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Epic Systems Analyst Jobs in Raleigh, NC (NOW HIRING)

WakeMed

Systems Analyst II, Epic Clinical

Raleigh, NC · On-site

Overview WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the design, build, implementation, optimization, and support of Epic clinical applications. This role serves as a ...

Deloitte

Epic Willow Senior Consultant

Raleigh, NC

Document system configurations, workflows, and processes for future reference. * Epic Willow support analyst with on call responsibilities during US business hours The successful candidate would ...

ClinDCast LLC

Epic ClinDoc Analyst

Cary, NC · Remote

The Epic ClinDoc Analyst is responsible for the configuration, optimization, and support of the ... Analyze system needs, gather user requirements, and implement enhancements or new features

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

Collaborate with stakeholders to analyze clinical workflows and optimize system functionality. * Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside ...

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All JobsEpic Systems Analyst JobsEpic Systems Analyst Jobs in Raleigh, NC

Epic Systems Analyst information

See Raleigh, NC salary details

$40.3K

$86.8K

$137.1K

How much do epic systems analyst jobs pay per year?

As of Aug 1, 2026, the average yearly pay for epic systems analyst in Raleigh, NC is $86,803.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $105,000.00 per year, depending on experience, location, and employer.

What is an Epic Systems Analyst?

An Epic Systems Analyst is a healthcare IT professional who specializes in configuring, maintaining, and supporting the Epic electronic health record (EHR) software. They work closely with clinical and administrative staff to analyze workflow needs, optimize system functionality, and troubleshoot issues within the Epic platform. Their responsibilities often include system customization, user training, and ensuring the software meets compliance and operational standards within a healthcare organization.

How does an Epic Systems Analyst typically collaborate with clinical staff and IT teams during an EHR implementation or optimization project?

Epic Systems Analysts play a crucial role as a bridge between clinical staff and IT professionals during EHR projects. They work closely with clinicians to understand workflow requirements and translate these needs into technical specifications. Regular meetings, workshops, and feedback sessions are common, ensuring that system configurations align with end-user needs while maintaining compliance and data integrity. Effective communication and problem-solving skills are essential, as analysts often facilitate troubleshooting and training sessions, and coordinate with IT teams to implement updates or resolve issues.

What are the key skills and qualifications needed to thrive as an Epic Systems Analyst, and why are they important?

To thrive as an Epic Systems Analyst, you need a strong background in healthcare IT, experience with clinical workflows, and typically a bachelor's degree in information technology or a related field. Mastery of the Epic software suite, Epic certification, and familiarity with EHR integration tools are essential for this role. Outstanding analytical thinking, problem-solving abilities, and effective communication skills help you excel when collaborating with clinical staff and troubleshooting complex issues. These skills are vital to ensure the seamless implementation, optimization, and support of Epic systems that directly impact healthcare operations and patient care.

What qualifications do you need to be an Epic analyst?

To become an Epic Systems Analyst, candidates typically need a bachelor's degree in healthcare, information technology, or a related field. Relevant certifications in Epic modules and experience with electronic health records (EHR) systems are often required, along with strong analytical and communication skills.

What does an Epic analyst get paid?

An Epic Systems Analyst's salary typically ranges from $70,000 to $110,000 annually, depending on experience, location, and certifications. Senior analysts or those with specialized skills in Epic modules may earn higher compensation, and some roles include benefits like bonuses or flexible schedules.

How difficult is IT to get hired at Epic?

Getting hired as an Epic Systems Analyst can be competitive, often requiring relevant healthcare IT experience, strong technical skills, and familiarity with Epic software. Candidates typically need to pass technical assessments and demonstrate knowledge of electronic health records (EHR) systems during the interview process.

What is the difference between Epic Systems Analyst vs Epic Implementation Specialist?

AspectEpic Systems AnalystEpic Implementation Specialist
Primary RoleAnalyzes and supports Epic software within healthcare organizations, focusing on system optimization and troubleshooting.Leads the deployment and implementation of Epic systems, ensuring smooth setup and configuration.
Required CredentialsEpic certifications, healthcare IT experience, and often a relevant degree.Epic certifications, project management skills, and healthcare IT background.
Work EnvironmentHealthcare facilities, IT departments, ongoing support roles.Project sites, client locations, and healthcare IT teams during implementation phases.

While both roles require Epic certifications and healthcare IT knowledge, Epic Systems Analysts focus on supporting and optimizing existing systems, whereas Epic Implementation Specialists lead new system deployments. The roles complement each other in healthcare IT projects but differ in scope and responsibilities.

What exactly does an Epic analyst do?

An Epic analyst is responsible for implementing, configuring, and maintaining Epic electronic health record (EHR) systems within healthcare organizations. They analyze clinical workflows, customize the software to meet organizational needs, and provide training and support to end-users. Strong technical skills, knowledge of healthcare processes, and familiarity with Epic tools are essential for this role.
What are popular job titles related to Epic Systems Analyst jobs in Raleigh, NC? For Epic Systems Analyst jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Epic Systems Analyst jobs in Raleigh, NC look for? The top searched job categories for Epic Systems Analyst jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Epic Systems Analyst jobs? Cities near Raleigh, NC with the most Epic Systems Analyst job openings:
Epic Systems Analyst jobs near you
Infographic showing various Epic Systems Analyst job openings in Raleigh, NC as of July 2026, with employment types broken down into 2% Locum Tenens, 85% Full Time, 8% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $86,803 per year, or $41.7 per hour.

Systems Analyst II, Epic Clinical

WakeMed

Raleigh, NC • On-site

Full-time

Re-posted 26 days ago

WakeMed rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

159th of 887 rated healthcare providers

Job description

Overview
WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the design, build, implementation, optimization, and support of Epic clinical applications. This role serves as a key liaison between Information Services, clinical and operational departments, and software vendors to ensure technology solutions effectively support patient care and business operations.
The Systems Analyst II is responsible for all aspects of application lifecycle management, including workflow analysis, application configuration, testing, documentation, reporting requirements, end-user support, and system optimization. The ideal candidate combines strong technical expertise with exceptional customer service, analytical thinking, and collaboration skills to drive continuous improvement across clinical systems.
Key Responsibilities
Application Design, Build & Change Management (40%)
  • Analyze customer and operational requirements to design and implement application enhancements and system changes.
  • Research, configure, test, validate, and deploy application modifications to meet business and clinical needs.
  • Lead change request implementation activities while ensuring alignment with organizational standards and best practices.
  • Participate in system upgrades, maintenance, and optimization initiatives.

Workflow Analysis & System Design (20%)
  • Conduct in-depth analysis of departmental workflows, data collection processes, reporting requirements, and operational challenges.
  • Partner with stakeholders to identify opportunities for technology-driven process improvements.
  • Apply industry and Epic best practices to support the information system lifecycle.
  • Translate business requirements into effective system solutions.

Tier 2 Technical Support (20%)
  • Provide timely, high-quality Tier 2 support for assigned Epic applications.
  • Troubleshoot and resolve application, system, and workflow-related issues.
  • Collaborate with end users, technical teams, and vendors to identify root causes and implement solutions.
  • Ensure minimal disruption to clinical and business operations.

Documentation, Training & Knowledge Sharing (10%)
  • Develop and maintain application documentation, workflows, change records, and support materials.
  • Educate team members and stakeholders regarding system modifications and enhancements.
  • Support knowledge transfer and cross-functional team development.

Reporting & Analytics Support (10%)
  • Develop report specifications and collaborate with report developers to meet operational, regulatory, and compliance requirements.
  • Support reporting initiatives related to quality, performance, and regulatory programs.
  • Ensure data integrity and usability of application-generated reporting.

Qualifications
Required
  • Associate degree in Technology, Healthcare, Business , or related field; equivalent combination of education and experience may be considered.
  • Minimum of 3 years of experience in Systems Analysis, Information Technology, or Clinical Applications Support .
  • Experience supporting business or clinical software applications.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Excellent communication and customer service abilities.

Preferred
  • Epic Certification in area of responsibility.
  • Clinical, healthcare, or technical certification/licensure relevant to assigned application.
  • Experience supporting Epic clinical applications in a healthcare environment.
  • Knowledge of healthcare workflows, operational reporting, and regulatory requirements.

Ideal Candidate
The successful candidate will demonstrate:
  • Strong understanding of clinical and operational workflows.
  • Ability to build collaborative relationships with customers, vendors, and technical teams.
  • Experience configuring and supporting enterprise applications.
  • Ability to manage multiple priorities in a fast-paced healthcare environment.
  • Commitment to service excellence and continuous improvement.

Wake Way 2 Excellence (WW2E)
  • Participates in performance improvement initiatives.
  • Identifies opportunities to reduce waste and improve efficiency.
  • Supports standardized processes and workflow optimization.
  • Promotes responsible stewardship of organizational resources.

Why WakeMed?
Join a mission-driven healthcare organization dedicated to improving the health and well-being of our community. As a Systems Analyst II, Epic Clinical Applications, you'll play a critical role in enhancing the technology that supports patient care while collaborating with talented professionals committed to excellence.
Apply today and help drive innovation in healthcare technology at WakeMed.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
EPIC Certification in Area of Responsibility Preferred Certified/Licensed/Registered in Field of Practice Preferred
Education
Associate's Degree Business Preferred Associate's Degree Healthcare Preferred Associate's Degree Technology Preferred
Experience
3 Years Information Technology - Systems Analysis Required

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About WakeMed

Sourced by ZipRecruiter

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1961

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