellent time management and organizational skills. * Ability to work independently and as part of ...

DePaula Ford

Express Lane Service Technician

Albany, NY · On-site

$20 - $25/hr

We are seeking a reliable and motivated Express Lane Service Technician to join our service team at ... Excellent time management and organizational skills. * Ability to work independently and as part of ...

DePaula Ford

Express Lane Service Technician

Albany, NY · On-site

$20 - $25/hr

We are seeking a reliable and motivated Express Lane Service Technician to join our service team at ... Excellent time management and organizational skills. * Ability to work independently and as part of ...

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Express Lane Manager information

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$23K

$61.4K

$102.5K

How much do express lane manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for express lane manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an express lane manager?

Express Lane Managers are professionals responsible for overseeing the operation of express checkout lanes in retail environments, such as grocery stores or supermarkets. Their main duties include ensuring fast and efficient customer service, managing staff assigned to express lanes, and resolving any issues that arise during checkout. They also monitor transaction accuracy, enforce item limits, and help maintain a smooth flow of customers. Express Lane Managers play a key role in enhancing customer satisfaction by minimizing wait times and providing a positive shopping experience.

How does an express lane manager typically collaborate with service advisors and technicians to ensure efficient workflow?

As an Express Lane Manager, you play a key role in coordinating between service advisors, technicians, and customers to maintain a smooth and efficient workflow in the quick-service area. You'll frequently communicate with service advisors to prioritize vehicles, address any customer concerns, and ensure accurate documentation. Working closely with technicians, you'll help manage workloads, monitor progress, and resolve any bottlenecks that arise. Effective teamwork and clear communication are essential to meet service targets and deliver a positive customer experience.

What are the key skills and qualifications needed to thrive as an express lane manager, and why are they important?

To thrive as an Express Lane Manager, you need strong organizational skills, experience in retail or service management, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in inventory management software and scheduling tools is typically required, and some employers may prefer certifications in retail management or customer service. Excellent communication, leadership, and problem-solving abilities help you effectively manage staff and resolve customer concerns quickly. These skills ensure efficient lane operations, high customer satisfaction, and smooth team coordination in a fast-paced environment.

What is the difference between Express Lane Manager vs Cashier?

AspectExpress Lane ManagerCashier
Required CredentialsHigh school diploma or equivalent; experience in retail or customer service; leadership skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentSupervises checkout lanes, manages staff, ensures efficiencyOperates cash register, assists customers at checkout
Employer & Industry UsageRetail stores, supermarkets, fast-food outletsRetail stores, supermarkets, fast-food outlets

The Express Lane Manager oversees checkout operations, manages staff, and ensures smooth customer flow, requiring leadership skills and experience. In contrast, a Cashier primarily handles transactions and customer service at the register. While both roles are essential in retail environments, the Express Lane Manager has broader responsibilities related to team management and process efficiency.

More about Express Lane Manager jobs

What cities are hiring for Express Lane Manager jobs?

Cities with the most Express Lane Manager job openings:

What states have the most Express Lane Manager jobs?

States with the most job openings for Express Lane Manager jobs include:

What are popular job titles related to Express Lane Manager jobs?

For Express Lane Manager jobs, the most frequently searched job titles are:

Express Lane Manager jobs near you
Infographic showing various Express Lane Manager job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,351 per year, or $29.5 per hour.

Express Lane Advisor

Suffolk, VA • On-site

Duke Chevrolet GMC
Motor Vehicle Manufacturing • 11 - 50 employees
Learn more about Duke Chevrolet GMCexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 11 days ago

Job description

Duke Chevrolet GMC has a great opportunity for an Express Lane Service Advisor/Consultant.
We offer an excellent working environment with a fun and supportive team, training, and the opportunity to advance. Our service center is very busy with a loyal customer base that is growing!
We are a 55+ year family owned Chevrolet GMC dealer with a reputation for integrity, employee satisfaction and customer loyalty. Our team members are not just another number, we don't have corporate big boss attitudes. We value and appreciate the team greatly and know the our Duke family team members are the greatest asset for success. As such, we treat you with respect and appreciation for your contributions. We have a fantastic group in service that work very well together to help our customers, and each other. Read our Google reviews below to learn from our customers!
Read Our Google Reviews
Life at Duke Chevrolet GMC: Typical day starts between 7 and 7:15am, with our doors opening at 7:30am. Welcome guest for their apportionment, take in of vehicle and preform multi-point walk around and check in. Throughout the day effectively communicating with the technicians to up date and give recommendations to the customers by phone, text, email and video using the latest technology we offer to you. End of the day helping customers pick up their vehicle with an outstanding friendly experience. You will have all the support and help you need to be your best, and provide the best experience for our customers. We believe not only in providing ongoing training, but also rewarding outstanding efforts.
Summary: The Express Lane Advisor is responsible for scheduling express service such as oil changes, tire work etc. And responsible for working with the other service advisor on main shop repairs. Plus identifying and documenting service, maintenance, and repair service for customers.
Essential Duties and Responsibilities include the following:
  • Provide an outstanding customer experience!
  • Schedules appointments with customers.
  • Meet and greet customers when they arrive with a great friendly welcome
  • Advises customers on necessary and recommended services.
  • Works with customer and technician to identify required maintenance.
  • Communicate with the customer through video and text
  • Offers additional services and repairs to customers.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
  • Estimates cost of mechanical, electrical, or other repairs.
  • Enters itemized estimate on service order and explains estimate to customer.
  • Coordinates service and reconditioning of pre-owned inventory.
  • Meets dealership's standards for repair and order production.
  • Maintains CSI at or above Company standards.
  • Maintains an organized, clean and safe work area.
  • Participates in required training.
  • Records all hours worked accurately in company timekeeping system.
  • Follows Safeguards rules and regulations.
  • Demonstrates the Company's Core Values
  • Complies with Company policies and procedures,
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Other duties as assigned,

Qualifications: 2+ years experience in express service scheduling.
What We Offer
  • Medical and Dental
  • Training
  • 401K Plan
  • Paid time off and vacation: service is closed; Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas eve, Christmas day, and New Years day.
  • Growth opportunities
  • Training
  • Family owned and operated over 55 years.
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • No Sundays
  • Discounts on products and services

Education/Experience: Customer service industries. Excellent interpersonal, customer service, and organizational skills. Working knowledge of the mechanical operations of vehicles.
Certificates and Licenses: Valid Driver's License and
Computer Skills: Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web-based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance. Scheduled shifts may include evening hours, and weekends.
Duke is an equal opportunity employer as well a drug and alcohol free work place, we'd even drug test Mickey Mouse! You must have a reliable vehicle of your own for transportation to and from work.

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