Escrow Operations Manager Jobs in Minnesota (NOW HIRING)

At Northmarq, you can be part of something special. Northmarq is a unique capital markets resource for commercial real estate investors, providing our clients access to experts in debt, equity, investment sales, loan servicing, and fund management. We offer you a career path with best-in-class training, and we foster inclusive teams committed to collaboration, mentoring, and growth. At Northmarq, we will help you unlock your potential – whether you are an industry veteran or you're just getting started. Your new career is waiting. Start something special today. Northmarq was voted by Real Estate Forum as one of The Best Places to Work in Commercial Real Estate!

Northmarq is seeking an experienced Escrow Specialist II to join its Bloomington, MN headquarters office. This position requires a deadline-driven, organized and detail-minded individual who will be responsible for monitoring and paying real estate taxes and filing UCC statements, ensuring minimized risk to all investor portfolios. Focus will be on achieving a solid understanding of commercial real estate tax terminology, working independently, management of assigned portfolio, and consistent attention to detail and accuracy in all job responsibilities. Additional responsibilities may be added to adapt to company growth.

*This role supports a flexible schedule that prioritizes in‑office teamwork, with flexibility for remote work when appropriate.

• Ensure all commercial loans have property taxes paid and escrows analyzed in conformity with investor and company regulations.
• Ensure all commercial loans have valid UCC statements filed, continued and terminated in conformity with investor and company regulations.
• Review borrower requests/loan events to ensure continued tax and UCC compliance.
• Plan and schedule own workload to most efficiently meet benchmarks and manage assigned portfolio, prioritizing according to risk and urgency.
• Identify potential risk for the company and the investor and promptly notify the appropriate parties.
• Manage and escalate, as necessary, high-risk tax and UCC delinquencies, lapses or other issues promptly. Work with leadership as necessary to research, communicate and resolve the issue with the appropriate parties.
• Reach prompt and satisfactory resolution of tax or UCC statement non-compliance, or other issues.
• Maintain a solid basis of commercial real estate tax and UCC statement expertise, quality and understanding of risk.
• Ensure the highest level of customer service is provided to all customers, internally and externally.
• Conduct due diligence of loan documents to ensure proper loan setup and servicing of the loan.
• Provide recommendations for creating or updating company procedures/guidelines for job responsibilities.
• Assist with the training of other team members.
• Accurately maintain and update servicing system files.
• Monitor and update monthly loan reports utilized by investors and management to analyze potential risk.
• Work collaboratively with other Servicing and Production personnel on projects and to resolve issues.
• Perform other reasonable tasks/projects as assigned.

Education: Bachelor's degree preferred; with preferred emphasis in Business Administration, Finance or Real Estate; or applicable business experience.

Work Experience: 2-4 years of office experience, commercial real estate and/or tax experience preferred.

Demonstrated Technical Competencies:

• Experience in financial services operations, lending, or related industries
• Knowledge of real estate taxes and/or UCC statement terminology is helpful but not required
• Strong knowledge of Microsoft Office

Demonstrated Professional Competencies:

• Ability to work both independently and collaboratively within a team, with minimal supervision
• Strong customer relationship management
• Strong organizational skills with the ability to handle multiple tasks, assignments and prioritize to meet deadlines
• Excellent oral and written communication skills
• Ability to identify and analyze risk
• Problem-solving skills to reflect level of responsibilities
• High attention to detail and accuracy required
• Ability to maintain positive attitude in all situations
• Ability to train others
• Understanding of how team job functions relate to other areas of Servicing and ability to work collaboratively with other Servicing and Production personnel

Northmarq offers a highly competitive benefits package including: medical, dental, vision, paid time off, 401K match and an annual discretionary contribution based on business performance, paid parental leave and adoption assistance, education assistance, volunteer paid time off, charitable contribution match and so much more!

Northmarq carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The salary range for the Escrow Specialist II position is $26.00 to $31.00 per hour. This range is a good faith estimate and the actual compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

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