Executive Operations Assistant Jobs in Worcester, MA

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. We are seeking an Executive Assistant to provide high-level administrative and operational support to the CEO, Executive Leadership Team, and Board of Directors. This trusted role coordinates complex meetings and governance records, oversees day-to-day corporate office functions, supports contract review and policy administration, and serves as a liaison across programs and departments.

What We Offer:

• Executive-Level Impact – Help BHN's senior leaders and Board remain organized, informed, and focused on advancing the organization's mission.
• Organization-Wide Partnership – Build trusted relationships with leaders, programs, departments, legal counsel, and external partners.
• Trusted Governance Role – Support effective Board and executive governance through accurate records, well-prepared meetings, and timely follow-through.
• Operational Ownership – Guide essential corporate-office processes spanning calendars, meetings, contracts, policies, audits, and special projects.
• People Leadership – Oversee daily corporate-office functions and directly supervise the Corporate Office Manager.
• Professional Growth – Expand your experience in executive operations, Board support, organizational governance, and cross-functional leadership.
• Comprehensive Benefits – Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Manage complex calendars and schedule meetings for the CEO, Executive Leadership Team, and Board of Directors.
• Prepare agendas, presentations, supporting documents, and other materials while coordinating meeting logistics and ensuring participants are well prepared.
• Record, organize, and maintain meeting minutes, documents, governance materials, and other official organizational records.
• Oversee the day-to-day functions of the corporate office, including direct supervision of the Corporate Office Manager.
• Review and prepare documentation and contracts for executive approval and partner with legal counsel to coordinate review, tracking, and follow-through.
• Oversee the storage, updating, maintenance, and accessibility of BHN organizational policies and procedures.
• Serve as a liaison among executive leadership, programs, and departments to support clear communication, timely responses, and effective coordination.
• Coordinate executive and Board travel, meetings, and conference arrangements.
• Prepare and organize essential documents and supporting materials for auditors.
• Safeguard confidential and sensitive organizational, personnel, legal, and governance information with sound judgment and discretion.
• Lead and support special projects, executive priorities, and time-sensitive assignments as needed.
• Manage competing priorities, frequent interruptions, and urgent requests while maintaining accuracy, responsiveness, and reliable follow-through.

Who You Are:

• High School Diploma or GED required.
• At least three years of office-administration experience, including prior experience supporting executive leaders.
• Experience supporting Boards, executive meetings, governance processes, or corporate-office operations is strongly preferred.
• Background working with contracts, legal documentation, or legal counsel is preferred.
• Exceptional written and verbal communication skills, with the ability to prepare accurate, professional documents and communicate effectively with diverse stakeholders.
• Excellent organization, time management, attention to detail, and the ability to manage multiple priorities and urgent needs.
• Strong interpersonal, teamwork, and relationship-building skills, with a commitment to culturally responsive and respectful communication.
• Proficiency with Microsoft Office 365 and comfort learning and using evolving technology and communication systems.
• Proactive, self-directed, and able to work independently while recognizing when consultation, coordination, or escalation is appropriate.
• Demonstrated discretion, sound judgment, reliability, and the ability to maintain confidentiality in a fast-paced executive environment.
• Ability to supervise assigned staff, work from BHN's Corporate Office, travel occasionally for meetings or organizational needs, and lift or carry office materials weighing up to five pounds.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care to individuals, families, and communities throughout Massachusetts. Our core values — Humanity, Empowerment, Accountability, Respect, and Teamwork — guide how we lead, how we serve, and how we support one another. If you're ready to make a meaningful difference as part of a mission-driven organization, we'd love to hear from you.

Salary Range: $55,00-$71,500

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.