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Executive It Support Jobs in Rochester, NY (NOW HIRING)

ComTec Solutions

Internal IT Administrator

Rochester, NY · On-site

$43K - $75K/yr

This role combines hands-on systems administration and end-user support with strategic technology planning. The position ensures reliable, secure day-to-day IT operations. REPORTS TO: Director of ...

The Arc

IT Operations Specialist I FT

Rochester, NY · On-site

Serves as the first point of contact for technology support across The Arc of Monroe. Working in partnership with the organization's third-party Managed IT Services Provider (MSP), this position ...

INA Solution Inc

IT Suppot Technician

Rochester, NY · On-site

Position: IT Support Technician Location: Rochester, NY Shift: M - F; 40 hours Job Summary The IT Support Technician will be the first point of contact for clients, triaging tickets, resolving ...

PLTFRM Companies LLC

Account Executive

Rochester, NY · On-site

$65 - $95/hr

As an Account Executive, it is expected that you will meet client and retailer expectations. * Brand Development: You will collaborate with our National Brand Management team and your brand partners ...

3B Staffing LLC

IT Project Manager

Rochester, NY · On-site

$97K - $114K/yr

Represents Managers and Directors of supported areas in all meetings pertaining to related projects ... and executive level presentations * Knowledge and experience working in information technology ...

3B Staffing LLC

IT Project Manager

Rochester, NY · On-site

$97K - $114K/yr

Represents Managers and Directors of supported areas in all meetings pertaining to related projects ... and executive level presentations * Knowledge and experience working in information technology ...

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All JobsIt Support JobsExecutive It Support JobsExecutive It Support Jobs in Rochester, NY

Executive It Support information

See Rochester, NY salary details

$26.1K

$92.2K

$181.4K

How much do executive it support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for executive it support in Rochester, NY is $92,240.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $118,800.00 per year, depending on experience, location, and employer.

What is Executive IT Support?

Executive IT Support refers to specialized technical assistance provided to top-level executives, such as CEOs and other C-suite leaders, within an organization. This role involves managing and resolving complex IT issues quickly and discreetly to minimize downtime and protect sensitive information. Executive IT Support professionals often handle personalized technology setups, secure communications, and troubleshooting for both office and mobile environments, ensuring that executives can work efficiently and securely at all times.

What are the key skills and qualifications needed to thrive as an Executive IT Support professional?

To thrive as an Executive IT Support professional, you need advanced troubleshooting skills, strong knowledge of operating systems and enterprise applications, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with enterprise collaboration tools, remote support platforms, and mobile device management systems is essential. Discretion, proactive communication, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities are crucial for ensuring seamless technology experiences for executives, minimizing downtime, and maintaining confidentiality in high-stakes business environments.

What are the typical collaboration dynamics between Executive IT Support professionals and C-suite executives?

Executive IT Support professionals regularly work in close partnership with C-suite executives, providing highly responsive technical assistance and anticipating technology needs to minimize disruptions. This often involves proactive communication, maintaining confidentiality, and adapting to rapidly changing priorities. Building trust and demonstrating discretion are essential, as you'll frequently handle sensitive information and provide solutions under tight deadlines. Expect to coordinate with other IT specialists to resolve complex issues efficiently and to ensure executives have seamless access to critical systems both onsite and remotely.

What is the difference between Executive It Support vs IT Support Specialist?

AspectExecutive It SupportIT Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Network+, Microsoft Certified
Work EnvironmentCorporate offices, executive supportVarious settings including offices, data centers
Employer & IndustryBusinesses, corporate sectorsIT firms, corporate, and technical environments
Search & Comparison IntentUnderstanding roles supporting executivesTechnical support for general users and systems

Executive It Support focuses on providing specialized technical assistance to company executives, often requiring a higher level of discretion and tailored support. In contrast, IT Support Specialists handle broader technical issues across the organization, supporting various users and systems. Both roles require similar certifications but differ in scope and target audience.

What are the most commonly searched types of It Support jobs in Rochester, NY?

The most popular types of It Support jobs in Rochester, NY are:

What are popular job titles related to Executive It Support jobs in Rochester, NY?

For Executive It Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Executive It Support jobs in Rochester, NY look for?

The top searched job categories for Executive It Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Executive It Support jobs?

Cities near Rochester, NY with the most Executive It Support job openings:

Executive It Support jobs near you
Infographic showing various Executive It Support job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $92,240 per year, or $44.3 per hour.

Internal IT Administrator

ComTec Solutions LLC

Rochester, NY • On-site

$21 - $36/hr

Full-time

Re-posted 29 days ago

Key responsibilities

  • Administer and maintain internal technology systems including Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure.

  • Manage user lifecycle processes such as onboarding, offboarding, permissions, and account administration, and deploy/support laptops, desktops, mobile devices, and peripherals.

  • Serve as the primary internal IT support resource, managing ticket intake, resolution, documentation, and escalation, and providing support to employees at all levels.

Job description

Description

THIS IS AN ON-SITE POSITION


JOB SUMMARY:

 The Internal IT Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning.


The position ensures reliable, secure day-to-day IT operations.


REPORTS TO: Director of Finance

DIRECT REPORTS: None


ESSENTIAL FUNCTIONS:

  1. INTERNAL IT OPERATIONS
  • Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure.
  • Manage user lifecycle (onboarding/offboarding, permissions, account administration).
  • Deploy and support laptops, desktops, mobile devices, and peripherals.
  • Perform patching, upgrades, refresh cycles, and routine system maintenance.
  • Monitor system performance, security, and backups.
  • Maintain accurate documentation of configurations and procedures.
  • Ensure compliance with internal IT policies and change management processes.

2. SUPPORT & SERVICE MANAGEMENT

  • Serve as primary internal IT support resource (Tier 1-3).
  • Manage ticket intake, resolution, documentation, and escalation.
  • Provide professional support to employees at all levels.
  • Identify and reduce recurring technical issues.
  • Provide occasional after-hours support as needed.

3. SUCCESS MEASURES

  • Stable and secure internal IT environment
  • Timely issue resolution and high employee satisfaction
  • Reduction in recurring support issues
  • Successful rollout and adoption of new technologies
  • Measurable operational improvements


ADDITIONAL RESPONSIBILITIES:

  • Adhere to departmental policies for reporting and managing requests and change control
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Other duties as required


Requirements

TECHNICAL SKILLS & EXPERIENCE:

Strong working knowledge of:

  • Microsoft Windows Server
  • Microsoft Active Directory (AD, DNS, Group Policy)
  • Microsoft 365 & Exchange
  • Microsoft Intune
  • Windows Desktop OS
  • VPN and remote access solutions
  • Endpoint security platforms
  • Backup and disaster recovery systems
  • Wi-Fi and LAN networking fundamentals
  • HP and Dell hardware environments
  • Understanding of internet architecture and mail flow

Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred.


SOFT SKILLS & COMPENTENCIES:

  • Strong technical troubleshooting skills
  • Organized and process-oriented
  • Clear communicator
  • Strategic thinker with hands-on execution ability
  • Independent, accountable, and collaborative


EDUCATION & QUALIFICATIONS:

Qualifications

  • 3-5+ years of progressive IT experience
  • Strong systems administration background
  • Experience supporting Microsoft 365 and Windows environments
  • Experience implementing or evaluating new technologies preferred
  • Associate or Bachelor's degree in IT-related field preferred

Preferred Certifications:

CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent


WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:

  • Primarily office-based work using standard computer equipment
  • Ability to remain calm and effective during time-sensitive situations
  • Occasional evening or weekend work as needed
  • Valid driver's license and reliable transportation


Apply