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Executech Jobs (NOW HIRING)

IT Service Engineer II

Richland, WA · On-site

$28.85 - $38.46/hr

Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation ...

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation ...

Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation ...

Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation ...

IT Service Engineer II

Phoenix, AZ · On-site

$60K - $80K/yr

Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation ...

Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation ...

Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation ...

IT Service Engineer II

Flagstaff, AZ · On-site

$60K - $80K/yr

Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation ...

This role may include dedicated client service assignments requiring advanced cross-functional execution, technical leadership, and ownership of outcomes within Executech standards.Key ...

Check guests in and out of the hotel using Executech software. * Bill guests accurately and interpret folios. * Handle low-level guest complaints. * Answer the phone and redirect calls as necessary.

IT Service Engineer II

Santa Ana, CA · On-site

$80K - $100K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency ...

IT Service Director

Spokane, WA · On-site

$90K - $120K/yr

Service Director (People Leadership · Execution · Accountability) Role SummaryThe Service Director is accountable for the performance, development, and operational execution of a service team ...

$60 - $90/hr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency ...

IT Service Director

Seattle, WA · On-site

$90K - $120K/yr

Service Director (People Leadership · Execution · Accountability) Role SummaryThe Service Director is accountable for the performance, development, and operational execution of a service team ...

IT Service Director

Spokane, WA · On-site

$90K - $120K/yr

Service Director (People Leadership • Execution • Accountability) Role Summary The Service Director is accountable for the performance, development, and operational execution of a service team ...

IT Service Engineer II

Santa Ana, CA · On-site

$70 - $110/hr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency ...

IT Service Director

Seattle, WA · On-site

$140 - $180/hr

Service Director (People Leadership · Execution · Accountability) Role Summary The Service Director is accountable for the performance, development, and operational execution of a service team ...

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency ...

IT Service Director

Seattle, WA · On-site

$90K - $120K/yr

Service Director (People Leadership • Execution • Accountability) Role Summary The Service Director is accountable for the performance, development, and operational execution of a service team ...

Showing results 21-40

Executech information

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How much do executech jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for executech in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is Executech?

Executech is an IT services and consulting company that provides managed IT support, cybersecurity, cloud services, and technology solutions for businesses of all sizes. Their team offers both remote and on-site assistance, helping organizations manage their IT infrastructure efficiently and securely. Executech aims to deliver personalized technology solutions to improve business productivity and minimize downtime. They serve clients across various industries, focusing on reliable, responsive IT support.

What types of projects and clients can I expect to work with as an IT technician at Executech?

At Executech, IT technicians typically work with a wide range of clients, from small businesses to larger organizations across various industries. You can expect to handle projects involving network setup, cybersecurity, cloud migrations, and ongoing technical support. The work environment is highly collaborative, with technicians often partnering with other team members and client representatives to troubleshoot issues and deliver solutions. This diverse project exposure provides valuable hands-on experience and opportunities to deepen your technical skills.

What are the key skills and qualifications needed to thrive as an IT support specialist at Executech, and why are they important?

To thrive as an IT Support Specialist at Executech, you need a strong foundation in troubleshooting, network administration, and customer service, often supported by a degree in information technology or related certifications like CompTIA A+ or Network+. Familiarity with remote desktop tools, Windows/Mac OS, Office 365, and ticketing systems such as ConnectWise is typically required. Excellent communication, problem-solving abilities, and patience help you deliver effective support and build trust with clients. These skills ensure rapid resolution of technical issues, client satisfaction, and seamless IT operations for Executech's customers.

What is the difference between Executech vs Network Technician?

AspectExecutechNetwork Technician
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA (common)
Work EnvironmentManaged IT services, client sites, help deskNetwork setup, troubleshooting, maintenance
Industry UsageIT service providers, MSPsIT support, networking companies

Executech is an MSP providing managed IT services, while a Network Technician focuses on installing and maintaining network infrastructure. Both roles often require similar certifications and work in IT environments, but Executech offers broader managed services, whereas Network Technicians specialize in networking tasks.

Does Executech offer remote IT support?

Executech provides remote IT support services as part of its offerings, allowing technicians to assist clients virtually using remote access tools. Many IT support roles at Executech involve remote troubleshooting, network management, and remote system monitoring, often requiring familiarity with remote support software and certifications such as CompTIA A+ or Network+.
More about Executech jobs

What cities are hiring for Executech jobs?

Cities with the most Executech job openings:

What job categories do people searching Executech jobs look for?

The top searched job categories for Executech jobs are:

Infographic showing various Executech job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, and 13% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

IT Service Engineer II

Executech

Richland, WA • On-site

$28.85 - $38.46/hr

Full-time

Re-posted 13 days ago


Key responsibilities

  • Resolve complex issues across devices, identity, Microsoft 365, networking, and core business systems, acting as a technical lead for assigned clients and queues.

  • Own tickets end-to-end, including client updates, vendor coordination, resolution confirmation, and handoff when necessary.

  • Support operational improvements by surfacing recurring issues, recommending remediation, and updating knowledge bases and runbooks.


Job description

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ownership for end-to-end resolution. This role requires stronger technical judgment, efficiency, proactive communication, and disciplined execution in a metric-driven environment. This role may include dedicated client service assignments requiring broad technical execution, independent ownership, and cross-functional collaboration within Executech standards.Key Responsibilities
  • Resolve issues beyond Service Engineer I scope across devices, identity, Microsoft 365, networking fundamentals, and core business systems, acting as a consistent technical lead for assigned clients and queues.
  • Own tickets end-to-end: client updates, vendor/carrier coordination, resolution confirmation, and handoff when scope spans multiple teams.
  • Apply structured troubleshooting and sound judgment on when to proceed independently, escalate, or engage additional resources.
  • Use scripting and automation for repeatable tasks (e.g., PowerShell for standard admin actions) within approved standards.
  • Support security posture through correct identity verification, suspicious-activity handling, and incident escalation workflows.
  • Contribute to operational improvement: surface recurring issues, recommend remediation, and update KB/runbooks.
  • Mentor Service Engineer I staff through shadowing, pairing, and high-quality escalation feedback.
  • Balance client advocacy with scalability, security, and Executech standards, operating across functional boundaries when needed while adhering to change control, documentation, and escalation practices.
Typical Work Scope (Examples)
  • Multi-step M365 administration (licenses, groups, mailbox permissions, SharePoint/Teams access issues) with judgment and minimal supervision.
  • Endpoint and device management (Intune policies, device compliance basics, BitLocker recovery, Autopilot resets) within SOP.
  • Identity and access management troubleshooting (Conditional Access impacts, SSO issues, MFA/Authenticator edge cases).
  • Backup/DR and security tooling triage (agent health, failed jobs, initial containment actions per incident SOP).
  • PSA/RMM improvements: suggests workflow fixes; flags recurring issue trends with evidence.
Performance Expectations (KPIs)
  • SLA compliance: ≥ 90% (rolling 90-day).
  • CSAT: ≥ 97% positive (rolling 90-day).
  • Utilization: 90% utilization target.
  • Billable efficiency: ≥ 80% billable efficiency (rolling 90-day).
  • Ticket quality: meets documentation/time-entry standards; participates in QA audits.
  • QA target: ≥ 90/100 (< 85/100 triggers coaching plan).
Skills & Experience
  • 2–5 years of IT support experience with increasing complexity (MSP experience strongly preferred).
  • Strong working knowledge of Microsoft 365 administration, identity, device management, and common MSP toolsets.
  • Able to prioritize effectively under SLA pressure while maintaining quality and client communication.
  • Comfortable performing intermediate troubleshooting across multiple systems and documenting evidence.
  • Working knowledge of PowerShell fundamentals and willingness to build safe automation (reviewed/approved).
Certification Expectations
  • Hold (or actively pursue) one Microsoft role-based certification aligned to daily responsibilities (e.g., MD-102 or MS-102).
  • AZ-104 is recommended for engineers working regularly in Azure/M365 administration and is required for Senior promotion readiness.
  • (Equivalent experience may be considered where appropriate.)
IMPACT Expectations
  • Integrity: make sound technical decisions; follow standards under pressure; escalate appropriately.
  • Mindset: continuously improve skills; adapt quickly to new tooling/standards; apply feedback independently.
  • Passion: own outcomes, not tasks; bring energy to problem-solving and client experience.
  • Accountability: drive tickets to resolution; meet KPI expectations consistently; keep work visible and up to date.
  • Client-Centric: manage expectations with proactive updates and clear next steps.
  • Teamwork: share knowledge; mentor; contribute constructively to execution improvements.

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