Exhibits Manager Jobs (NOW HIRING)

DIA is a global healthcare association that mobilizes life science professionals from across all areas of expertise to engage with patients, peers, and thought leaders in a neutral environment on the issues of today and the possibilities of tomorrow. We envision a world where powerful health interventions and health-management tools are rapidly discovered, developed, approved, and made accessible to all.

It is an exciting time to join DIA as we lead the life sciences industry into the future of truly global and digitally enabled knowledge sharing and creation. By joining DIA, you join our mission to drive better health solutions for patients and stay at the forefront of the healthcare revolution. Candidates must live within commuting distance of the DIA Fort Washington, PA office.

We are seeking a Senior Manager, Exhibits and Sponsorships that will deliver a high level of service and strategic support to exhibitors, sponsors, and key accounts participating in DIA Americas events. This role leads the planning, management, and execution of exhibit programs for Specialty Meetings and the Global Annual Meeting, ensuring a seamless and high-quality experience for all stakeholders.

This position oversees exhibitor logistics, content development, and fulfillment, while fostering strong relationships with exhibitors, sponsors, internal teams, and external partners. The role also collaborates closely with Business Development, Marketing, and external vendors to drive innovation, support revenue growth, and enhance the overall value of DIAs exhibit and sponsorship offerings.

Join us in our important mission to drive healthcare innovation and raise the level of health and well-being worldwide! As the Senior Manager, Exhibits and Sponsorships you will:

Specialty Meeting Exhibit Management:

• Manage exhibit operations for Specialty Meetings, including system setup (Personify), order processing and tracking, hosted fulfillment, floor plan management, exhibitor communications, and overall customer service.
• Coordinate and maintain exhibitor-facing materials, including prospectuses, directories, and onsite signage.
• Support budget development and financial tracking for exhibit and sponsorship programs.
• Execute exhibit programs onsite, ensuring a seamless exhibitor experience.
• Partner with venues to monitor and support ancillary exhibitor events, incorporating needs into the RFP process.

Annual Meeting Exhibit Management:

• Participate in initial site visits with the exhibit sales team to identify and develop sponsorship opportunities aligned with the venue.
• Manage relationships with the exhibit sales vendor and collaborate with Marketing on the development of the Exhibitor Prospectus and promotional materials.
• Support budget development and financial tracking for exhibit and sponsorship programs.
• Oversee exhibit operations in partnership with the exhibit sales vendor, including floor plan development, lead sharing and prospect identification, sponsorship opportunities, and financial tracking (payments, reconciliations, and reporting).
• Partner with the General Service Contractor and other vendors to develop exhibitor service manuals and ensure accurate, timely communication.
• Manage exhibit data within AMS, ensuring accuracy and producing regular financial and performance reports for leadership.
• Maintain exhibitor-related pages on the microsite and ensure all forms and materials are current and accessible.

Business Development and Sales Collaboration:

• Partner with Business Development, Americas Leadership, and the exhibit sales vendor to identify and develop new exhibit and sponsorship opportunities.
• Support pricing strategy and implementation of new offerings.
• Collaborate with Marketing and sales partners on the creation and evolution of exhibitor prospectuses and sales materials.

Content and Digital Management:

• Develop and manage exhibitor-related content within Sitecore and other digital platforms.
• Oversee exhibitor presence within the DIA Global App and virtual platforms, including promoted content, lead retrieval tools, and engagement features.

General Administration:

• Track and analyze exhibitor metrics, including participation, engagement, and satisfaction.
• Collaborate with third-party vendors (e.g., lead retrieval, ad sales, housing, VIP services) to ensure effective service delivery.
• Support budget planning and financial tracking activities.
• Contribute to special projects and other initiatives as assigned.

To join us you should have:

• Bachelors degree required.
• A minimum of 57 years of overall professional experience, including at least 2 years in exhibit management.
• Certified in Exhibition Management (CEM) preferred.
• Demonstrated project management experience with a proven track record of meeting or exceeding project deadlines.
• Ability to interact effectively and professionally in a global environment with individuals across diverse cultures and organizational levels, including C-level executives, scientists, physicians, and regulatory authorities.
• Intermediate to advanced proficiency in InDesign, Adobe Creative Suite, and Microsoft Office Suite required; experience with Sitecore and Personify preferred.
• Attendance at the Global Annual Meeting in June is required.
• Willingness and ability to travel as needed.
• Fluency in English required; proficiency in additional languages is a plus.

DIA offers an excellent total rewards package and perks including:

• Competitive compensation including incentive bonus
• Robust benefits with employer HSA contribution
• Employer 401(k) match
• Generous PTO plan goes up each year
• 8 Holidays and 3 Floating Holidays
• 3 Wellness Days
• Flexible hours and hybrid work environment (on-site Tuesday, Wednesday, and Thursday)
• Paid parental leave
• Charitable donation matching