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Experience Sales information

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$22.5K

$81.6K

$154.5K

How much do experience sales jobs pay per year?

As of Jun 7, 2026, the average yearly pay for experience sales in the United States is $81,617.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $96,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Experience Sales professional, and why are they important?

To thrive as an Experience Sales professional, you need strong consultative sales skills, a deep understanding of customer experience solutions, and typically a background in business or marketing. Familiarity with CRM systems like Salesforce, sales analytics tools, and sometimes certifications in sales methodologies such as Challenger or SPIN Selling are highly valued. Exceptional communication, relationship-building, and active listening skills set top performers apart in this role. These skills and qualifications are crucial for understanding client needs, building trust, and driving successful, long-term sales outcomes.

What is Experience Sales?

Experience Sales refers to a sales approach that focuses on selling not just products or services, but the overall experience that a customer will have. Professionals in this field aim to create memorable, engaging interactions that build long-term customer loyalty and satisfaction. This can involve personalized service, immersive events, and leveraging customer feedback to enhance future experiences. The goal is to differentiate a brand or offering by making the buying process itself a valuable and enjoyable experience.

What is the difference between Experience Sales vs Customer Success Manager?

AspectExperience SalesCustomer Success Manager
Primary FocusDriving sales through experiential engagement and product demonstrationsEnsuring customer satisfaction and retention post-sale
Required SkillsSales techniques, product knowledge, communicationRelationship management, problem-solving, communication
Work EnvironmentSales events, client meetings, trade showsCustomer accounts, support sessions, onboarding
Industry UsageRetail, tech, entertainmentTech, SaaS, services

Experience Sales focuses on engaging clients directly to generate sales, often through live demonstrations and events. Customer Success Managers prioritize maintaining long-term client relationships and ensuring satisfaction after the sale. While both roles require strong communication skills, their core objectives differ: one aims to close deals, the other to retain customers.

How does the Experience Sales role typically collaborate with other departments to deliver exceptional customer experiences?

Experience Sales professionals often work closely with marketing, customer success, and product teams to ensure customers receive tailored solutions and seamless service. This collaboration involves sharing customer insights, aligning on campaign strategies, and coordinating on product demonstrations or events. Regular cross-functional meetings and open communication are key, helping Experience Sales representatives stay informed about new offerings and address client needs more effectively. This integrated approach not only enhances customer satisfaction but also drives overall business growth.
More about Experience Sales jobs
What are the most commonly searched types of Experience Sales jobs? The most popular types of Experience Sales jobs are:
What job categories do people searching Experience Sales jobs look for? The top searched job categories for Experience Sales jobs are:
Infographic showing various Experience Sales job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 45% Full Time, 51% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $81,617 per year, or $39.2 per hour.
Customer Experience & Sales Coordinator

Customer Experience & Sales Coordinator

Classet

Jacksonville, IL • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago

Job description

Aire Serv is Hiring a Customer Experience & Sales Coordinator!

Location: Jacksonville, IL
Schedule: Full-Time
Pay Rate: $18 – $25 per hour
Employment Type: Full Time
Work Setting: On-Site

Overview

Aire Serv is seeking a Customer Experience & Sales Coordinator to help keep our sales pipeline, installation schedule, and customer communication running smoothly.

This role acts as the central hub between sales consultants, installation crews, vendors, and customers to ensure projects move efficiently from initial lead through final installation.

This is not a passive administrative role. The Sales & Install Coordinator actively coordinates schedules, customer communication, permits, equipment, and vendor logistics to keep projects on track.

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced home service environment.

ResponsibilitiesLead & Sales Coordination
  • Review incoming leads from ServiceTitan, website, email, and phone
  • Respond promptly to new leads and schedule sales appointments
  • Track lead activity and maintain accurate CRM notes
  • Assign leads to sales consultants and coordinate availability
  • Record sold jobs and ensure accurate sales-to-install handoff details
Install Scheduling & Customer Coordination
  • Maintain the installation schedule for all sold jobs
  • Confirm installation dates with customers and review job expectations
  • Schedule punch list items and incomplete work from previous installs
  • Coordinate with the Install Manager and foremen to track job progress
  • Communicate schedule updates or delays to customers
Permits, Compliance & Scheduling
  • Verify permits are filed for upcoming installations
  • Schedule inspections and layout appointments
  • Coordinate with the Install Manager on design and layout scheduling
Materials & Vendor Coordination
  • Ensure equipment and materials are staged for upcoming installs
  • Coordinate subcontractors and special equipment when required
  • Manage purchase orders and vendor deliveries
  • Handle equipment returns, warranties, and vendor communication
Equipment Registration & Rebates
  • Register equipment with manufacturers
  • Submit and track rebates and extended warranties
  • Maintain accurate logs for registrations and confirmations
  • Follow up with installers for missing serial numbers or documentation
Job Costing & Administrative Support
  • Complete job costing paperwork and send to accounting
  • Track installation progress within ServiceTitan
  • Maintain inspection, rebate, and warranty records
  • Return customer calls and resolve open issues

Requirements

Must Have Qualifications

  • 3+ years experience in customer service, scheduling, or office coordination
  • Experience working with multiple teams (sales, field technicians, and customers) simultaneously
  • Strong organizational and communication skills
  • Comfortable working in CRM systems and scheduling software (ServiceTitan experience preferred)
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • High attention to detail for permits, paperwork, job costing, and customer documentation

Nice to Have

  • Experience in HVAC, plumbing, construction, or home services
  • Experience using ServiceTitan
  • Familiarity with permits, inspections, equipment registrations, or manufacturer rebates
  • Project coordination or operations experience
  • Experience coordinating install crews or field teams

Benefits

  • Paid Time Off
  • Health Care
  • Dental Insurance
  • Vision Insurance
  • Overtime Pay
  • On-the-Job Training
  • No Weekend Work
  • Spiff Opportunities
  • 100% Company Paid Benefits
Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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