Properly enter customer information and resolution in the appropriate ticketing system. * Skill ... events * Willing to fiercely advocate on behalf of and represent the Voice of the Customer
Properly enter customer information and resolution in the appropriate ticketing system. * Skill ... events * Willing to fiercely advocate on behalf of and represent the Voice of the Customer
Properly enter customer information and resolution in the appropriate ticketing system. * Skill ... events * Willing to fiercely advocate on behalf of and represent the Voice of the Customer
Properly enter customer information and resolution in the appropriate ticketing system. * Skill ... events * Willing to fiercely advocate on behalf of and represent the Voice of the Customer
Software Engineer, Java Backend
$140K - $180K/yr
Access to awesome events! Tixr is the largest, fastest-growing, privately-held primary ticketing ... Remote (United States)
Software Engineer, Java Backend
$140K - $180K/yr
Access to awesome events! Tixr is the largest, fastest-growing, privately-held primary ticketing ... Remote (United States)
Solutions Sales Engineer (Remote)
Arlington, VA · On-site +1
Represent QCi at conferences and events by delivering live demos and engaging prospects. * Capture ... Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing ...
Solutions Sales Engineer (Remote)
Arlington, VA · On-site +1
Represent QCi at conferences and events by delivering live demos and engaging prospects. * Capture ... Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing ...
Represent QCi at conferences and events by delivering live demos and engaging prospects. * Capture ... Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing ...
Represent QCi at conferences and events by delivering live demos and engaging prospects. * Capture ... Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing ...
Customer Support Specialist - Experienced
Fort Worth, TX · On-site +1
$62K/yr
We're an event management Software-as-a-Service platform that provides assigned seat ticketing ... We've been 100% remote for the better part of two decades, and our team is a diverse group of ...
Customer Support Specialist - Experienced
Fort Worth, TX · On-site +1
$62K/yr
We're an event management Software-as-a-Service platform that provides assigned seat ticketing ... We've been 100% remote for the better part of two decades, and our team is a diverse group of ...
Represent QCi at conferences and events by delivering live demos and engaging prospects. * Capture ... Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing ...
Represent QCi at conferences and events by delivering live demos and engaging prospects. * Capture ... Experience with collaboration/support tools such as Jira, Confluence, Salesforce, and ticketing ...
Remote Operations Center Specialist
The Woodlands, TX · On-site +1
Remote Operations Center Specialist Department: Dynamis Engineering Job Status: Full-Time FLSA ... of events through the company ticketing tools. ROC Specialists play a critical role in bridging ...
Remote Operations Center Specialist
The Woodlands, TX · On-site +1
Remote Operations Center Specialist Department: Dynamis Engineering Job Status: Full-Time FLSA ... of events through the company ticketing tools. ROC Specialists play a critical role in bridging ...
... ticketing site. * The role requires strong front-end expertise, experience with partner ... Monitor site performance during key events and keep all branding assets up to date. Required Skills ...
... ticketing site. * The role requires strong front-end expertise, experience with partner ... Monitor site performance during key events and keep all branding assets up to date. Required Skills ...
Remote Intern Summer 2026
Manhattan, NY · Remote
$16.50 - $22/hr
... Special Events) Booking and Sales, or Business Development. This will be the main day-to-day ... ticketing solutions, and promotional products business development. This role offers a unique ...
Remote Intern Summer 2026
Manhattan, NY · Remote
$16.50 - $22/hr
... Special Events) Booking and Sales, or Business Development. This will be the main day-to-day ... ticketing solutions, and promotional products business development. This role offers a unique ...
From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...
Quick apply
From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...
Technical Support Specialist Tier 2 (Remote)
Stafford, VA · On-site +1
$45K - $50K/yr
Strong experience with ticketing systems (e.g., ServiceNow (SNOW), Jira) * Familiarity with ... Covers 10 year period and in some instances lifetime events * OPM Security Investigations Index ...
Technical Support Specialist Tier 2 (Remote)
Stafford, VA · On-site +1
$45K - $50K/yr
Strong experience with ticketing systems (e.g., ServiceNow (SNOW), Jira) * Familiarity with ... Covers 10 year period and in some instances lifetime events * OPM Security Investigations Index ...
Technical Support Specialist Tier 2 (Remote)
Stafford, VA · Remote
$45K - $50K/yr
Strong experience with ticketing systems (e.g., ServiceNow (SNOW), Jira) * Familiarity with ... Covers 10 year period and in some instances lifetime events * OPM Security Investigations Index ...
Technical Support Specialist Tier 2 (Remote)
Stafford, VA · Remote
$45K - $50K/yr
Strong experience with ticketing systems (e.g., ServiceNow (SNOW), Jira) * Familiarity with ... Covers 10 year period and in some instances lifetime events * OPM Security Investigations Index ...
Security Analyst - Des Moines, IA - Remote
Des Moines, IA · Remote
$33 - $35/hr
Remote (Des Moines, IA) Duration: 6 Months+ Contract (Annual Renewal) Rate/Salary: $33/hr - $35/hr ... ticketing systems with incident details and event tracking • Provide phone and email support ...
Quick apply
Security Analyst - Des Moines, IA - Remote
Des Moines, IA · Remote
$33 - $35/hr
Remote (Des Moines, IA) Duration: 6 Months+ Contract (Annual Renewal) Rate/Salary: $33/hr - $35/hr ... ticketing systems with incident details and event tracking • Provide phone and email support ...
From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...
Quick apply
From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...
From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...
From the online booking to the seamless entry, every part of your ticketing experience was designed ... The role is remote and will be based in North America. For consideration, it's expected that you ...
Client Support Technician I
Las Vegas, NV · On-site +1
$20.75 - $28.25/hr
... ticketing system. * Support Mission Control by creating and tracking alarm- and alert-driven events ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...
Client Support Technician I
Las Vegas, NV · On-site +1
$20.75 - $28.25/hr
... ticketing system. * Support Mission Control by creating and tracking alarm- and alert-driven events ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...
Client Support Technician I
Las Vegas, NV · On-site +1
$20.50 - $28.25/hr
... ticketing system. * Support Mission Control by creating and tracking alarm- and alert-driven events ... Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the ...
Client Support Technician I
Las Vegas, NV · On-site +1
$20.50 - $28.25/hr
... ticketing system. * Support Mission Control by creating and tracking alarm- and alert-driven events ... Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the ...
Ticketing & Triage: Track inquiry metrics (response times, resolutions) within the CRM and cleanly ... Marketing Operations & Event Support * Campaign Execution: Build and validate audience lists for ...
Ticketing & Triage: Track inquiry metrics (response times, resolutions) within the CRM and cleanly ... Marketing Operations & Event Support * Campaign Execution: Build and validate audience lists for ...
Technical Solutions Manager
$75K - $85K/yr
Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce ... Remote (United States)
Technical Solutions Manager
$75K - $85K/yr
Tixr is the largest, fastest-growing, privately-held primary ticketing and live event commerce ... Remote (United States)
Event Ticketing Remote information
See salary details
$8.41 - $10.47
2% of jobs
$10.47 - $12.52
3% of jobs
$12.52 - $14.58
9% of jobs
$15.77 is the 25th percentile. Wages below this are outliers.
$14.58 - $16.63
19% of jobs
The median wage is $18.36 / hr.
$16.63 - $18.68
20% of jobs
$18.68 - $20.74
20% of jobs
$21.05 is the 75th percentile. Wages above this are outliers.
$20.74 - $22.79
11% of jobs
$22.79 - $24.85
5% of jobs
$24.85 - $26.90
4% of jobs
$26.90 - $28.96
3% of jobs
$28.96 - $31.01
3% of jobs
$8
$19
$31
How much do event ticketing remote jobs pay per hour?
What are some common challenges faced in a remote event ticketing role, and how can I prepare for them?
What are the key skills and qualifications needed to thrive as an Event Ticketing Remote Specialist, and why are they important?
What are event ticketing remote jobs?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
199th of 203 rated it services
Job description
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988