Executive Assistant Operations Manager Jobs in Tennessee

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Executive Assistant

Location: Lebanon, TN

If you're looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.

ABOUT US:

Working at Wilson Bank & Trust means joining a purpose-driven organization where community impact and professional growth go hand in hand. The commitment to serving communities is matched by dedication to supporting employees-through recognition, rewards, and opportunities to grow. Inside our walls, you'll find a workplace that reflects the same trusted reputation we've built since the beginning. Collaboration and servant leadership are at the heart of everything we do, creating an environment where talent is valued and service is elevated. Your voice matters here-feedback drives decisions on workplace flexibility, transparency, and strategic priorities.

ABOUT THE POSITION:

Picture yourself as the lifeblood that ties everything together-the communicator, the problem-solver, the bridge between operational teams. In these roles, you handle urgent calls, craft solutions, and ensure that every signal flows correctly so customers receive the right answers at the right time. You're the one who steps in when things get tough, the superhero who keeps the mission on track. If you love variety, collaboration, and the occasional customer interaction, this is your stage. You'll work across teams, solve challenges with a smile, and make sure the entire organization moves as one.

POSITION SUMMARY:

The Executive Assistant I is highly organized, detail-oriented, professional, and capable of maintaining diplomacy and confidentiality, while managing multiple priorities. This position provides administrative support for executive-level leaders. The Executive Assistant I is responsible for scheduling meetings, preparing agendas and collateral materials, and managing meeting logistics. This position reports to the Chief Experience Officer and provides excellent service and support to team members and customers while demonstrating the Company's values and supporting the mission.

POSITION DUTIES & RESPONSIBILITIES:

• Provide administrative support for executive-level leaders to include coordinating executive calendars
• Coordinate and attend meetings, prepare agendas and meeting collateral, manage logistics to include meeting invitations, conference room reservations, technology needs, catering, room preparation, etc.
• Assist with preparation of Board and Committee meeting materials
• Assist with development and dissemination of pertinent internal and external correspondence. Includes minor coordination communication as well as more organized and regular communication. Utilizes email, Teams, hard mail, and verbal methods, as directed.
• Greet guests, provide phone support, draft correspondence, answer non-routine correspondence and assemble highly confidential and sensitive information
• Gather information, develop and distribute various reports and dashboards, (daily/weekly/monthly/annual) to address current and emerging business needs
• Represent the Chief Financial Officer and Chief Experience Officer with cross-departmental initiatives
• Track action items and facilitate timely follow-thru on commitments
• Create and coordinate internal and external communications to ensure relevant, appropriate, and timely information is received
• Develop and maintain timely content for the business units' electronic collaboration and communication channels (i.e. SharePoint, Company Intranet, etc.)
• Assist with invoice review and approval
• Review and distribute electronic and hard copy mail
• Plan, prioritize and organize a diversified workload
• Recommend changes in office practices or procedures as needed
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
• Attend training as requested
• Adhere to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program
• Participate in outside community activities as required
• Perform other duties as assigned

REQUIRED QUALIFICATIONS:

• High School diploma or GED
• 3 years of experience supporting executive-level leadership
• Previous banking experience preferred
• Proficient with Microsoft Office to include Excel, SharePoint, and PowerPoint skills
• Power BI and Canva experience preferred
• Strong analytical, critical thinking and problem-solving skills
• Ability to build and modify custom reports and calculated fields
• Ability to work on multiple projects simultaneously while accomplishing daily tasks
• Effective verbal and written communication skills
• Excellent interpersonal skills
• High standards for integrity, honesty, professionalism, and work ethic
• Commitment to service excellence
• Ability to work independently while demonstrating excellent organization and follow through
• Demonstrate flexible and efficient time management and ability to prioritize workload
• Ability and willingness to work with purpose and a strong sense of urgency
• Self-motivated, positive, and enthusiastic
• Self-starter with a strong desire to exceed expectations
• Maintain confidentiality discretion
• Ability to effectively work in collaboration with others to achieve business objectives
• Willing to grow and be challenged

COMPREHENSIVE BENEFITS & RECOGNITION:
We believe success should be acknowledged and celebrated. That's why we offer an all-inclusive total compensation package, including generous ATO, personal days, sick time, along with unique offerings such as the ability to combine accrued time with short-term disability for 100% pay, and more. Our Employee Assistance Program and Employee Care Fund provide additional support when you need it most. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees' contributions are recognized companywide.

GROW WITH US:

"Grow With Us" is more than a slogan-it's an invitation. Whether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank, exploring diverse career paths through our Banker Academy Program, or investing in yourself through our Employee Stock Purchase program, you'll find opportunities tailored to your interests and ambitions while working for WBT. We invest heavily in development through mentorships, workshops, banking schools, and certifications because when our people grow, our customers thrive.