Morgan Stanley is a leading global financial services firm providing a wide range of investment ... ETRADE, and Financial Advisors). This role requires deep proficiency in both brand strategy ...
Morgan Stanley is a leading global financial services firm providing a wide range of investment ... ETRADE, and Financial Advisors). This role requires deep proficiency in both brand strategy ...
Senior Cloud Platform Engineer - FedRAMP
Palo Alto, CA · On-site
$65.50 - $87.50/hr
They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik ... You will play a key role in designing, building, and governing our multi-cloud foundation services ...
Senior Cloud Platform Engineer - FedRAMP
Palo Alto, CA · On-site
$65.50 - $87.50/hr
They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik ... You will play a key role in designing, building, and governing our multi-cloud foundation services ...
Senior Network Engineer - FedRAMP
Palo Alto, CA · Hybrid
$122K - $167K/yr
They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik ... As part of our Global Infrastructure & Platform Services organization, you will serve as a senior ...
Senior Network Engineer - FedRAMP
Palo Alto, CA · Hybrid
$122K - $167K/yr
They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik ... As part of our Global Infrastructure & Platform Services organization, you will serve as a senior ...
Etrade Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do etrade customer service jobs pay per hour?
What are the key skills and qualifications needed to thrive as an E*TRADE Customer Service Representative, and why are they important?
What is Etrade Customer Service?
What is the difference between Etrade Customer Service vs Etrade Financial Advisor?
| Aspect | Etrade Customer Service | Etrade Financial Advisor |
|---|---|---|
| Required Credentials | Basic customer service training, sometimes FINRA licensing | FINRA Series 7 and 63 licenses, CFP certification often preferred |
| Work Environment | Call centers, online support, remote or in-office | Office-based, client meetings, personalized financial planning |
| Employer & Industry Usage | Used by Etrade for client support roles | Used by Etrade for investment advice and portfolio management |
While Etrade Customer Service representatives assist clients with account issues and basic inquiries, Etrade Financial Advisors provide personalized investment advice and financial planning. The roles differ mainly in credentials, responsibilities, and client interaction level, with Customer Service focusing on support and Advisors on financial guidance.
What are some common challenges faced by Etrade Customer Service representatives, and how are they addressed within the team?

Head of Brand and Performance Marketing, EquityZen - Executive Director
New York, NY • On-site
Full-time
Posted 6 days ago
Key responsibilities
Develop and execute brand and performance marketing plans that align with business and marketing goals.
Build, monitor, and optimize paid media programs across channels including Google Ads and paid social with a focus on acquisition and engagement.
Plan and execute automated lifecycle marketing campaigns via marketing automation tools to nurture relationships with investors and shareholders.
Morgan Stanley rating
8.3
Based on 151 frontline employees who took The Breakroom Quiz
40th of 139 rated financial services
Job description
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
EquityZen, a part of Morgan Stanley, is a leading marketplace for pre-IPO investments, connecting shareholders of private companies with accredited investors. Through its category-leading technology and innovative approach, EquityZen delivers data-driven insights and tools that empower its 800,000 users to navigate the private markets with confidence. Having completed more than 51,000 private placements in nearly 500 private companies, EquityZen is on a mission to deliver "Private Markets for the Public." EquityZen is looking for a Head of Brand and Digital Marketing for Morgan Stanley Private Markets to join our growing team.
Responsibilities:
In this role, you will lead the development of the brand strategy and exeute marketing programs aimed at customer acquisition and engagement across the Morgan Stanley ecosystem (Morgan Stanley at Work, ETRADE, and Financial Advisors). This role requires deep proficiency in both brand strategy/activation and marketing execution, including developing and optimizing programs across the customer lifecycle at a one-to-many scale. Your primary goal is to ensure brand differentiation, cohesion and drive performance reporting tied to program, campaign, and business goals.
This role requires deep proficiency in both brand strategy and brand marketing as well as performance marketing. To deliver on goals, this candidate would work in partnership with Morgan Stanley Wealth Management Centers of Excellence in Brand, Media, SEO, etc. to bring plans to life.
Core to this role is deep experience with paid media partners and tools including Google Ads and Google Analytics as well as work experience with other paid channels across direct, paid search and social (Bing, Facebook, Instagram, LinkedIn). The ideal candidate would also have experience with lifecycle marketing automation tools (best case would be experience using Hubspot) and have experience building performance and tracking reporting - including making recommendations based on data - and using tracking / reporting tools (e.g. Tableau).
WHAT YOU'LL DO
- Define opportunity for Morgan Stanley Private Markets and develop and execute on the brand and performance marketing plan that ties to business and marketing goals. Define positioning, value propositions, core messaging and roles of brands across audiences and build programs to deliver on the plan.
- Build, monitor, and optimize paid media programs across channels including Google Ads and paid social (Facebook, Instagram, LinkedIn) with a focus on both acquisition and ongoing engagement.
- Plan and execute automated lifecycle marketing campaigns via marketing automation tools (e.g., Hubspot) to nurture long-term, ongoing relationships with investors and shareholders.
- Oversee marketing reporting, set KPIs and budget, and use data (e.g., Google Analytics, Tableau) to track performance, generate insights, and improve our unit economics and client experience.
- Conduct A/B and multivariate experiments, including channel and landing page tests.
- Partner with other private market marketing team members to deliver on SEO, paid media, and content approaches.
- Work with internal Compliance function to ensure a compliant marketing operation.
THE RIGHT STUFF
- Bachelor's degree in Marketing, Communications or related field
- 15+ years' experience working in digital marketing, including expertise in performance, growth and lifecycle marketing; affiliate marketing experience a plus
- Strategic mindset; able to distill opportunities to their essence and devise plans to meet those strategies
- Responsible for development and execution of key projects, building annual plans for areas of responsibility. Ability to communicate clearly and effectively and influence through expertise is highly valued. Experience leading marketing programs for financial services, fintechs or brands targeting affluent consumers would make an excellent fit for this role. Experience working in regulated industries is also a plus.
- Data-driven mentality with the ability to analyze and report data across various mediums and tools including Google Analytics, Hubspot, Excel / Google Sheets, Mixpanel or similar product analytics tools, Impact or similar affiliate marketing tracking tools
- Demonstrated ability to craft and manage marketing budgets
- Proven success executing strategic marketing campaigns aimed at both customer acquisition and engagement and across various digital channels
- Deep knowledge of financial services and B2C marketing with some familiarity with B2B
- Proven success as a manager to develop and guide performance of a talented team
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Expected base pay rates for the role will be between $150,000 and $250,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
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