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Evening Help Desk Jobs in Florida (NOW HIRING)

AEG

Help Desk Technician

Miami Gardens, FL · On-site

$18.25 - $24.75/hr

Help Desk Technician Department: Information TechnologyDirect Supervisor: Sr. Systems ... Be available for scheduled weekend, evening, holiday, and event-day support as part of the stadium ...

Rooftop Resort

Be Seen First

Hotel Front Desk Clerk

Hollywood, FL · On-site

$12 - $14.50/hr

... helping convert inquiries and walk-ins into reservations. Event & Night Front Desk Clerk (PM): Rooftop Resort is hiring an Event & Night Front Desk Clerk for evening and late-night shifts during our ...

Opal Grand Resort

Front Desk Agent

Delray Beach, FL · On-site

$13.50 - $17/hr

... help us to achieve our company's mission. We are looking for highly organized candidate with ... Must have evening, weekend and holiday availability The company also conducts post-offer employment ...

Opal Grand Resort

Front Desk Agent

Delray Beach, FL · On-site

$13.50 - $17/hr

... help us to achieve our company's mission. We are looking for highly organized candidate with ... Must have evening, weekend and holiday availability The company also conducts post-offer employment ...

Opal Grand Resort

Front Desk Agent

Delray Beach, FL

$13.50 - $17/hr

... help us to achieve our company's mission. We are looking for highly organized candidate with ... Must have evening, weekend and holiday availability The company also conducts post-offer employment ...

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All JobsEvening Help Desk JobsEvening Help Desk Jobs in Florida

Evening Help Desk information

See Florida salary details

$9

$18

$27

How much do evening help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for evening help desk in Florida is $18.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.67 per hour, depending on experience, location, and employer.

What is an evening help desk?

Evening Help Desk jobs involve providing technical support to customers or employees during evening hours, typically outside of regular business times. Responsibilities often include troubleshooting computer issues, answering support tickets, resolving network problems, and assisting users with software or hardware questions. These roles are essential for organizations that require round-the-clock IT support to ensure smooth operations. Evening Help Desk professionals usually communicate via phone, email, or chat, and may work onsite or remotely. The job requires strong problem-solving skills, patience, and technical knowledge.

What are the key skills and qualifications needed to thrive as an evening help desk professional?

To thrive as an Evening Help Desk professional, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a degree or certification in IT or a related field. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage challenging situations. These skills ensure timely issue resolution and maintain high levels of customer satisfaction during off-peak hours.

What are some typical challenges faced by evening help desk staff, and how can they effectively address them?

Evening Help Desk staff often handle a higher volume of urgent issues as many businesses and users require quick resolutions after regular business hours. Common challenges include limited immediate access to specialized teams and managing multiple high-priority requests simultaneously. To address these, it's important to develop strong troubleshooting skills, maintain clear documentation, and communicate effectively with both users and day-shift colleagues for smooth handovers. Being resourceful and able to work independently will also help in resolving issues efficiently during off-peak hours.

What is the difference between Evening Help Desk vs Night Support Technician?

AspectEvening Help DeskNight Support Technician
CredentialsHelp Desk certifications (e.g., CompTIA A+)Technical certifications (e.g., CompTIA Network+)
Work EnvironmentOffice or remote, customer service focusData centers or on-site, technical troubleshooting
Employer & IndustryIT support, corporate, service providersIT infrastructure, network support, data centers
Search & Comparison IntentCustomer support, troubleshooting, help desk rolesTechnical support, network maintenance, server support

While both roles involve technical support during evening hours, the Evening Help Desk typically focuses on customer service and troubleshooting for end-users, often in a help desk setting. The Night Support Technician usually handles more technical, infrastructure-related issues in data centers or network environments. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Help Desk jobs in Florida?

The most popular types of Help Desk jobs in Florida are:

What cities in Florida are hiring for Evening Help Desk jobs?

Cities in Florida with the most Evening Help Desk job openings:

Evening Help Desk jobs near you
Infographic showing various Evening Help Desk job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $38,552 per year, or $18.5 per hour.

Help Desk Technician

Miami Dolphins and Hard Rock Stadium

Miami Gardens, FL

$18.25 - $24.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Help Desk Technician
Department: Information Technology
Direct Supervisor: Sr. Systems Administrator
Status: Full-time
Summary:
The IT Support Technician will provide first-line and desktop-level technical support for Windows and macOS environments, including computers, peripherals, mobile devices, applications, networking, conference room technology, and other end-user technology.
This is a highly visible, customer-focused position that requires strong technical troubleshooting skills, excellent communication, professionalism, and a willingness to work directly with users to resolve issues quickly and efficiently.
Location:
  • This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.
Responsibilities:
  • Provide timely, professional, and personalized technical support to all Hard Rock Stadium employees.
  • Ability to troubleshoot error messages, apply patches or upgrades, and general support of Windows and MAC’s
  • Install, configure and maintain laptops, desktops, and printers
  • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications
  • User Management, Active Directory, identify password related issues and provide resolution
  • Assist users with Microsoft 365 applications, including Outlook, Teams, OneDrive, Word, Excel, PowerPoint, and related services.
  • Support technology requirements for major events, including the Miami Open, Formula 1 Miami Grand Prix, concerts, and other events
  • Provide remote and onsite support as appropriate
  • Build strong relationships with users and understand their technology needs
  • Prioritize critical and executive support requests appropriately
  • Ensure devices are properly secured and configured before being issued to users
  • Be available for scheduled weekend, evening, holiday, and event-day support as part of the stadium's operational requirements
  • Physically required to lift, move, pack/unpack systems weighing 50 lbs
  • Fun personality that enjoys technology
Qualifications:
  • Minimum of a bachelor’s degree in information technology or related field with at least 2 + years of experience in an IT Help Desk, Desktop Support, IT Support or similar technical role
  • Experience supporting Microsoft 365 environments
  • Knowledge of Windows 10/11 Desktop support
  • MacOS X and Apple iOS knowledge
  • Collaborate with the internal/external resources to provide optimal technology solutions
Featured Benefits:
  • Medical, dental, and vision insurance
  • Life insurance (including voluntary coverage for spouses and children)
  • Long term disability insurance
  • Ticket benefits for events including Miami Dolphins games, the Formula 1 Hard Rock Miami Grand Prix, and the Miami Open
  • Employee gym, subsidized lunch program, and discounts on a variety of products and services
  • 401k, Paid time off (PTO), and company holidays
The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

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