ZipRecruiter

Log In

1

Executive Bilingual Customer Service Jobs (NOW HIRING)

Artech

Bilingual Customer Service Representative

Austin, TX · On-site

$15.25 - $19.25/hr

Bilingual Customer Service Representative We are looking for a Bilingual Customer Service Representative to support the Provider Network team. In this role, you will assist Medicaid providers and ...

previous pagenext page

Showing results 21-40

All JobsBilingual Customer Service JobsExecutive Bilingual Customer Service Jobs

Executive Bilingual Customer Service information

See salary details

$9

$17

$25

How much do executive bilingual customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for executive bilingual customer service in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is an executive bilingual customer service representative?

Executive Bilingual Customer Service representatives are professionals who provide high-level customer support in two or more languages, often handling complex or escalated issues for clients. They serve as the main point of contact for valued customers, ensuring their needs are met with professionalism and efficiency. Their role typically requires excellent communication skills, cultural awareness, and the ability to navigate multiple systems or processes. These representatives often work in industries like finance, technology, or travel, where serving a diverse customer base is essential.

What are the key skills and qualifications needed to thrive as an executive bilingual customer service representative?

To thrive as an Executive Bilingual Customer Service Representative, strong communication skills in at least two languages, problem-solving abilities, and a background in customer service or a related field are essential. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and sometimes industry-specific certifications are typically required. Exceptional interpersonal skills, cultural sensitivity, and the ability to remain calm under pressure distinguish top performers in this role. These competencies are crucial for effectively resolving complex customer issues, ensuring customer satisfaction, and building loyalty in diverse markets.

How does being bilingual enhance collaboration and customer resolution in an executive customer service role?

Being bilingual in an executive customer service role significantly improves collaboration with both internal teams and external clients. You’ll often act as a bridge between departments and customers who speak different languages, ensuring clear communication and faster problem resolution. This skill not only helps in addressing customer concerns more effectively but also positions you as a valuable asset for cross-functional projects and leadership opportunities within multinational organizations.

What is the difference between Executive Bilingual Customer Service vs Customer Support Specialist?

AspectExecutive Bilingual Customer ServiceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; bilingual proficiency; customer service experienceHigh school diploma or equivalent; bilingual skills often preferred; customer service experience
Work EnvironmentCorporate offices, call centers, or remote settings; client-facing rolesCall centers, help desks, or online support platforms; client-facing or technical support
Employer & IndustryRetail, finance, healthcare, and service industriesTechnology, retail, telecommunications, and service sectors

Executive Bilingual Customer Service roles typically involve handling complex customer inquiries, providing high-level support, and maintaining client relationships, often requiring bilingual proficiency. Customer Support Specialists focus on resolving technical or service issues, often with less emphasis on client relationship management. Both roles require bilingual skills and customer service experience but differ in scope and complexity.

What cities are hiring for Executive Bilingual Customer Service jobs?

Cities with the most Executive Bilingual Customer Service job openings:

What are the most commonly searched types of Bilingual Customer Service jobs?

The most popular types of Bilingual Customer Service jobs are:

What states have the most Executive Bilingual Customer Service jobs?

States with the most job openings for Executive Bilingual Customer Service jobs include:

Executive Bilingual Customer Service jobs near you

Bilingual Customer Service Representative

Artech

Austin, TX • On-site

$15.25 - $19.25/hr

Other

Re-posted 22 days ago

Job description

Bilingual Customer Service Representative

We are looking for a Bilingual Customer Service Representative to support the Provider Network team. In this role, you will assist Medicaid providers and clients by addressing inquiries, resolving issues, and ensuring a smooth customer experience. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced call center environment.

Key responsibilities include:

  • Providing accurate and unbiased support to Medicaid providers and clients regarding eligibility, claims status, and program-related inquiries
  • Handling inbound calls professionally, ensuring prompt and courteous responses
  • Maintaining detailed and accurate documentation of all interactions in the system
  • Routing calls to the appropriate departments when necessary
  • Meeting defined performance, productivity, and attendance standards
  • Troubleshooting issues and escalating complex cases as needed
  • Supporting additional tasks as assigned by management
Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

View All Artech Jobs

Apply