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Error Resolution Jobs in Pennsylvania (NOW HIRING)

Geisinger Health

Imaging Support Associate

Scranton, PA · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

... error resolution and basic archive corrections. Job Duties: * Creates imaging media imaging discs fulfills requests for image sharing * Communicates with patients and external providers offices ...

Geisinger

Imaging Support Associate

Scranton, PA · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

... error resolution and basic archive corrections. Job Duties: * Creates imaging media imaging discs fulfills requests for image sharing * Communicates with patients and external providers offices ...

Icon plc

Clinical Systems Specialist

Blue Bell, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

May provide oversight during the execution of UAT by supporting UAT coordination, execution, and error resolution liaising with internal and external stakeholders * May collaborate with sponsor ...

ICON

Clinical Systems Specialist

Blue Bell, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

May provide oversight during the execution of UAT by supporting UAT coordination, execution, and error resolution liaising with internal and external stakeholders * May collaborate with sponsor ...

M&T Bank

Branch Manager

Reading, PA · On-site

Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution ...

M&T Bank

Branch Manager - Lehigh Valley

Allentown, PA · On-site

Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution ...

M&T Bank

Branch Manager - Lehigh Valley

Allentown, PA · On-site

Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution ...

M&T Bank

Branch Manager

Chambersburg, PA

Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution ...

M&T Bank

Branch Manager

Philipsburg, PA · On-site

Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution ...

M&T Bank

Branch Manager

Chambersburg, PA · On-site

Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution ...

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All JobsError Resolution JobsError Resolution Jobs in Pennsylvania

Error Resolution information

What is an error resolution specialist?

An Error Resolution Specialist is a professional responsible for identifying, investigating, and resolving errors or discrepancies within a company's processes, transactions, or data. They analyze issues reported by customers or internal teams, determine the root cause, and implement corrective actions to prevent future occurrences. This role often involves collaborating with multiple departments to ensure accurate and timely resolution while maintaining compliance with company policies and industry regulations.

What are common challenges faced in an error resolution role, and how are they typically addressed?

Professionals in Error Resolution often encounter challenges such as identifying the root cause of discrepancies, managing high volumes of cases, and communicating effectively across departments to resolve complex issues. Addressing these challenges typically involves strong analytical skills, attention to detail, and the ability to work collaboratively with teams like customer service, IT, and finance. Adopting standardized procedures, using error-tracking systems, and maintaining clear documentation are also key strategies to ensure timely and accurate resolution of errors.

What are the key skills and qualifications needed to thrive in error resolution, and why are they important?

To thrive in Error Resolution, you need strong analytical skills, attention to detail, and a background in problem-solving, often supported by experience in finance, customer service, or data processing. Familiarity with case management systems, error tracking tools, and relevant industry regulations is typically required. Excellent communication, patience, and critical thinking help professionals effectively resolve issues and maintain positive client relationships. These skills ensure accurate and timely resolution of discrepancies, which is vital for organizational efficiency and customer satisfaction.

What is the difference between Error Resolution vs Customer Support Specialist?

AspectError ResolutionCustomer Support Specialist
Required CredentialsTechnical knowledge, problem-solving skillsCommunication skills, customer service experience
Work EnvironmentTechnical teams, IT departmentsCall centers, service desks
Employer & Industry UsageIT, manufacturing, technical servicesRetail, telecommunications, tech companies

While Error Resolution focuses on diagnosing and fixing technical issues, Customer Support Specialists handle customer inquiries and provide assistance. Both roles require strong communication skills, but Error Resolution emphasizes technical expertise, whereas Customer Support Specialists prioritize customer interaction. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Error Resolution jobs in Pennsylvania?

For Error Resolution jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Error Resolution jobs in Pennsylvania look for?

The top searched job categories for Error Resolution jobs in Pennsylvania are:

Error Resolution jobs near you
Infographic showing various Error Resolution job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Mainframe Production Support

Derex Technologies, Inc.

Erie, PA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Company Description

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.

With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.

Job Description

Role - Mainframe Production Support - Infra Admin
Location - Pennsylvania - (5 days onsite)

Primary Skill:

  • CA-7 support, Control-M, Batch monitoring and scheduling, JCL.
  • Experience with JCL, CA7, batch scheduling, CA7 admin work, UNIX, scripting, FTP batch job error resolution, ServiceNow, Endevor. Harvest

Candidates are required to have these mandatory skills:

  • Strong skills in CA-7 batch monitoring and scheduling techniques for a multiplatform environment, or any other equivalent scheduling tool.
  • Extensive knowledge of batch processing and experienced in resolving batch abends like SB-37,SE-37, Catalog issues, JCL errors.
  • Providing immediate fixes and submitting the job from CA-7-CA11
  • Knowledge in TSO, ISPF, File AID, SPOOL.
  • Strong skills in Unix Shell scripting.
  • Knowledge and experience in Endevor / any version control tool.
  • Have knowledge / experience in service management application such as Service-Now.
  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
  • An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.
  • Strong interpersonal skills with the ability to build client relationship/rapport quickly.

    Regards,

     

    Manoj Goud

    Derex Technologies INC

    Contact : 973-834-5005 Ext 206

    Qualifications

    Primary Skill:

    • CA-7 support, Control-M, Batch monitoring and scheduling, JCL.
    • Experience with JCL, CA7, batch scheduling, CA7 admin work, UNIX, scripting, FTP batch job error resolution, ServiceNow, Endevor. Harvest
    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Apply