Escrow Assistant
Location: Austin, Texas (On-site)
Job Type: Full-Time
Work Type: Real Estate Title & Escrow Support
Role Overview
Our client is seeking a detail-oriented and organized Escrow Assistant to join their Austin-based team. This role is ideal for a title professional with experience supporting residential and commercial real estate transactions. You will work closely with Escrow Officers to ensure escrow files are processed accurately and efficiently while providing exceptional service to clients, lenders, and real estate agents throughout the closing process.
Key Responsibilities
Escrow File Support: Assist Escrow Officers with opening, processing, and closing escrow files while ensuring all documentation is complete and accurate.
Document Preparation: Prepare and organize closing documents, settlement statements, deeds, affidavits, and other transaction-related paperwork.
Transaction Coordination: Coordinate with buyers, sellers, lenders, real estate agents, and attorneys to obtain required documents and facilitate timely closings.
File Management: Maintain organized escrow files, track deadlines, and ensure all required documentation is received before closing.
Compliance & Quality: Ensure escrow files comply with Texas title insurance regulations, company policies, and applicable federal and state requirements.
Customer Service: Provide professional and timely support to clients and business partners by responding to inquiries via phone and email.
Software Management: Utilize escrow processing software, preferably Qualia, to manage transactions, maintain accurate records, and support workflow efficiency.
Qualifications
Experience: Previous experience as an Escrow Assistant or in a title and escrow support role within the state of Texas is preferred.
Industry Knowledge: Basic understanding of real estate escrow procedures, title documentation, and closing processes.
Software Skills: Experience with escrow processing software; Qualia experience is highly preferred.
Communication: Strong verbal and written communication skills with the ability to work effectively with clients and internal teams.
Organizational Skills: Excellent attention to detail, multitasking abilities, and time management skills in a fast-paced environment.
Traits: Self-motivated, dependable, customer-focused, and able to work both independently and collaboratively while meeting deadlines.