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Evening Client Services Supervisor Jobs (NOW HIRING)

ProCare Rx

Client Services Supervisor

Gainesville, GA · On-site

Summary The Client Services Supervisor is responsible for assisting the Client Services Manager in managing and supporting the Client Services Team and ensuring that client expectations are met. The ...

ProCare Pharmacy Benefit Manager, Inc.

$65 - $90/hr

The Client Services Supervisor is responsible for assisting the Client Services Manager in managing and supporting the Client Services Team and ensuring that client expectations are met. The ...

Procare-Rx

Client Services Supervisor

Gainesville, FL · On-site

$60 - $80/hr

The Client Services Supervisor must be excellent communicators, capable of leading a team to ensure an exceptional client experience, collaboration with other central departments and stakeholders ...

Prestonwood Baptist Church

Ensure a consistent stock of marketing, educational, and informational supplies for Client Services ... Ability to work a Monday-Friday schedule with flexibility to include approximately one evening per ...

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$35K

$70.3K

$127.5K

How much do evening client services supervisor jobs pay per year?

As of Sep 8, 2026, the average yearly pay for evening client services supervisor in the United States is $70,329.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Evening Client Services Supervisor vs Customer Service Representative?

AspectEvening Client Services SupervisorCustomer Service Representative
CredentialsHigh school diploma; experience in client service; supervisory skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises team during evening hours, interacts with clients and staffHandles customer inquiries, provides support, mostly during day shifts
Employer & IndustryTypically in finance, healthcare, or service industriesRetail, telecom, hospitality sectors
Search & Comparison IntentUnderstanding supervisory roles in evening shiftsCustomer support roles and entry-level positions

The Evening Client Services Supervisor oversees client interactions and manages staff during evening hours, requiring supervisory skills and relevant experience. In contrast, a Customer Service Representative primarily handles customer inquiries and support during regular hours. While both roles involve client interaction, the supervisor position involves leadership responsibilities and shift management, making it suitable for candidates with prior experience and a desire for leadership in client services.

More about Evening Client Services Supervisor jobs

What cities are hiring for Evening Client Services Supervisor jobs?

Cities with the most Evening Client Services Supervisor job openings:

What are the most commonly searched types of Client Services Supervisor jobs?

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Evening Client Services Supervisor jobs near you
Infographic showing various Evening Client Services Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $70,329 per year, or $33.8 per hour.

Client Services Supervisor

ProCare Rx

Gainesville, GA • On-site

Full-time

Re-posted yesterday

Job description

Summary

The Client Services Supervisor is responsible for assisting the Client Services Manager in managing and supporting the Client Services Team and ensuring that client expectations are met.  The candidate should have prior supervisory experience, as they are responsible for supporting a team of employees and will be the first line leadership contact.  This person will demonstrate a high level of customer service through responsiveness and professionalism. The Client Services Supervisor must be excellent communicators, capable of leading a team to ensure an exceptional client experience, collaboration with other central departments and stakeholders, assure all client needs are being met, to maintain client retention, renewal, and overall plan satisfaction. 

Responsibilities include but are not limited to the following:

  • Assist in managing day-to-day operations of the Client Services team.
  • Lead, motivate, and support a client services team while supporting a positive work environment
  • Responsible for the overall performance and productivity of the team through management and measurement to hold team accountable for service issues and removing roadblocks and assure progress is consistent.
  • Coach and support team members to help them meet departmental goals and exceptional customer service.
  • Assist Manager in the recruitment and training of team, selecting the right candidate, proper training, and providing ongoing support.
  • Ensuring that the department meets all company procedures and policies.
  • Oversee projects of varying complexity through completion.
  • Identify, research, resolve, and follow up on all reported client issues as needed to support Account Managers.
  • Actively engage and participate in client meetings and conference calls and maintain all documentation and follow up.
  • Maintain ProCare Rx systems to assure documentation updated and accurate.
  • Work with the Implementation team to provide smooth transition to ongoing Client Services following Go Live.
  • Understand and support all internal workflows.
  • Step in as necessary to serve as primary contact for clients if staffing levels are down.
  • Cross collaboration with other teams to improve processes and systems
  • Establish and maintain professional relationship with clients, internal business lines, and external vendors.

Qualifications and Requirements  

  • Bachelor’s degree or equivalent combination of education and experience.
  • Experience with employee management/managing teams.
  • Proficient in Microsoft Office and other exposure to industry-related applications and software.
  • Exceptional organizational and time management skills.
  • Exceptional verbal and written communication skills.
  • Effective presentation skills for face-to-face meetings as well as webinars and video conferencing.
  • Ability to analyze, interpret, and develop solutions effectively.
  • Ability to work both independently, as well as cohesively within a team setting, with limited supervision in a fast-paced environment with timely turnarounds
  • Account management/client services experience.
  • Experience in health care or related field.
  • Knowledge of PBM industry preferred.
  • Must be willing to travel on occasion.

Physical Demands

Requires sitting, standing, and occasional light lifting.

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com. 

ProCare Rx is an Equal Opportunity Employer.

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