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Evening Help Desk Jobs in Riverside, CA (NOW HIRING)

Vivint

Appointment Setter

Santa Ana, CA

$75K - $150K/yr

Work outside, not behind a desk * Make an impact by helping those switch over to clean energy We're ... Morning & Evening Shifts * Weekend opportunities Compensation : * Commission Only * Uncapped ...

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All JobsEvening Help Desk JobsEvening Help Desk Jobs in Riverside, CA

Evening Help Desk information

See Riverside, CA salary details

$13

$24

$35

How much do evening help desk jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for evening help desk in Riverside, CA is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $27.07 per hour, depending on experience, location, and employer.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some typical challenges faced by Evening Help Desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What are the key skills and qualifications needed to thrive as an Evening Help Desk professional, and why are they important?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are Evening Help Desk jobs?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.
What are the most commonly searched types of Help Desk jobs in Riverside, CA? The most popular types of Help Desk jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Evening Help Desk jobs? Cities near Riverside, CA with the most Evening Help Desk job openings:
Evening Help Desk jobs near you
Security Officer Building Access Control

Security Officer Building Access Control

Allied Universal

Tustin, CA • On-site

$23.81/hr

Part-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,516 frontline employees who took The Breakroom Quiz

69th of 108 rated security

Job description


Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


As a Security Officer Building Access Control in Tustin, CA, you will serve and safeguard clients in a range of industries such as Auto, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a dynamic automotive location as a Front Desk professional, where you will welcome guests, manage access, monitor activity from a stationary post, and help support a secure environment through strong communication and customer service. In this people-first role, you will bring reliability, integrity, and teamwork to each interaction while helping address security-related concerns with professionalism in an innovative setting.

Position Type: Part Time / Late Evening Shift

Pay Rate: $23.81 / Hour

Job Schedule:

DayTimeMon06:00 PM - 10:00 PMTue06:00 PM - 10:00 PMWed06:00 PM - 10:00 PMFri06:00 PM - 10:00 PM

What You'll Do:

  • Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a front desk location.
  • Monitor access to the location by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and communicating entry procedures.
  • Respond to incidents, questions, and critical situations in a calm, problem-solving manner, escalating concerns through proper channels when needed.
  • Support front desk operations by answering phones, directing guests, monitoring lobby activity, and reporting unusual or suspicious behavior.
  • Complete assigned reports and documentation related to visitor activity, incidents, and/or daily front desk operations in accordance with site guidelines.

Minimum Requirements:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver’s license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417


Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.


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About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

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