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Evening Customer Service Jobs in Boca Raton, FL (NOW HIRING)

Customer Experience Specialist

Fort Lauderdale, FL · On-site

$17 - $21.25/hr

Provide the highest level of customer service to all current and future owners * Perform additional ... Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver ...

Customer Experience Specialist

West Palm Beach, FL · On-site

$17.25 - $21.50/hr

Provide the highest level of customer service to all current and future owners * Perform additional ... Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver ...

As the Selling Advisor , you are a salesperson who provides outstanding customer service, excels in developing long-lasting client relationships and succeeds at increasing sales volume. If you share ...

Positive attitude and great customer service skills Available for evening shifts hours until 1 AM Flexible availability on weekends & holidays Team player who takes initiative Ready to scoop up a ...

Service Coordinator

Fort Lauderdale, FL · On-site

$18.75 - $23.75/hr

Standard business hours, with occasional evening or weekend support as needed based on resident or ... Familiarity with work order and customer service management systems. * Bilingual in Spanish ...

Requirements: - High school diploma or equivalent - Availability for weekend and evening shifts - Strong communication and customer service skills - Ability to work in a fast-paced environment ...

Flexible schedules- day, night, evening, and late night shifts * Eligibility to accrue paid ... Interaction with customers: receiving orders, processing sales and monies, and managing customer ...

Showing results 41-60

Evening Customer Service information

See Boca Raton, FL salary details

$9

$17

$25

How much do evening customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for evening customer service in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by evening customer service representatives and how can they be managed?

Evening Customer Service representatives often handle higher call volumes and more urgent issues, as customers may reach out after regular business hours with time-sensitive concerns. Additionally, working later shifts can require extra focus to maintain energy and attention to detail. To manage these challenges, it's important to establish a consistent routine, stay organized with clear documentation, and utilize team communication tools to ensure seamless handoffs between shifts. Many companies also provide additional support and resources during evening hours to help address these unique demands.

What is the difference between Evening Customer Service vs Night Customer Service?

AspectEvening Customer ServiceNight Customer Service
Work HoursTypically 4 PM to 10 PMUsually 10 PM to 6 AM
Work EnvironmentRetail stores, call centers, hospitalityCall centers, emergency support, 24/7 services
Required CredentialsCustomer service experience, basic computer skillsSimilar credentials, sometimes additional safety training
Industry UsageRetail, hospitality, customer supportCustomer support, emergency services, logistics

Both Evening Customer Service and Night Customer Service roles involve assisting customers during non-standard hours. The main difference lies in their shift timings and work environments. Evening roles typically end by early night, while Night Customer Service covers late-night to early morning shifts, often in 24/7 industries. Credentials are similar, focusing on customer support skills. Understanding these differences helps job seekers find roles aligned with their schedules and career goals.

What are the key skills and qualifications needed to thrive as an evening customer service representative?

To thrive as an Evening Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often required. Patience, adaptability, and a calm demeanor are soft skills that help you handle customer concerns effectively, especially during off-peak hours. These abilities ensure responsive and reliable service, which is crucial for maintaining customer satisfaction outside normal business hours.

What is an evening customer service representative?

Evening customer service representatives are professionals who assist customers during evening hours, typically after standard business hours. Their responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. These roles are especially important for businesses that operate late or around the clock, ensuring customers receive support at all times. Evening shifts may appeal to those seeking flexible schedules or supplementing daytime commitments. Strong communication skills and patience are essential for success in this role.
What are the most commonly searched types of Customer Service jobs in Boca Raton, FL? The most popular types of Customer Service jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Evening Customer Service jobs? Cities near Boca Raton, FL with the most Evening Customer Service job openings:
Infographic showing various Evening Customer Service job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

$13 - $17.50/hr

Full-time

Re-posted 2 days ago


Job description

We're looking for positive, amiable people who can connect with children and parents, supporting them each step of the way while maintaining light administrative functions with a keen attention to detail. This role has real impact on the lives of families in our community, engaging them in fun and uplifting experiences that become lasting memories!

We are seeking an Evening Front Desk Agent to join our energetic and growing team! The successful candidate will be responsible for greeting clientele as they are entering/exiting, customer communication via email, SMS, and phone, processing transactions, resolving inquiries and issues, promoting programs and events, and maintaining the facility. This role requires a friendly face and upbeat attitude, excellent organizational skills, strong attention to detail, and the ability to work independently in a fast-paced environment.

Requirements

Customer Communication:

  • Greet everyone as they are entering or exiting the facility.
  • Answer phone calls/return voicemails promptly
  • Reply to emails and SMS messages from customers and potential customers in a timely manner.

Processing Transactions/Resolving Inquiries and Issues:

  • Accurately process card transactions.
  • Resolve any transaction/account issues.
  • Respond to any in person inquiries/questions.
  • Follow up on action items and ensure completion.

Promote Programs and Events:

  • Promote programs and upcoming events using knowledge of the business and in person marketing skills.
  • If needed/interested, attend events to assist with promoting AGS!

Maintain the Facility:

  • Keep the front desk area neat and tidy.
  • Organize and maintain displays of flyers, trifolds, and other marketing materials.

Other:

  • Manage inventory and ensure accurate tracking and stock levels.
  • Ensure all customer service technology functions properly and alert management of technical issues.

Requirements:

  • High school diploma or equivalent; additional certification or degree in hospitality or communications is a plus.
  • Proven experience in administrative roles, preferably in customer service or operations department.
  • Excellent organizational and time management skills.
  • Strong attention to detail and accuracy.
  • Ability to work independently and meet deadlines.
  • Excellent communication and interpersonal skills.