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Exception Analyst Jobs (NOW HIRING)

twoharbors

Cash Operations Analyst

Fort Mill, SC · On-site

Resolve account level and portfolio level issues and ensure exception volume and aging is ... Analyze transactional data to identify situations where actual results differ from expected results

Eliassen Group

Financial Business Analyst

Tysons, VA · Remote

$60 - $75/hr

Write complex SQL queries to support investigations and exception analysis. * Perform firm-level statistical analysis and produce management reports. * Develop automation tools for ticket management ...

twoharbors

Cash Operations Analyst

Fort Mill, SC · On-site

Resolve account level and portfolio level issues and ensure exception volume and aging is ... Analyze transactional data to identify situations where actual results differ from expected results

Old World Industries

Demand Analyst

Northbrook, IL · On-site

$65K - $85K/yr

Conduct exception analysis related to demand shifts, forecast accuracy, and new product introductions * Support inventory analysis and strategy for finished goods and raw materials * Collaborate with ...

Texas State Library and Archives Commision

SAP VIM

$53.50 - $71.75/hr

Configuration of ICC, invoice processing, exception handling, approval procedures. * Analysis of ICC OCR extraction results in VIM to identify the root cause for invoice auto-posting failures.

Old World Industries, LLC

Demand Analyst

Northbrook, IL · On-site

Conduct exception analysis related to demand shifts, forecast accuracy, and new product introductions * Support inventory analysis and strategy for finished goods and raw materials * Collaborate with ...

MDU Resources

Financial Analyst I/II/III

Bismarck, ND · On-site

This position may support annual 1099 reporting, unclaimed property compliance and recovery efforts, payment exception analysis and vendor master data maintenance. MINIMUM QUALIFICATIONS Financial ...

Old World Industries

Demand Analyst

Northbrook, IL · On-site

Conduct exception analysis related to demand shifts, forecast accuracy, and new product introductions * Support inventory analysis and strategy for finished goods and raw materials * Collaborate with ...

Old World Industries, LLC

Conduct exception analysis related to demand shifts, forecast accuracy, and new product introductions * Support inventory analysis and strategy for finished goods and raw materials * Collaborate with ...

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Exception Analyst information

See salary details

$38.5K

$104.8K

$130K

How much do exception analyst jobs pay per year?

As of Sep 14, 2026, the average yearly pay for exception analyst in the United States is $104,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $129,500.00 per year, depending on experience, location, and employer.

What is an exception analyst?

Exception Analysts are professionals responsible for identifying, investigating, and resolving discrepancies or anomalies in business processes, particularly in areas like finance, supply chain, or data management. They analyze exceptions—cases that deviate from standard procedures—to determine their causes and recommend solutions to prevent recurrence. Exception Analysts often use specialized software to monitor workflows, prepare reports, and collaborate with other departments to ensure accuracy and compliance. Their work helps organizations maintain efficient operations and minimize risks associated with errors or irregularities.

What are the key skills and qualifications needed to thrive as an exception analyst, and why are they important?

To thrive as an Exception Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field. Familiarity with data analysis tools, exception management software, and ERP systems like SAP or Oracle is typically required. Excellent problem-solving abilities, communication skills, and the capacity to work under pressure distinguish top performers in this role. These skills are crucial for accurately identifying, investigating, and resolving discrepancies to ensure efficient business operations and minimize financial risks.

What are the most common challenges exception analysts face when investigating discrepancies, and how can they be addressed?

Exception Analysts often encounter challenges such as incomplete data, unclear transaction histories, and tight resolution deadlines. These can be addressed by developing strong attention to detail, proactively communicating with relevant departments to gather missing information, and utilizing specialized software to track and resolve exceptions efficiently. Building a collaborative relationship with IT, finance, and operations teams also helps streamline the investigation process and reduces bottlenecks.

What is the difference between Exception Analyst vs Data Analyst?

AspectException AnalystData Analyst
Required CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CFA are commonUsually requires a bachelor's degree in statistics, mathematics, or related field; certifications like CAP or Microsoft Excel certifications are common
Work EnvironmentFinancial institutions, banks, or insurance companies focusing on transaction review and complianceVarious industries including finance, marketing, healthcare analyzing data trends and reporting
Employer & Industry UsageUsed mainly in finance and banking sectors for exception processingWidely used across industries for data analysis and reporting tasks

While both roles involve analyzing data, Exception Analysts focus on identifying and resolving transaction discrepancies within financial operations, often requiring compliance knowledge. Data Analysts have a broader scope, interpreting data to inform business decisions across various sectors. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Exception Analyst jobs

What are popular job titles related to Exception Analyst jobs?

For Exception Analyst jobs, the most frequently searched job titles are:

Exception Analyst jobs near you
Infographic showing various Exception Analyst job openings in the United States as of September 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $104,779 per year, or $50.4 per hour.

Cash Operations Analyst

Fort Mill, SC • On-site

Two Harbors Investment Corp.
Real Estate • 51 - 200 employees
Learn more about Two Harbors Investment Corp.external

Full-time

Re-posted 7 days ago

Job description

RoundPoint is a fully integrated, non-bank mortgage servicing company with offices located in Fort Mill, SC, Dallas, TX. Our lines of business include loan origination, loan servicing, and the purchase and sale of Mortgage Servicing Rights. As a Cash Operations Analyst within the loan servicing division, you will be supporting the Cash and Investor Reporting department expanding our capabilities to offer a best-in-class customer experience while managing large scale servicing acquisitions and transfers.
The Cash Operations Analyst assists the Cash and Investor Reporting department by performing tasks ranging from transaction processing, exception analysis to ensure account record accuracy, process improvement deliverables, account and process level root cause analysis, and vendor payment channel and process oversight to ensure adherence to regulatory guidelines. The Cash Operations Analyst will work closely with other teams across the organization to ensure compatibility of business processes. Finally, as part of the team, you will be looked towards to establish team culture, tools, processes, and to continuously build a better operating platform.
Responsibilities:
  • Resolve account level and portfolio level issues and ensure exception volume and aging is maintained within SLAs, guidelines, and risk tolerances
  • Ensure systems are optimally configured to support loan-servicing operations based on the needs of our clients, business partners and investors
  • Leverage technologies available to process transactions accurately and efficiently
  • Analyze transactional data to identify situations where actual results differ from expected results
  • Conduct account and process level analysis utilizing knowledge of mortgage servicing processes to assist in process improvement initiatives
  • Monitor automated business processes involving an average of 5000+ transactions daily that has impact on borrower credit, portfolio metrics, and regulatory requirements
  • Isolate, model, and replicate complex issues using tools available to understand, present and resolve issues.
  • Collaborate and interact with vendors and other business units to integrate internal and external processes
  • Build strong relationships with investors, clients, and other internal customers by serving as a point of contact for deliverables, questions and issues
  • Support management by providing qualitative insights to trends and exceptions, and process deficiencies, and assisting with the execution of enhancements and/or new controls
  • Assist with special projects required to meet the department goals, objectives and any other duties as assigned to meet department goals and objectives
  • Maintain professional and technical knowledge by attending educational workshops or classes; as well as completing internal training and development to meet all RPMS compliance requirements

Qualifications:
Required:
  • BA/BS or 3-5 years' experience in accounting or financial services related field.
  • Advanced MS Excel proficiency
  • Intermediate MS Office proficiency
  • The ability to quickly learn new systems and business processes
  • Proven data, research, and problem-solving skills, with the ability to synthesize information and communicate insights effectively
  • Aptitude to carry out duties accurately and timely in a fast-paced deadline driven environment
  • Exceptional organizational skills, with a high attention to detail and the ability to keep track of both the high-level progress and the small details
  • Ability to communicate in professional manner when dealing with peers of own department, vendors, inter-company contacts, and investors
  • Ability to manage change and navigate company structure
  • Desire to perform operational, analytical and governance related activities
  • Motivation to draw in additional work with limited direction
  • Capability to comprehend servicing regulations, investor guidelines, and other applicable agreements
  • A team-oriented mindset, thriving in an environment that's collaborative, challenges the status quo and celebrates change
  • Ability to manage change and navigate company structure

Desired:
  • Mortgage servicing background with Investor Accounting experience
  • Certification from the Mortgage Bankers Association or other related professional organizations is a plus.
  • Prior 3-5 years' experience within the financial industry. Secondary Marketing experience desirable.
  • MSP (Black Knight product) experience/knowledge is desired.
  • Mortgage servicing background with Investor Accounting experience
  • Certification from the Mortgage Bankers Association or other related professional organizations is a plus
  • SQL reading or writing capabilities

Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their role.
  • Ability to communicate effectively through speech and hearing, both in-person and over the phone.
  • The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
  • Remaining in a stationary position for extended periods, frequently sitting but occasionally involving standing or walking short distances; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
  • Regular use of hands and fingers for tasks like keyboarding, operating office equipment, and filing documents.
  • Ability to lift and move objects weighing up to 10 pounds, and potentially up to 20 pounds occasionally.
  • Ability to observe details at close range, such as viewing a computer screen, reviewing documents, and performing data analysis.
  • The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

About RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.
Location
  • Fort Mill, SC

Employee Status
  • Regular

Travel
  • No

Telecommuter Position
  • No

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