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Epic Support Analyst Remote Jobs in Tennessee (NOW HIRING)

Vertek Staffing

Revenue Integrity Analyst

Franklin, TN · Remote

Healthcare Revenue Integrity Analyst - Edits & Charge Capture | Remote | Contract Schedule: Monday ... Experience with Epic Resolute, Epic Revenue Integrity, Cerner, Meditech, or similar hospital ...

QHC ARM Shared Services

Senior Data Analyst

Brentwood, TN · Remote

$81K - $102K/yr

Remote Reports to: AVP of RCM Analytics You must reside in one of these states to be eligible for ... The RCM Senior Data Analyst supports the Revenue Cycle Management Analytics team by providing ...

Quorum Health

Senior Data Analyst

Brentwood, TN · Remote

$81K - $102K/yr

Remote Reports to: AVP of RCM Analytics You must reside in one of these states to be eligible for ... The RCM Senior Data Analyst supports the Revenue Cycle Management Analytics team by providing ...

Aston Carter

Remote Medical Coder

Memphis, TN · On-site +1

$75/hr

Remote Medical Coder Assess and validate AI-generated content related to healthcare operations ... Analyze, score, and compare model outputs to support ongoing AI development and performance ...

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Epic Support Analyst Remote information

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

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For Epic Support Analyst Remote jobs in Tennessee, the most frequently searched job titles are:

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The top searched job categories for Epic Support Analyst Remote jobs in Tennessee are:

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Cities in Tennessee with the most Epic Support Analyst Remote job openings:

Epic Support Analyst Remote jobs near you

Revenue Cycle App Analyst II - Remote - Full Time

Medicine Journal

Chattanooga, TN • On-site, Remote

Full-time

Posted 4 days ago

Job description

Job Summary:
Reporting to Patient Access and Revenue Cycle Manager, the Revenue Cycle Applications Analyst II provides comprehensive core revenue cycle development and support (i.e. Registration, Revenue Integrity, Billing, Scheduling, coding and Charge Master). This individual must be proficient in all skills required to facilitate complex applications and system enhancements or replacement. This individual works directly with users to understand appropriate Revenue Cycle / business processes as they relate to the system. This individual should have excellent customer service skills along with highly effective written / verbal communication and interpersonal skills.
The Revenue Cycle Applications Analyst II works independently and relies on experience and judgment to plan and accomplish tasks. Days and hours worked may be variable.
Education:
Required:
A Bachelor's Degree in Business Administration, Computer Science or Information Management OR
Equivalent combination of education and experience
Preferred:
Experience:
Required:
3 years experience in healthcare related setting with knowledge of Patient Access / Revenue Cycle / Business systems.
Understanding of information system technology and database applications is necessary.
Preferred:
Position Requirement(s): License/Certification/Registration
Required:
Complete education and pass certification in assigned EPIC application module(s) within 120 days of completed education.
Preferred:
EPIC certification in the module(s) being represented.
Experience in EMR installations.
3 yrs experience with MS SQL, report automation knowledge, report writing.
Department Position Summary:
The Revenue Cycle Applications Analyst II (RCAA- 2) should be able to demonstrate the knowledge and skills necessary to support for systems/ applications to which assigned (i.e. Registration, Billing, Coding, Scheduling, Charge Master, and Revenue Integrity as applicable) The Revenue Cycle Applications Analyst II will work with various support tools depending on the system module(s) assigned. The RCAA - 2 will be highly motivated self starters, with technical and analytical abilities and excellent communication and interpersonal skills.
The employee must:
Have a working knowledge of the Revenue Cycle (RC) process in the area(s) of support
Analyze RC requirements to design, develop, and implement project
Demonstrates comprehensive knowledge of computer systems, applications and interfaces
Demonstrates proficiency in all skills required to facilitate complex applications and system enhancements or replacements
Demonstrates advanced proficiency in creating detailed
documentation, including system design documentation, procedures, process and data flows
Demonstrates an advanced understanding of revenue cycle operations
Prepare test plans and test data for unit and integrated testing and conducts testing
Demonstrates attention to detail in data gathering, specifications development and documentation and recording
Provides estimates for moderate to complex work efforts
Creates pre-- and post-- project benchmarking metrics
Follow up on errors to determine root cause and recommend solution
Develops reports and plans database additions taking reporting needs into consideration
Supports multiple concurrent projects and/ or application modules, educates and coaches other team members and manages user expectations
Demonstrate initiative, creativity and flexibility in problem resolution
Exercise good judgment
Effectively manage work time while handling more than one assignment at a time
Prioritize work assignments to ensure the appropriate work is being completed
Demonstrate integrity, credibility and personal accountability
Set high work standards
Seek to share application and other specialized knowledge with peers
Demonstrate excellent oral and written communication skills
Demonstrate commitment to customer service

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