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Esm Jobs (NOW HIRING)

ESM

Quality Control Manager

Dugway, UT · On-site

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Cloud Security Engineer

Washington, DC · On-site

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Software Developer

Virginia Beach, VA · On-site

$115K - $125K/yr

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Task Order Project Manager

Vienna, VA · On-site

$140K - $165K/yr

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM INSITE

Growth Marketing Manager

Carlsbad, CA

About ESM ESM is a tech-enabled Risk Management firm dedicated to improving outcomes in Workers' Compensation, Safety, and OSHA Compliance. We provide Claims Management, Safety/Compliance consulting ...

ESM

Program Manager

Vienna, VA · On-site

$135K - $155K/yr

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Cybersecurity Engineer

Virginia Beach, VA

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Task Order Project Manager

Vienna, VA

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Systems Administrator

Dugway, UT · On-site

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Senior Unix Administrator

Blacklick, OH · On-site

$120K - $125K/yr

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Senior Systems Administrator

Vienna, VA

$86K - $116K/yr

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM

Senior Systems Administrator

Vienna, VA · On-site

$170K - $190K/yr

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a ...

ESM INSITE

Growth Marketing Manager

Carlsbad, CA · On-site

About ESM ESM is a tech-enabled Risk Management firm dedicated to improving outcomes in Workers' Compensation, Safety, and OSHA Compliance. We provide Claims Management, Safety/Compliance consulting ...

ESM INSITE

Growth Marketing Manager

Carlsbad, CA · Remote

About ESM ESM is a tech-enabled Risk Management firm dedicated to improving outcomes in Workers' Compensation, Safety, and OSHA Compliance. We provide Claims Management, Safety/Compliance consulting ...

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Esm information

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$5

$77

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How much do esm jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for esm in the United States is $77.51, according to ZipRecruiter salary data. Most workers in this role earn between $67.55 and $89.90 per hour, depending on experience, location, and employer.

What is an ESM?

ESM stands for Enterprise Service Management professionals, who help organizations manage and improve their internal services, processes, and workflows, often using IT service management (ITSM) principles beyond just IT. ESMs work to streamline business functions such as HR, finance, and facilities by implementing best practices, automation tools, and service management frameworks. Their goal is to enhance efficiency, improve service delivery, and ensure that internal customers have consistent, high-quality support across all departments. ESMs often collaborate with various teams to tailor solutions that fit unique business needs.

What are the key skills and qualifications needed to thrive as an Enterprise Service Management (ESM) professional?

To thrive as an Enterprise Service Management (ESM) professional, you need expertise in IT service management frameworks (like ITIL), process optimization, and a relevant degree or certification. Familiarity with ESM platforms such as ServiceNow, BMC Helix, or Cherwell, along with ITIL certifications, is typically required. Strong analytical thinking, problem-solving, and cross-departmental communication skills make someone stand out in this role. These competencies ensure effective integration of services, drive operational efficiency, and support organizational goals across various business functions.

What are some common challenges faced by Enterprise Service Managers (ESMs) when coordinating cross-departmental projects?

Enterprise Service Managers (ESMs) often encounter challenges when aligning priorities and resources across multiple departments, each with its own goals and processes. Effective communication and stakeholder management are critical, as ESMs must ensure that everyone is on the same page and that project objectives are clearly understood. Additionally, balancing customer expectations with internal capabilities requires strong negotiation and problem-solving skills. Successful ESMs proactively build relationships and facilitate regular updates to keep projects on track.

What is the difference between Esm vs Network Engineer?

AspectEsmNetwork Engineer
Required CertificationsITIL, CompTIA Security+, Cisco certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cybersecurity teams, cloud servicesTelecommunications companies, enterprise IT teams
Employer & Industry UsageTech firms, cybersecurity companies, cloud providersTelecom providers, large corporations, government agencies

While both Esm and Network Engineers work within IT environments, Esm focuses on enterprise service management, including service delivery and ITSM processes, often requiring certifications like ITIL. Network Engineers primarily design, implement, and maintain network infrastructure, with certifications like CCNA or CCNP. Their roles overlap in IT settings but differ in core responsibilities and specialization areas.

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What cities are hiring for Esm jobs?

Cities with the most Esm job openings:

What states have the most Esm jobs?

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What job categories do people searching Esm jobs look for?

The top searched job categories for Esm jobs are:

Esm jobs near you
Infographic showing various Esm job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 93% Full Time, 2% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $161,221 per year, or $77.5 per hour.

Quality Control Manager

ESM

Dugway, UT • On-site

Full-time

Re-posted 20 days ago

Job description

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Quality Control Manager for an exciting opportunity.
Job Description and Responsibilities
The Quality Control Manager is responsible for implementing, maintaining, enforcing, and documenting the Quality Control (QC) Program in support of the WDTC Data Science Division Information Technology Support Services contract. This position provides independent oversight of contract performance to ensure all services are delivered in full compliance with contractual requirements, including the Performance Work Statement (PWS), Performance Requirements Summary (PRS), and Quality Assurance Surveillance Plan (QASP). The Quality Control Manager will monitor operational performance trends, verify adherence to staffing qualifications and certification requirements, oversee Government property accountability processes, and ensure timely identification and resolution of deficiencies through corrective action procedures. In addition, the role supports Government surveillance and audit activities by maintaining accurate, inspection-ready quality records, validating the effectiveness of corrective actions, and promoting continuous process improvement to enhance overall service delivery and mission support.
Required Knowledge, Skills and Abilities (KSA)
  • Comprehensive knowledge of quality control principles, performance management processes, and compliance standards related to Information Technology support services contracts, including oversight of PWS, PRS, and QASP requirements.
  • Demonstrated ability to implement, maintain, and enforce Quality Control Programs, conduct performance assessments, identify deficiencies, and develop effective corrective and preventive action plans.
  • Strong analytical and organizational skills with the ability to monitor performance trends, evaluate operational data, maintain inspection-ready documentation, and ensure compliance with staffing, certification, and Government property control requirements.
  • Ability to communicate effectively with Government representatives, program leadership, and cross-functional teams to provide independent quality oversight, support surveillance activities, and present findings, recommendations, and status reports.
  • Proficiency in developing and maintaining quality assurance records, standard operating procedures, audit documentation, and process improvement initiatives to ensure consistent service delivery and continuous operational improvement.

Desired KSA
  • Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
  • Candidate must communicate effectively with team members, team lead, management, and government customer
  • Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision

Minimum Training, Education, and Certifications
  • Five (5) years of experience within the last 10 years working as a QC Manager
  • IAT-II Baseline Certification (Security+, CYSA, et al.)

Minimum Clearance
  • Secret

Physical Requirements
  • Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.
  • Physical demands associated with this position include extensive walking (including stairs) throughout offices and between buildings. May require use of public transportation, personal or Government vehicle to drive to local and/or remote office locations.

Additional Requirements
  • Other duties as assigned

ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.

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