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Executive Call Center Manager Jobs in Indiana (NOW HIRING)

Grote Automotive - Fort Wayne

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Manage multiple tasks simultaneously, prioritizing effectively to meet customer needs and team goals. Qualifications • Experience in customer service or call center roles, ensuring a seamless and ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

  • Medical

  • PTO

Call Center Agent Date Posted: Jul 28, 2026 Requisition ID: 469859 Location: Madison, IN, US, 47250 ... Management will determine which positions are considered part-time and which are considered ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Inform the Office Manager when supplies of materials are low *Put away all deliveries in an orderly ... Call center experience Nice to have 0

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Inform the Office Manager when supplies of materials are low *Put away all deliveries in an orderly ... Call center experience Nice to have 0

Grote Automotive

Call Center Team Lead

Fort Wayne, IN · On-site

$20 - $25/hr

  • Medical

  • Retirement

  • PTO

... call Center Team Lead to help drive our customer experience and sales opportunities This is a hands ... with sales management to maximize showroom traffic and sales opportunities • Ensure a ...

Collins Mobile LLC

Call Center Representative

Marion, IN · On-site

$13.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative Corporate - Marion, IN 46953 Overview Salary Range $17.00 Base ... Strong time management skills * Adaptability and flexibility * Problem Solving * Ability to build ...

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Executive Call Center Manager information

What is the difference between Executive Call Center Manager vs Call Center Supervisor?

AspectExecutive Call Center ManagerCall Center Supervisor
ResponsibilitiesOversees multiple call centers, develops strategies, manages budgets, and leads senior staffSupervises daily call center operations, manages frontline staff, and ensures performance metrics
CredentialsBachelor’s degree, management experience, industry certificationsHigh school diploma or equivalent, experience in call center operations
Work EnvironmentOffice-based, strategic planning, leadership meetingsFrontline supervision, shift management, direct staff interaction

The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.

How much do executive call center managers make in the US?

Executive call center managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Higher salaries are common in large organizations or in regions with a higher cost of living, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.
What are popular job titles related to Executive Call Center Manager jobs in Indiana? For Executive Call Center Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Executive Call Center Manager jobs in Indiana look for? The top searched job categories for Executive Call Center Manager jobs in Indiana are:
What cities in Indiana are hiring for Executive Call Center Manager jobs? Cities in Indiana with the most Executive Call Center Manager job openings:
Executive Call Center Manager jobs near you

Call Center Representative

Grote Automotive - Fort Wayne

Fort Wayne, IN • On-site

$15.75 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description
At Grote Automotive, Inc., we're looking for a Call Center Representative who's excited to be the first point of contact for our valued customers. You'll be part of a supportive team, committed to delivering exceptional service and ensuring every interaction is a positive one. Your role will be crucial in upholding our promise of a stress-free car-buying experience. We believe in empowering you with the tools and training you need to succeed, fostering a culture where your ideas and contributions are valued. If you're driven by helping others and thrive in a dynamic, collaborative setting, you'll find ample opportunities to grow and advance your career with us.
We offer a comprehensive benefits package to support your well-being and career aspirations. From health, dental, and vision coverage to a robust 401(k) plan, we've got you covered. We value work-life balance and provide paid vacation, ensuring you have time to recharge. Our commitment to your professional growth includes ongoing opportunities for career advancement. Join us, and be part of a team that not only values your hard work but also invests in your future.
Responsibilities
• Answer incoming calls with a friendly and professional demeanor, ensuring each customer feels valued and heard.
• Resolve customer inquiries efficiently, providing clear and accurate information to enhance their experience.
• Collaborate with team members to share insights and strategies for improving customer satisfaction.
• Document customer interactions thoroughly, maintaining accurate records for future reference.
• Proactively identify opportunities to enhance service delivery, suggesting improvements to processes and systems.
• Assist in training new team members, sharing best practices and fostering a supportive learning environment.
• Manage multiple tasks simultaneously, prioritizing effectively to meet customer needs and team goals.
Qualifications
• Experience in customer service or call center roles, ensuring a seamless and positive customer experience.
• Ability to communicate clearly and professionally, both verbally and in writing, to build trust and rapport with customers.
• Proven track record of resolving customer inquiries efficiently, enhancing satisfaction and loyalty.
• Strong collaboration skills, working effectively with team members to share insights and improve service delivery.
• Proficiency in documenting customer interactions accurately, maintaining detailed and organized records.
• Ability to identify opportunities for process improvements, contributing to a culture of continuous enhancement.
• Experience in training or mentoring peers, fostering a supportive and inclusive learning environment for new team members.

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