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Executive Consumer Affairs Jobs (NOW HIRING)

Public Utilities Commission

Analyst I

San Francisco, CA · On-site

$3.8K - $6.2K/mo

Under the direction of the Supervisor I of the Consumer Affairs Branch (CAB) Consumer Analysis and ... Internal & Executive Communications * Strategic Programs & Partnerships * Local Government ...

Scout Motors

Public Affairs Specialist

Charlotte, NC

... and executive communications to stakeholder outreach and public policy initiatives. A key area of ... Support public affairs initiatives related to Scout Motors' direct-to-consumer retail model ...

New

TalentRemedy

SVP, Federal Affairs

Arlington, VA

... the consumer packaged goods industry with Congress and the administration. Reporting to the Executive Vice President, Public Affairs, this role leads all federal lobbying functions of the ...

Scout Motors

Public Affairs Specialist

Charlotte, NC · On-site

... and executive communications to stakeholder outreach and public policy initiatives. A key area of ... Support public affairs initiatives related to Scout Motors' direct-to-consumer retail model ...

New

Abbott

Manager, Public Affairs

Alameda, CA · On-site

... female executives, and scientists. The Opportunity We are currently seeking an experienced PR ... The ideal candidate is a strong and passionate storyteller in consumer, tech, and health, has ...

Abbott

Manager, Public Affairs

Alameda, CA · On-site

... female executives, and scientists. The Opportunity We are currently seeking an experienced PR ... The ideal candidate is a strong and passionate storyteller in consumer, tech, and health, has ...

Abbott

Manager, Public Affairs

Alameda, CA

... female executives, and scientists. The Opportunity We are currently seeking an experienced PR ... The ideal candidate is a strong and passionate storyteller in consumer, tech, and health, has ...

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All JobsConsumer Affairs JobsExecutive Consumer Affairs Jobs

Executive Consumer Affairs information

See salary details

$11K

$70.9K

$153K

How much do executive consumer affairs jobs pay per year?

As of Aug 9, 2026, the average yearly pay for executive consumer affairs in the United States is $70,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What is the difference between Executive Consumer Affairs vs Consumer Relations Manager?

AspectExecutive Consumer AffairsConsumer Relations Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related field; certifications like Certified Customer Service Manager (CCSM) are commonSimilar credentials; often holds a bachelor's degree in business or communications; certifications like CCSM are also valued
Work EnvironmentCorporate offices, customer service departments, or regulatory agenciesCustomer service centers, corporate offices, or client-facing settings
Employer & Industry UsageUsed in industries like retail, finance, and healthcare to oversee consumer policies and complianceCommon in retail, hospitality, and service industries to manage customer relationships and feedback

Both roles focus on customer satisfaction and require similar credentials. The Executive Consumer Affairs role often involves higher-level strategic responsibilities and regulatory compliance, while the Consumer Relations Manager emphasizes direct customer interaction and relationship management. Understanding these distinctions helps in choosing the right career path or job search focus.

What cities are hiring for Executive Consumer Affairs jobs? Cities with the most Executive Consumer Affairs job openings:
What are the most commonly searched types of Consumer Affairs jobs? The most popular types of Consumer Affairs jobs are:
What states have the most Executive Consumer Affairs jobs? States with the most job openings for Executive Consumer Affairs jobs include:
Executive Consumer Affairs jobs near you

Executive Director, Regulatory Affairs

JP Morgan Chase

Washington, DC

$169K - $224K/yr

Full-time

Medical, Retirement

Re-posted 29 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

73rd of 170 rated banks

Job description

Are you ready to shape the future of consumer banking policy at one of the world's leading financial institutions? In this role, you'll drive impactful public policy strategies and represent the firm's interests before key governmental agencies. This is a unique opportunity to lead a dynamic team, engage with senior management, and influence the regulatory landscape for millions of customers. Your expertise will help advance our policy priorities and strengthen our relationships with critical stakeholders.

As an Executive Director with the Chase Regulatory Affairs team, you will lead the development and execution of regulatory strategies that support our Consumer and Community Bank (CCB) businesses. You will work closely with senior CCB management, manage critical internal and external relationships, and champion the firm's policy priorities. Together, we will navigate complex regulatory environments and drive meaningful outcomes for our business and the communities we serve. 

Job Responsibilities: 

  • Lead the CCB Regulatory Affairs team, setting strategic direction and driving execution of regulatory and public policy initiatives.
  • Develop and implement advocacy strategies to advance the firm's policy priorities with US regulators, trade associations, and other external stakeholders.
  • Build and maintain strong relationships with senior CCB management, ensuring alignment on regulatory objectives and priorities.
  • Manage and deepen relationships with US regulators, policymakers, and industry groups, representing the firm in high-profile meetings and discussions.
  • Oversee the preparation and delivery of comprehensive briefing materials, including memos and presentations, for senior executives.
  • Coordinate with corporate and business partners to develop regulatory policy positions, with a focus on small business, card and payments, and housing.
  • Provide leadership and direction to cross-functional project teams, ensuring successful project completion and effective communication.
  • Ensure timely and effective communication of the firm's regulatory policy positions through written responses, meetings, and public forums.
  • Monitor regulatory developments and assess their impact on the firm's business and strategy.
  • Foster a collaborative and inclusive team culture, promoting professional growth and high performance. 

Required Qualifications, Capabilities, and Skills:

  • Bachelor's degree.
  • 10 years of relevant policy and/or government experience in a senior leadership role, with a strong background in regulatory affairs or public policy.
  • Demonstrated experience driving public policy priorities at a trade association or corporation.
  • Proven ability to build and manage relationships with senior management, regulators, and industry stakeholders.
  • Exceptional verbal and written communication skills, with the ability to articulate complex concepts and strategies clearly.
  • Strong organizational and project management skills, with high attention to detail and follow-through.
  • Analytical and independent problem-solving skills, with sound judgment and collaborative decision-making abilities.
  • Experience preparing and presenting materials for senior executives.
  • Positive self-starter with excellent time management and prioritization skills. 

Preferred Qualifications, Capabilities, and Skills:

  • Advanced degree in public policy, law, business, or a related field.
  • Experience working directly with US financial regulators or in a government affairs capacity.
  • Experience leading high-impact advocacy campaigns or regulatory initiatives.
  • Deep understanding of consumer banking, payments, and housing policy issues.
  • Experience managing and developing high-performing teams.
  • Professional qualifications from reputable training institutes or professional bodies.
  • Familiarity with the legislative and regulatory process affecting financial services. 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

The  Corporate Responsibility (CR) department mission is to advance a stronger, more durable and safe financial system and an inclusive economy and society for clients, customers and communities around the world. The department includes sub-departments focused on policy advocacy and lobbying, philanthropy, sustainability, impact finance, community engagement and data analysis and research.

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