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Event Ticketing Remote Jobs in California (NOW HIRING)

... ticketing, and content management systems such as Sanity.io. * Manage cloud infrastructure on GCP that scale. Support live events and ensure server resources are running smoothly, load tested, and ...

... ticketing, and content management systems such as Sanity.io. * Manage cloud infrastructure on GCP that scale. Support live events and ensure server resources are running smoothly, load tested, and ...

Remote or Fairfield, CA Job Type: Temporary (Contract) Broadcom Operations Intelligence ... Own integrations into Broadcom Operations Intelligence / Observability (OI) including events ...

Event Ticketing Remote information

What are some common challenges faced in a remote event ticketing role, and how can I prepare for them?

In a remote event ticketing role, one of the main challenges is managing high volumes of customer inquiries, especially during peak sales or event dates. It’s important to be comfortable with multiple communication channels, such as email, live chat, and phone support, while maintaining accuracy and efficiency. Additionally, you'll need to quickly adapt to ticketing software and resolve issues like payment problems or ticket delivery concerns. Building strong organizational skills and staying up-to-date on event details will help you succeed in this fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as an Event Ticketing Remote Specialist, and why are they important?

To thrive as an Event Ticketing Remote Specialist, you need strong customer service skills, attention to detail, and familiarity with ticketing platforms, often supported by a high school diploma or equivalent. Experience with ticketing systems like Eventbrite, Ticketmaster, or Tessitura, and proficiency in CRM software are typically required. Excellent communication, problem-solving abilities, and the ability to work independently help you stand out in this remote role. These skills ensure accurate ticket processing, efficient customer support, and a smooth experience for event attendees.

What are event ticketing remote jobs?

Event ticketing remote jobs involve managing the sales, distribution, and customer service related to tickets for various events, all while working from a remote location. These roles may include tasks such as processing ticket orders, handling attendee inquiries, troubleshooting technical issues, and coordinating with event organizers. Remote ticketing professionals often use specialized software to manage bookings and ensure a smooth experience for event attendees. This type of job is ideal for those with strong communication skills and a good understanding of online platforms.
What cities in California are hiring for Event Ticketing Remote jobs? Cities in California with the most Event Ticketing Remote job openings:

Backend Developer, Remote

Active Theory

Los Angeles, CA • On-site, Remote

Full-time

Re-posted 22 days ago


Job description

Company Description
Active Theory is based in Los Angeles and Amsterdam with a globally distributed team. We strive to make some of the best digital experiences on the web, and we're growing.
Our Dreamwave product creates bespoke virtual events connecting people online. Recent Dreamwave events over the last year have included Sundance Film Festival, a virtual music festival for Porter Robinson, and high-profile tech conference Inbound.
Job Description
Active Theory is seeking a backend developer and DevOps hybrid to help build out the underlying tech infrastructure behind our Dreamwave events platform.
This person will work on:
  • Backend development primarily in Node.js working closely with GCP and Firebase services - Cloud Functions, Cloud Firestore, Firebase Realtime Database.
  • Architect, prototype, scope and develop backend components for each project. Requirements can vary significantly with each project, particular creative execution, and technical requirements.
  • Collaborate and communicate with small, multidisciplinary teams together with frontend developers, designers, 3D artists, and producers to develop backend features.
  • Work independently on small to medium projects, support tech leads on small teams on larger projects.
  • Plan technical approach and develop custom integrations as required - such as with payments, CRM, ticketing, and content management systems such as Sanity.io.
  • Manage cloud infrastructure on GCP that scale. Support live events and ensure server resources are running smoothly, load tested, and optimized for expected traffic.
  • Learn, champion, and build upon Medusa, our backend framework, to continually improve functionality and maintain a library of reusable modules.
  • Work closely with backend and platform teams to continually evolve, improves practices and processes, and drive the platform forward.

Qualifications
  • 3 years minimum developing secure, scalable, production ready web applications in Node.js.
  • Experience with Google Cloud Platform and services, including Firebase - Compute Engine, Cloud Firestore, Firebase Realtime Database, Cloud Functions.
  • Familiar with multiplayer and asynchronous concepts, state management and data flows.
  • Experience designing and implementing database schemas for maintainability, performance, and scale.
  • Ability to manage your time and communicate effectively while working remotely.
  • Ability to work independently and carry a project.

Additional Information
All your information will be kept confidential according to EEO guidelines.