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Evening Remote Email Chat Support Jobs in Virginia

UHS

REMOTE OTP Counselor

Petersburg, VA · On-site +1

$25 - $28/hr

Facilitate referrals for psychiatric, psychological, and recovery support services * Educate ... Early Morning hours- you'll have afternoon's and evening's free! For more information on the ...

Media Trust

Operational Support Analyst

Mclean, VA · Remote

This is a remote role based out of our McLean, VA headquarters. Occasional early evening or weekend ... Respond promptly to incoming support tickets and internal communications via JIRA, Slack, and email ...

UHS

REMOTE OTP Counselor

Petersburg, VA · Remote

$20 - $26.75/hr

Facilitate referrals for psychiatric, psychological, and recovery support services * Educate ... Early Morning hours- you'll have afternoon's and evening's free! For more information on the ...

Maximus

IT Business Analyst

VA · On-site +1

... email, and chat. - Tools: - Use JIRA for ticket management to thoroughly document all service ... and supports training team members and clients - Conduct research and analysis on project ...

ZILLION TECHNOLOGIES, INC

E-Channel Representative

Henrico, VA · On-site +1

$34K - $39K/yr

... chat and secure email, unsecure email, and other online customer utilization. Work is varied in ... Able to support service related social media questions and concerns and moderation. * Participation ...

Orion ICS LLC

Remote Recruiter

Virginia Beach, VA · On-site +1

Leverage a variety of media to connect with our talent communities (phone, email, campaigning ... Contribute to talent acquisition projects and strategic recruiting initiatives that support ...

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Evening Remote Email Chat Support information

What is evening remote email chat support?

Evening Remote Email Chat Support jobs involve assisting customers with their inquiries, issues, or requests via email and chat platforms during evening hours, all from a remote location. Employees in these roles typically handle customer concerns, provide technical support, process orders, and answer questions, all while adhering to company policies and guidelines. This job is ideal for those who prefer flexible, non-traditional work hours and are comfortable communicating in written form. It requires strong written communication skills, attention to detail, and the ability to multitask across multiple conversations. Many companies offer these positions to provide round-the-clock support for their clients.

What are the key skills and qualifications needed to thrive as an evening remote email chat support?

To excel as an Evening Remote Email Chat Support, strong written communication skills, attention to detail, and proficiency in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, helpdesk software like Zendesk or Freshdesk, and basic troubleshooting systems is typically required. Outstanding time management, empathy, and problem-solving abilities set top performers apart in this role. These skills ensure prompt, accurate, and empathetic customer interactions, leading to high satisfaction and effective issue resolution during evening shifts.

What are some common challenges faced by evening remote email chat support professionals, and how can they be managed?

Evening Remote Email Chat Support professionals often navigate unique challenges such as managing high volumes of inquiries during peak hours, maintaining clear communication without visual cues, and adapting to varying customer moods after business hours. Successfully managing these challenges requires strong time management skills, resilience under pressure, and proficiency with digital communication tools. Building a routine, utilizing templates for frequent questions, and staying connected with team members through regular updates can help ensure smooth operations and maintain high-quality support.

What are the most commonly searched types of Remote Email Chat Support jobs in Virginia?

The most popular types of Remote Email Chat Support jobs in Virginia are:

What are popular job titles related to Evening Remote Email Chat Support jobs in Virginia?

For Evening Remote Email Chat Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Evening Remote Email Chat Support jobs in Virginia look for?

The top searched job categories for Evening Remote Email Chat Support jobs in Virginia are:

What cities in Virginia are hiring for Evening Remote Email Chat Support jobs?

Cities in Virginia with the most Evening Remote Email Chat Support job openings:

Evening Remote Email Chat Support jobs near you
Infographic showing various Evening Remote Email Chat Support job openings in Virginia as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, 5% Temporary, and 5% Contract. Highlights an 100% Remote job distribution.

REMOTE OTP Counselor

UHS

Petersburg, VA • On-site, Remote

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Universal Health Services rating

6.9

Company rating: 6.9 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers

Job description

Responsibilities
Remote OTP Counselor
Foundations Health is seeking a compassionate and motivated Remote OTP Therapist/Counselor to join our growing Opioid Treatment Program (OTP) team serving patients in Petersburg, Virginia. This is an exciting opportunity for a licensed behavioral health professional who is passionate about substance use recovery and wants the flexibility of a fully remote telehealth position while making a meaningful impact in patients' lives.
As a member of our multidisciplinary treatment team, you will provide virtual counseling, education, care coordination, and recovery support services to individuals receiving treatment for opioid use disorder. We are looking for clinicians who thrive in a collaborative environment and are committed to delivering high-quality, patient-centered care.
What You'll Do
  • Serve as the primary counselor for patients receiving opioid treatment services
  • Conduct virtual individual, group, and family counseling sessions
  • Develop, implement, and update individualized Person-Centered Plans (PCPs)
  • Provide ongoing assessment and reassessment of patient progress and treatment goals
  • Deliver crisis intervention services when clinically appropriate
  • Coordinate care with medical providers, families, and community resources with patient consent
  • Facilitate referrals for psychiatric, psychological, and recovery support services
  • Educate patients on substance use recovery, wellness, community resources, and available benefits
  • Advocate for patients and assist with access to supportive services
  • Maintain timely and accurate clinical documentation and service notes
  • Participate in virtual staff meetings and multidisciplinary treatment team discussions
Why Join Foundations Health?
At Foundations Health, we believe in supporting both our patients and our employees. We offer a rewarding environment where clinicians can grow professionally while helping individuals reclaim their lives through recovery.
Benefits Include:
  • Competitive compensation
  • Fully remote telehealth opportunity
  • Comprehensive medical, dental, vision, and prescription coverage
  • 401(k) with company match and discounted stock plan
  • Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
  • Company-paid life insurance
  • Short- and long-term disability coverage
  • Tuition assistance and career advancement opportunities
  • Supportive and mission-driven team culture
  • Early Morning hours- you'll have afternoon's and evening's free!
For more information on the position, contact Courtney Eble, Healthcare recruiter at courtney.eble@horizonhealth.com
Qualifications
  • Bachelor's degree required
  • Active Virginia licensure/certification required in one of the following:
    • LCAS or LCAS-A
    • LCSW or LCSW-A
    • LMHC or LMHC-A
    • LPC or LPC-A
    • CSAC
  • Experience working with substance use disorders, behavioral health, or medication-assisted treatment preferred
  • Strong communication, documentation, and telehealth technology skills

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449 .

What Universal Health Services employees say

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US

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