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HR Business Partner (HRBP)

The Human Resources Business Partner (HRBP) serves as a highly strategic advisor to business leaders and enterprise-level clients, aligning human capital strategies with organizational objectives to drive business performance, workforce stability, employee engagement, and long-term organizational growth.

This position requires a consultative and business-minded HR leader capable of operating as a true strategic partner rather than a transactional HR resource. HRBP will proactively guide clients through complex workforce challenges, organizational design, leadership coaching, talent strategy, change management, retention planning, operational scaling initiatives, and overall workforce optimization while helping clients maximize the value of their partnership with Employer Flexible.

The HRBP also plays a critical internal role by partnering cross-functionally across Operations, Benefits, Payroll, Compliance, Talent Acquisition, and Leadership to support enterprise client retention, strengthen service delivery, identify growth opportunities, contribute to operational excellence initiatives, and reinforce Employer Flexible’s overall client experience strategy.

Key Responsibilities

Client Partnership & Strategic Consulting

• Manage a designated portfolio of enterprise client accounts, maintaining executive-level relationships and delivering high-touch strategic HR partnership and consultative support to some of Employer Flexible’s most valuable and profitable clients.

• Serve as the primary strategic HR advisor to executive leadership teams, building credibility and trust while providing guidance on organizational effectiveness, workforce strategy, leadership development, employee engagement, succession planning, retention strategy, and business growth initiatives.

• Facilitate recurring strategic business meetings, including biweekly touch points and Quarterly Business Reviews (QBRs), focused not only on HR support but also broader organizational health, workforce risks, operational opportunities, and long-term people strategy alignment.

• Partner with client leadership to develop and implement proactive HR strategies that support organizational scaling, workforce optimization, culture initiatives, leadership effectiveness, operational excellence, and long-term business objectives.

• Provide strategic guidance and consultation on employee relations matters, including performance management, corrective action, workplace investigations, conflict resolution, organizational restructuring, policy interpretation, and risk mitigation while balancing compliance, employee experience, and business needs.

• Support performance management initiatives, including leadership coaching, goal development, succession planning, talent reviews, and employee development strategies designed to strengthen workforce capability and retention.

• Analyze workforce trends, turnover patterns, engagement data, and HR metrics to identify risks, provide actionable recommendations, and support data-driven decision-making for enterprise clients.

• Advise clients on organizational design, workforce planning, change management, talent optimization, and operational readiness initiatives that support both immediate business needs and long-term organizational growth.

• Ensure compliance with applicable federal, state, and local employment laws, HR best practices, and company policies while helping clients navigate complex employee and organizational situations.

• Support and coordinate employee benefits renewal processes, including project timelines, carrier coordination, strategic plan review, employee communication planning, and implementation support.

• Identify opportunities to deepen client relationships, improve retention, expand service utilization, and reinforce Employer Flexible’s role as a strategic business partner rather than solely an HR administrator.

• Support onsite client engagement, executive relationship management, strategic planning sessions, and business partnership activities.

Internal Leadership & Organizational Contributions

• Lead and support HR projects and strategic initiatives in partnership with HR leadership and cross-functional teams.

• Mentor, coach, and provide guidance to junior HR team members and consulting staff while helping elevate strategic HR capabilities across the organization.

• Serve as a subject matter expert and escalation resource for complex HR, organizational, and client relationship matters.

• Contribute to the development of a high-performing, collaborative, and service-oriented HR consulting team focused on strategic partnership and client outcomes.

• Partner with internal centers of excellence, including Benefits, Payroll, Talent Acquisition, Learning & Development, Compliance, and Operations, to deliver integrated and proactive HR solutions.

• Participate in organizational initiatives focused on culture, operational excellence, employee engagement, service consistency, and process improvement.

• Support knowledge-sharing initiatives, documentation standards, continuous improvement efforts, and thought leadership across the organization.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum of 7–10 years of progressive Human Resources experience, including experience in an HR Business Partner, consulting, or strategic advisory capacity
• Demonstrated experience supporting enterprise-level clients, executive leadership teams, or complex multi-site organizations
• Strong working knowledge of employee relations, benefits, employment law, organizational development, workforce strategy, and HR best practices
• Demonstrated ability to influence and partner effectively with executive leaders and key stakeholders
• Strong business acumen with the ability to connect HR strategy to operational and financial business outcomes
• Excellent communication, relationship management, facilitation, and presentation skills
• Strong analytical, critical thinking, and problem-solving abilities
• Professional HR certification required (SHRM-CP, SHRM-SCP, PHR, or SPHR)

Preferred Qualifications

• Master’s degree in Human Resources, Business Administration, or related field
• Experience managing enterprise client relationships or multiple business units
• Prior experience in consulting, PEO, or outsourced HR environment
• Experience leading strategic workforce initiatives, organizational change efforts, or leadership development programs
• Experience supporting employee benefits administration and renewal processes

• Conflict Resolution & Employee Relations
• Data Analysis & Workforce Insights
• Communication & Presentation Skills
• Operational Excellence & Accountability
• Client Retention & Partnership Development

Travel Requirements

Travel required approximately 30–50% for onsite client support, executive meetings, and business partnership activities. Travel scheduling is primarily self-managed to support flexibility and client needs.