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Exception Analyst Jobs (NOW HIRING)

In Stock Analyst III

Salisbury, NC · On-site

$75K - $112K/yr

... driven exception analysis. Requirements * Bachelor's Degree in Statistics, Mathematics or related business field or equivalent relevant experience * 2-4 years relevant experience * Strong ...

The Inventory Analyst partners closely with DC operations, inventory leadership, and cross ... Manage exception reporting for receipts, putaway, fulfillment, shipments, and transfer activity

Production Support Analyst

Charlotte, NC · On-site

$125K - $150K/yr

Production Support Analyst Job Number: 26-00541 Pursue excellence in your career! ECLARO is seeking ... This role focuses on ensuring seamless ACH file processing, exception handling, settlement ...

Data Systems Analyst

$90K - $120K/yr

... and exception analysis • Partner closely with data engineering and senior analysts to ensure scalable, accurate, and well documented scenario documents and ingestion pipelines • Serve as a ...

Perform data validation, reconciliation, and exception analysis across accounting, custody, pricing, and portfolio management systems. * Research and resolve data discrepancies related to security ...

The Analyst also provides analytical support to the Sales and Operations Team through targeted ... Monitor exception queues, investigate root causes, and implement durable solutions to minimize ...

Position Overview The Business Analyst supports Robotic Process Automation (RPA) initiatives across ... Conduct process discovery sessions and document current-state workflows, decision logic, exception ...

The Analyst also provides analytical support to the Sales and Operations Team through targeted ... Monitor exception queues, investigate root causes, and implement durable solutions to minimize ...

Position Overview The Business Analyst supports Robotic Process Automation (RPA) initiatives across ... Conduct process discovery sessions and document current-state workflows, decision logic, exception ...

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Exception Analyst information

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$38.5K

$104.8K

$130K

How much do exception analyst jobs pay per year?

As of Jun 24, 2026, the average yearly pay for exception analyst in the United States is $104,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $129,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Exception Analyst, and why are they important?

To thrive as an Exception Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field. Familiarity with data analysis tools, exception management software, and ERP systems like SAP or Oracle is typically required. Excellent problem-solving abilities, communication skills, and the capacity to work under pressure distinguish top performers in this role. These skills are crucial for accurately identifying, investigating, and resolving discrepancies to ensure efficient business operations and minimize financial risks.

What are the most common challenges Exception Analysts face when investigating discrepancies, and how can they be addressed?

Exception Analysts often encounter challenges such as incomplete data, unclear transaction histories, and tight resolution deadlines. These can be addressed by developing strong attention to detail, proactively communicating with relevant departments to gather missing information, and utilizing specialized software to track and resolve exceptions efficiently. Building a collaborative relationship with IT, finance, and operations teams also helps streamline the investigation process and reduces bottlenecks.

What is the difference between Exception Analyst vs Data Analyst?

AspectException AnalystData Analyst
Required CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CFA are commonUsually requires a bachelor's degree in statistics, mathematics, or related field; certifications like CAP or Microsoft Excel certifications are common
Work EnvironmentFinancial institutions, banks, or insurance companies focusing on transaction review and complianceVarious industries including finance, marketing, healthcare analyzing data trends and reporting
Employer & Industry UsageUsed mainly in finance and banking sectors for exception processingWidely used across industries for data analysis and reporting tasks

While both roles involve analyzing data, Exception Analysts focus on identifying and resolving transaction discrepancies within financial operations, often requiring compliance knowledge. Data Analysts have a broader scope, interpreting data to inform business decisions across various sectors. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are Exception Analysts?

Exception Analysts are professionals responsible for identifying, investigating, and resolving discrepancies or anomalies in business processes, particularly in areas like finance, supply chain, or data management. They analyze exceptions—cases that deviate from standard procedures—to determine their causes and recommend solutions to prevent recurrence. Exception Analysts often use specialized software to monitor workflows, prepare reports, and collaborate with other departments to ensure accuracy and compliance. Their work helps organizations maintain efficient operations and minimize risks associated with errors or irregularities.
More about Exception Analyst jobs
CBGC Senior Control Testing Analyst

CBGC Senior Control Testing Analyst

PenFed Credit Union

San Antonio, TX • On-site

$21.75 - $29/hr

Full-time

Posted 19 days ago


PenFed Credit Union rating

7.1

Company rating: 7.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Overview

PenFed is hiring a (Hybrid) CBGC Senior Control Testing Analyst at our Tysons, Virginia; San Antonio, Texas or Omaha, Nebraska location. The primary purpose of this Consumer Banking Governance and Controls (CBGC) Sr. Control Testing Analyst role is responsible for planning and executing independent testing of internal controls to evaluate design and operating effectiveness and support a strong internal control environment. This role develops test procedures, performs evidence-based testing (e.g., inspection and reperformance), documents clear workpapers that withstand audit/exam scrutiny, and communicates results and remediation recommendations to control owners and stakeholders. The Sr. Control Testing Analyst partners closely with business units, Compliance, Enterprise Risk Management (ERM), and Internal Audit to drive consistent methodology, timely reporting, and sustainable risk reduction.


Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned.

Essential Functions

  • Execute control testing in accordance with the enterprise internal controls testing methodology, ensuring the tester remains independent from the control owner (as appropriate).
  • Perform control walkthroughs and obtain an end-to-end understanding of process flows, risks, and control intent prior to testing.
  • Develop test steps and test questions tailored to the control design, frequency, population, and systems of record.
  • Perform testing using appropriate methods (inquiry, observation, inspection, and/or reperformance), with inspection and reperformance preferred when feasible.
  • Validate that controls are performed consistently as designed and that results support clear conclusions on control effectiveness.

Methodology, Sampling and Data Integrity

  • Identify testing scope from the applicable RCSA and/or business unit testing plan; confirm control population and control frequency prior to sample selection.
  • Select samples using appropriate sampling methods (random or judgmental) and document the rationale and sample size, considering control frequency and population characteristics.
  • Validate completeness and accuracy of testing populations and source reports (e.g., reconciliations, control totals, tie-outs) and document data assumptions and limitations.
  • Apply professional judgment to interpret test results, evaluate deviations/exceptions, and determine whether issues indicate design gaps, process breakdowns, or execution errors.

Documentation, Evidence and Record Retention

  • Prepare complete, well-organized, audit-ready workpapers that clearly document objective, scope, methodology, sample selection, evidence reviewed, results, and conclusions.
  • Ensure evidence is sufficient and appropriate to support conclusions, including screenshots, system reports, approvals, and other artifacts demonstrating control performance.
  • Submit required testing artifacts and evidence in the system of record (e.g., Archer) or designated repository in accordance with reporting and retention requirements.
  • Maintain version control and clear naming conventions to support traceability and efficient stakeholder review.

Issue Identification, Escalation and Remediation Support

  • Assign a clear pass/fail (or equivalent) assessment for each control tested, supported by evidence, and documented rationale.
  • When control performance is not effective, analyze drivers and document whether root cause appears related to design, process, training, tooling, or execution.
  • Partner with stakeholders to draft issue statements, articulate impact (including potential member impact), and recommend practical corrective actions.
  • Support issue tracking through closure and perform or coordinate retesting/validation after remediation to confirm sustainable improvement.

Reporting and Stakeholder Management

  • Communicate testing status, results, exceptions, and themes to control owners and leadership in a timely, concise manner.
  • Provide credible challenge by asking effective questions, validating evidence quality, and confirming that management responses address the underlying risk.
  • Coordinate with Compliance, ERM, and Internal Audit to support document requests, exam/audit inquiries, and alignment on testing expectations.
  • Contribute to dashboards, scorecards, and periodic reporting by maintaining accurate testing metadata (e.g., scope, dates, outcomes, and issue linkages).

Continuous Improvement and Automation

  • Identify opportunities to improve test efficiency and consistency through standard templates, playbooks, and repeatable testing procedures.
  • Partner with data automation/analytics resources to strengthen population pulls, reconciliation checks, exception analytics, and reporting automation.
  • Participate in calibration sessions and quality reviews to improve methodology adherence and reduce variability in conclusions across testers
     

*This role is responsible for ensuring business continuity. *


Qualifications

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in Business, Finance, Accounting, Risk Management, Information Systems, or a related field.
  • Minimum of five (5) years of progressive experience in monitoring and testing, internal controls, compliance testing, audit, operational risk, quality assurance/quality control; credit union or retail banking experience required.
  • Demonstrated experience developing test procedures, executing control tests, and documenting workpapers/evidence that are clear, complete, and defensible.
  • Working knowledge of internal controls concepts and testing approaches (inquiry, observation, inspection, reperformance), including sampling and evidence evaluation.
  • Experience supporting issue management and remediation governance, including retesting/validation activities.
  • Proficiency with Microsoft Office (advanced Excel), required.
  • Experience with GRC tools (e.g., Archer), workflow/case tools, and reporting/dashboard tools (e.g., Power BI/Tableau) preferred.
  • Training or practical experience with controls frameworks and risk assessment practices (e.g., COSO, RCSA) and issue management lifecycle practices, required.
  • Experience using A.I. tools preferred

Supervisory Responsibility

This position will not directly supervise employees.

Licenses and Certifications

CIA, CISA, CPA, CRCM, CFE, or other relevant risk/controls/testing credentials, preferred.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. *

Travel

Ability to travel to various worksites and be on-call is required.

#LI-Hybrid

Qualifications:

Equivalent combination of education and experience is considered.

  • Bachelor’s degree in Business, Finance, Accounting, Risk Management, Information Systems, or a related field.
  • Minimum of five (5) years of progressive experience in monitoring and testing, internal controls, compliance testing, audit, operational risk, quality assurance/quality control; credit union or retail banking experience required.
  • Demonstrated experience developing test procedures, executing control tests, and documenting workpapers/evidence that are clear, complete, and defensible.
  • Working knowledge of internal controls concepts and testing approaches (inquiry, observation, inspection, reperformance), including sampling and evidence evaluation.
  • Experience supporting issue management and remediation governance, including retesting/validation activities.
  • Proficiency with Microsoft Office (advanced Excel), required.
  • Experience with GRC tools (e.g., Archer), workflow/case tools, and reporting/dashboard tools (e.g., Power BI/Tableau) preferred.
  • Training or practical experience with controls frameworks and risk assessment practices (e.g., COSO, RCSA) and issue management lifecycle practices, required.
  • Experience using A.I. tools preferred

Supervisory Responsibility

This position will not directly supervise employees.

Licenses and Certifications

CIA, CISA, CPA, CRCM, CFE, or other relevant risk/controls/testing credentials, preferred.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. *

Travel

Ability to travel to various worksites and be on-call is required.

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

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