Epic Systems Analyst Jobs in Raleigh, NC (NOW HIRING)

Location: Remote (Must be able to travel onsite occasionally)

Schedule: Monday–Friday (between 7:00 AM – 5:00 PM)

Overview

We are seeking an experienced Epic Revenue Cycle Systems Analyst to serve as a subject matter expert supporting and optimizing Epic Hospital Billing (HB), Professional Billing (PB), and Claims workflows. This role acts as a key liaison between Revenue Cycle operations and IT, ensuring alignment between system functionality, operational goals, and regulatory requirements. This is an excellent opportunity for someone who thrives in a collaborative, fast-paced healthcare environment and enjoys driving continuous improvement across the revenue cycle.

Key Responsibilities

• Provide advanced functional support and configuration guidance for Epic HB, PB, and Claims applications
• Serve as the primary liaison between Revenue Cycle teams and IT for system issues, enhancements, and initiatives
• Troubleshoot and resolve complex issues across billing, claims processing, and payment workflows
• Support professional billing workflows including charge capture, claim edit resolution, and reimbursement optimization
• Lead and support performance improvement initiatives (clean claims rate, DNFB reduction, denial prevention)
• Ensure compliance with payer rules, Medicare/Medicaid, and commercial billing regulations
• Analyze current workflows and align Epic functionality with industry best practices
• Develop reporting insights using Epic tools (Clarity, Cogito, Caboodle)
• Facilitate stakeholder meetings, workflow reviews, and end-user training sessions
• Participate in system upgrades, go-lives, and ongoing optimization initiatives

Required Qualifications

• 5+ years experience in an Epic Systems Analyst role
• One of the following Epic certifications:
  • Epic Resolute Hospital Billing (HB)
  • Epic Resolute Professional Billing (PB)
• Strong knowledge of end-to-end healthcare revenue cycle operations
• Experience supporting billing, claims, and reimbursement workflows
• Proven experience troubleshooting complex system and workflow issues
• Familiarity with payer regulations and compliance requirements

Preferred Skills & Experience

• Experience with provider-based billing and reimbursement workflows
• Experience in Revenue Cycle optimization (denials, DNFB, reimbursement improvements)
• Data analytics experience (SQL, Power BI, Tableau)
• Hands-on experience with Epic reporting tools (Clarity, Cogito, Caboodle)
• Experience working in Community Connect environments
• Strong business analysis and workflow optimization capabilities
• Excellent communication, stakeholder engagement, and consultative skills
• Ability to manage multiple priorities and complex initiatives

Employee Value Proposition (EVP) -

• Competitive benefits package including medical and dental coverage
• Eligibility for monthly and annual bonus programs (once permanent in PFS)
• Supportive, people-first culture with a strong sense of community
• Friendly, collaborative team environment with approachable leadership
• Opportunities to participate in community events and initiatives

Work Environment

• Fully remote role with occasional onsite requirements for meetings or go-lives
• Highly collaborative environment partnering with:
  • Revenue Integrity
  • HIM
  • Patient Access
  • Patient Financial Services (PFS)
  • Compliance teams
• Fast-paced, project-driven healthcare setting

Join a mission-driven organization where your expertise directly impacts financial performance, operational efficiency, and patient experience. You’ll work alongside a collaborative team while helping to shape and optimize critical revenue cycle systems.

This is a Contract to Hire position based out of Raleigh, NC.

The pay range for this position is $40.00 - $53.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Raleigh,NC.

This position is anticipated to close on Jun 26, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.