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Epic Support Jobs in Minnesota (NOW HIRING)

Techvilla Solutions

Epic Cadence Analyst

Plymouth, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

Techvilla Solutions

Epic Cadence Analyst

Excelsior, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

Techvilla Solutions

Epic Cadence Analyst

Shakopee, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

Techvilla Solutions

Epic Cadence Analyst

Chaska, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

Techvilla Solutions

Epic Cadence Analyst

Savage, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

Techvilla Solutions

Epic Cadence Analyst

Mendota, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

Techvilla Solutions

Epic Cadence Analyst

Long Lake, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

Techvilla Solutions

Epic Cadence Analyst

Carver, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

Techvilla Solutions

Epic Cadence Analyst

Medina, MN · On-site

Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude. * Collaborate with business stakeholders to gather requirements and translate them ...

2T Consulting

Epic MyChart Systems Analyst

Osseo, MN

We are seeking an experienced Epic MyChart Systems Analyst to support the configuration, implementation, enhancement, and maintenance of Epic applications. The ideal candidate will have hands-on Epic ...

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All JobsEpic Support JobsEpic Support Jobs in Minnesota

Epic Support information

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How much do epic support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for epic support in Minnesota is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.16 per hour, depending on experience, location, and employer.

What is Epic Support?

Epic Support refers to the team or professionals who provide technical assistance and troubleshooting for Epic Systems, a widely used electronic health record (EHR) software in healthcare organizations. These specialists help users resolve issues, answer questions about the software, and ensure optimal performance of the system. Epic Support professionals may work internally at hospitals or for consulting firms and are essential for maintaining smooth clinical and administrative operations. They often have specialized training or certification in Epic modules and collaborate with IT, clinicians, and administrative staff.

What are the key skills and qualifications needed to thrive as an Epic Support specialist?

To thrive as an Epic Support specialist, you need a solid understanding of healthcare workflows, technical troubleshooting abilities, and preferably experience with the Epic electronic health record (EHR) system, often supported by Epic certification. Familiarity with Epic modules, ticketing systems, and remote desktop support tools is typically required. Strong communication, problem-solving skills, and patience are essential for effectively assisting end-users and collaborating with IT teams. These skills ensure efficient resolution of technical issues, minimize disruptions to clinical operations, and support the smooth functioning of healthcare technology.

What are some common challenges faced by Epic Support professionals when assisting healthcare staff with electronic health record (EHR) issues?

Epic Support professionals often encounter challenges such as troubleshooting complex EHR workflows, addressing urgent issues during high-pressure clinical situations, and communicating technical information to non-technical users. They must balance resolving immediate user concerns with longer-term system optimization. Strong problem-solving skills and patience are essential, as is the ability to work collaboratively with clinical staff, IT teams, and sometimes Epic analysts or trainers.

What is the difference between Epic Support vs Epic Analyst?

AspectEpic SupportEpic Analyst
Required CredentialsEpic Certifications, IT or healthcare backgroundEpic Certifications, healthcare or IT background
Work EnvironmentTechnical support, troubleshooting, user assistanceSystem analysis, workflow optimization, project implementation
Employer & Industry UsageHospitals, healthcare organizations using Epic systemsHospitals, healthcare organizations, consulting firms

Epic Support roles focus on providing technical assistance and troubleshooting for Epic software users, ensuring smooth operation. Epic Analysts typically analyze workflows, implement system configurations, and optimize Epic modules. While both roles require Epic certifications and healthcare IT knowledge, Epic Support emphasizes user support, whereas Epic Analysts concentrate on system analysis and improvements.

Can I work remotely for Epic Support?

Epic Support roles can often be performed remotely, depending on the company's policies and the specific position. Candidates should review the job listing for remote work options and be prepared to use tools like remote desktop software and communication platforms. Some roles may require on-site presence for training or certain tasks.

What are the most commonly searched types of Epic Support jobs in Minnesota?

The most popular types of Epic Support jobs in Minnesota are:

What are popular job titles related to Epic Support jobs in Minnesota?

For Epic Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Epic Support jobs in Minnesota look for?

The top searched job categories for Epic Support jobs in Minnesota are:

What cities in Minnesota are hiring for Epic Support jobs?

Cities in Minnesota with the most Epic Support job openings:

Epic Support jobs near you
Infographic showing various Epic Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,174 per year, or $15.9 per hour.

Epic Cadence Analyst

Techvilla Solutions

Minnetonka Beach, MN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Roles and Responsibilities
  • Design, configure, build, test, and support Epic Patient Access applications, including Epic Cadence and Prelude.
  • Collaborate with business stakeholders to gather requirements and translate them into system configurations and workflow improvements.
  • Design and optimize scheduling, registration, admissions, referrals, authorization, insurance verification, and patient throughput workflows.
  • Lead medium- to large-scale Epic enhancements, upgrades, and implementation initiatives through design, build, testing, and deployment.
  • Configure visit types, work queues, registration forms, referral templates, provider records, and related application components.
  • Serve as the subject matter expert (SME) for Epic Patient Access modules and related operational workflows.
  • Perform workflow analysis, troubleshoot application issues, and implement system enhancements.
  • Participate in design reviews, validation sessions, testing, and change management activities.
  • Identify opportunities for system optimization and collaborate with cross-functional teams to implement improvements.
  • Support production issues, incident resolution, and on-call activities as required.
  • Develop and maintain functional documentation, configuration standards, and testing artifacts.
  • Partner with training teams to develop application-specific training materials and support end-user education.
  • Mentor junior analysts on Epic functionality, best practices, workflow design, and system configuration.
  • Ensure compliance with organizational standards for configuration management and change control.
  • Communicate effectively with stakeholders throughout the project lifecycle.
Required Qualifications
  • Bachelor's degree in Information Technology, Healthcare Informatics, Computer Science, or a related field (or equivalent experience).
  • 4+ years of experience supporting Epic Patient Access applications in a healthcare environment.
  • Active Epic Cadence Certification.
  • Strong knowledge of Patient Access workflows, including:
    • Patient Scheduling
    • Registration
    • Admissions
    • Patient Flow
    • Insurance Verification
    • Real-Time Eligibility
    • Referrals and Authorizations
  • 4+ years of experience configuring and supporting Epic Patient Access modules.
  • Experience leading application enhancements, upgrades, and testing activities.
  • Experience with workflow analysis, system configuration, troubleshooting, and documentation.
  • Strong analytical, communication, and stakeholder management skills.
  • Experience with Decision Trees.

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