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Epic Support Analyst Remote Jobs in Tennessee (NOW HIRING)

Deloitte

Epic Denials Management Operator

Memphis, TN · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

Deloitte

Epic Denials Management Operator

Hermitage, TN · Remote

$15.75 - $21/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

Deloitte

Epic Denials Management Operator

Nashville, TN · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

Wellpath

Compliance Analyst (Remote)

Franklin, TN · Remote

Excellent career growth opportunities Join us and find a career that supports: * Caring for ... How you make a difference The Compliance Analyst supports the coding compliance and audit program ...

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Epic Support Analyst Remote information

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Tennessee?

For Epic Support Analyst Remote jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst Remote jobs in Tennessee look for?

The top searched job categories for Epic Support Analyst Remote jobs in Tennessee are:

What cities in Tennessee are hiring for Epic Support Analyst Remote jobs?

Cities in Tennessee with the most Epic Support Analyst Remote job openings:

Epic Support Analyst Remote jobs near you

BSN Required - Epic Willow Ambulatory Certified Specialist

A-Line Staffing Solutions

Nashville, TN • Remote

$85K - $128K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

BSN Required | Epic Willow Ambulatory Certified Application Specialist | Remote Remote | Permanent | $85,592–$128,377 | No C2C | No Third-Party Recruiters STOP – Please Read Before Applying This position requires ALL of the following: BSN (Bachelor of Science in Nursing) – Required Active Epic Willow Ambulatory Certification (or eligible to obtain upon hire) Hands-on Epic Willow Ambulatory BUILD experience Minimum 5 years of Healthcare IT application support experience If you do not meet all of these requirements, please do not apply.

No C2C. No staffing agencies. No third-party submissions. Individual applicants only. Position Overview We are seeking an experienced Epic Willow Ambulatory Application Specialist with a Bachelor of Science in Nursing (BSN) to support, build, optimize, and maintain Epic Willow Ambulatory applications for a nationally recognized healthcare organization.

This is a highly specialized Healthcare IT position supporting ambulatory pharmacy services. The successful candidate will serve as the Epic Willow Ambulatory subject matter expert, partnering with pharmacy, nursing, clinical, operational, and technical teams to improve workflows and optimize Epic functionality. This is a 100% remote permanent opportunity. Required Qualifications Education Bachelor of Science in Nursing (BSN) – REQUIRED Certification Active Epic Willow Ambulatory Certification – REQUIRED Certification must be active upon hire.

Required

Experience

Minimum 5 years supporting healthcare information systems Hands-on Epic Willow Ambulatory BUILD experience Epic Willow Ambulatory production support experience Experience configuring, testing, implementing, upgrading, and maintaining Epic Willow Ambulatory Experience translating clinical workflows into Epic solutions Strong troubleshooting and application optimization experience Responsibilities Build and configure Epic Willow Ambulatory Support production Epic Willow Ambulatory applications Perform testing, upgrades, maintenance, and optimization Troubleshoot application issues and resolve production incidents Analyze ambulatory pharmacy workflows Partner with pharmacy, nursing, clinical, and IT leadership Recommend Epic best practices and workflow improvements Develop application documentation and standards Participate in Epic upgrades and implementation projects Ensure application reliability and system performance Preferred Experience Ambulatory Pharmacy Services Epic optimization initiatives Healthcare IT Project leadership Application lead experience Position Details Employment Type: Permanent Schedule: Monday-Friday | 7:00 AM-3:30 PM Location: Remote Openings: 1 Salary: $85,592-$128,377 annually On Call: None Remote Work States Applicants must reside in one of the following states: Alabama, Arizona, Colorado, Florida, Georgia, Hawaii, Illinois, Indiana, Maryland, Minnesota, Nebraska, New York, North Carolina, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, or Wyoming. Search Keywords Epic Willow Ambulatory

  • Epic Certified
  • Epic Willow
  • Willow Ambulatory
  • Epic Application Specialist
  • Epic Build
  • Healthcare IT
  • Clinical Informatics
  • Pharmacy Informatics
  • Epic Systems
  • BSN
  • Registered Nurse Informatics
  • Ambulatory Pharmacy
  • Epic Implementation
  • Epic Support
  • Epic Configuration Application Requirements To be considered, your resume must clearly demonstrate: BSN Epic Willow Ambulatory Certification Epic Willow Ambulatory BUILD experience Healthcare IT experience Epic production support experience Candidates whose resumes do not clearly demonstrate these qualifications will not be considered. Interviews are conducted via Microsoft Teams. Please include your interview availability when applying.
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About A-Line Staffing Solutions

Sourced by ZipRecruiter

A-Line Staffing Solutions is an established full-service recruiting and staffing provider that operates in the industry of human resources and recruitment. Based in Utica, Michigan, A-Line Staffing Solutions has been committed to its mission of providing innovative and effective workforce solutions since its foundation. The company specializes in providing high-quality staffing solutions for a range of disciplines, including Information Technology, Professional, Administrative, Healthcare, and more. A-Line prides itself on its ability to offer comprehensive and tailored staffing solutions in line with the varying needs of different businesses, which has played a crucial role in the company's growth and success.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Utica, MI, US

Year founded

2004

Social media

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