ZipRecruiter

Log In

1

Evening Client Services Supervisor Jobs (NOW HIRING)

East West Bank

FX Client Services Supervisor

Pasadena, CA · On-site

$90K/yr

Overview East West Bank is seeking an experienced FX Client Services Supervisor to oversee and support all post-trade foreign exchange activities. This role encompasses a broad range of FX functions ...

MFS

Client Services Supervisor

Boston, MA · On-site +1

$10K/mo

The Supervisor is responsible for the completion of tasks in projects sponsored by various ... Bachelor's degree or equivalent experience. * 4-5+ years of Client Services experience or other ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsEvening Client Services Supervisor Jobs

Evening Client Services Supervisor information

See salary details

$35K

$70.3K

$127.5K

How much do evening client services supervisor jobs pay per year?

As of Sep 8, 2026, the average yearly pay for evening client services supervisor in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Client Services Supervisor vs Customer Service Representative?

AspectEvening Client Services SupervisorCustomer Service Representative
CredentialsHigh school diploma; experience in client service; supervisory skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises team during evening hours, interacts with clients and staffHandles customer inquiries, provides support, mostly during day shifts
Employer & IndustryTypically in finance, healthcare, or service industriesRetail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding supervisory roles in evening shiftsCustomer support roles and entry-level positions

The Evening Client Services Supervisor oversees client interactions and manages staff during evening hours, requiring supervisory skills and relevant experience. In contrast, a Customer Service Representative primarily handles customer inquiries and support during regular hours. While both roles involve client interaction, the supervisor position involves leadership responsibilities and shift management, making it suitable for candidates with prior experience and a desire for leadership in client services.

More about Evening Client Services Supervisor jobs

What cities are hiring for Evening Client Services Supervisor jobs?

Cities with the most Evening Client Services Supervisor job openings:

What are the most commonly searched types of Client Services Supervisor jobs?

The most popular types of Client Services Supervisor jobs are:

What states have the most Evening Client Services Supervisor jobs?

States with the most job openings for Evening Client Services Supervisor jobs include:

What job categories do people searching Evening Client Services Supervisor jobs look for?

The top searched job categories for Evening Client Services Supervisor jobs are:

Evening Client Services Supervisor jobs near you
Infographic showing various Evening Client Services Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Client Services Supervisor

Main Street, Inc.

Birmingham, AL • On-site

Full-time

Posted 11 days ago

Job description

JOB SUMMARY
The Client Services Supervisor provides daily support and guidance to Client Services team, serving as a resource for questions, problem-solving, and workflow assistance. The Supervisor monitors daily operations and identifies opportunities for training, coaching, and process improvement. They partner with leadership to communicate trends, challenges, and team needs. The Supervisor also encourages and supports the team in consistently delivering reliable, responsive, and personable service.
JOB RESPONSIBILITIES include the following. Other duties may be assigned.
  • Act as Tier I floor support and be available and helpful to the CS team
  • Create and distribute daily CS schedule and schedule shift changes when necessary
  • Ensure adequate phone coverage is maintained throughout the day, and delegate tasks and shift responsibilities as needed
  • Complete monthly phone call evaluations
  • Maintain in-depth working knowledge of Main Street systems and processes
  • Monitor CS compliance with department and company policies and procedures
  • Monitor department for "issue" trends and make recommendations for process improvements and CS training
  • Assist in planning and leading CS meetings, training sessions, and events
  • Demonstrate a high sense of urgency by acting quickly on escalated client calls
  • Research client complaints and assist in resolution and client communication as requested
  • Serve as a backup for onboarding and case verification
  • Act as IT Liaison, ensuring all CS tickets are vetted before they are submitted to IT
  • Keep promises and finish what you start; follow through with your commitments and complete assignments and projects on time
  • Ensure the CS team knows you are invested in their success by setting clear expectations, establishing credibility and building rapport with them.
  • Be reliable, responsive & personable to internal and external clients

Requirements:
  • Bachelor's Degree preferred or 5+ years Customer Service experience, preferably in a B2B environment
  • Proficiency in Microsoft Outlook, Word, and Excel
  • Possess a passion for customer service
  • Demonstrated ability to provide guidance and support to team members in a fast-paced environment
  • Ability to manage customer expectations, establish credibility, and build rapport with customers
  • Excellent communication skills, both verbal and written
  • Ability to prioritize and manage multiple questions and requests with a high sense of urgency, while maintaining a calm and professional demeanor
  • Strong teamwork and collaboration skills, with a willingness to step in and support the team as needed

Apply