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Event Ticketing Remote Jobs in Atlanta, GA (NOW HIRING)

Event Ticketing Remote information

See Atlanta, GA salary details

$8

$19

$29

How much do event ticketing remote jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for event ticketing remote in Atlanta, GA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.82 per hour, depending on experience, location, and employer.

What is an event ticketing remote job?

Event ticketing remote jobs involve managing the sales, distribution, and customer service related to tickets for various events, all while working from a remote location. These roles may include tasks such as processing ticket orders, handling attendee inquiries, troubleshooting technical issues, and coordinating with event organizers. Remote ticketing professionals often use specialized software to manage bookings and ensure a smooth experience for event attendees. This type of job is ideal for those with strong communication skills and a good understanding of online platforms.

What are the key skills and qualifications needed to thrive as an event ticketing remote specialist?

To thrive as an Event Ticketing Remote Specialist, you need strong customer service skills, attention to detail, and familiarity with ticketing platforms, often supported by a high school diploma or equivalent. Experience with ticketing systems like Eventbrite, Ticketmaster, or Tessitura, and proficiency in CRM software are typically required. Excellent communication, problem-solving abilities, and the ability to work independently help you stand out in this remote role. These skills ensure accurate ticket processing, efficient customer support, and a smooth experience for event attendees.

What are some common challenges faced in a remote event ticketing role, and how can I prepare for them?

In a remote event ticketing role, one of the main challenges is managing high volumes of customer inquiries, especially during peak sales or event dates. It’s important to be comfortable with multiple communication channels, such as email, live chat, and phone support, while maintaining accuracy and efficiency. Additionally, you'll need to quickly adapt to ticketing software and resolve issues like payment problems or ticket delivery concerns. Building strong organizational skills and staying up-to-date on event details will help you succeed in this fast-paced, customer-focused environment.

What are popular job titles related to Event Ticketing Remote jobs in Atlanta, GA?

For Event Ticketing Remote jobs in Atlanta, GA, the most frequently searched job titles are:

What cities near Atlanta, GA are hiring for Event Ticketing Remote jobs?

Cities near Atlanta, GA with the most Event Ticketing Remote job openings:

AWS Connect Developer - Remote

Lawrenceville, GA • Remote

Volantsoft Inc
IT Services • 1 - 10 employees

Full-time

Posted 27 days ago


Job description

Job Title:  AWS Connect Developer
Location: 100% Remote
Duration: Long Term Project
 
Position Description:

We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions.
 
Key Responsibilities
  • Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions.
  • Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality.
  • Build and maintain integrations between Amazon Connect and CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk.
  • Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms.
  • Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3).
  • Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation.
  • Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools.
  • Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring.
  • Troubleshoot issues, optimize integrations, and deliver continuous improvements.
 
Required Qualifications
  • 10+ years of software development experience, including 5+ years in Amazon Connect development.
  • Strong Node.js development skills (backend services, APIs, integrations).
  • Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting.
  • Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow).
  • Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations.
  • Solid understanding of IAM security, role-based access, and compliance requirements.
 
Preferred Skills
  • Experience with Amazon Lex, Polly, and Transcribe for conversational AI.
  • Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API).
  • Background in contact center technologies such as Avaya, Genesys, or Twilio. 
Mohith AT volantsoft DOT com 

This is a remote position.