Epic Provisions Jobs (NOW HIRING)

Job Posting Title:
Epic Security and Access Analyst II
----
Hiring Department:
Dell Medical School
----
Position Open To:
All Applicants
----
Weekly Scheduled Hours:
40
----
FLSA Status:
Exempt from FLSA
----
Earliest Start Date:
Immediately
----
Position Duration:
Expected to Continue
----
Location:
AUSTIN, TX
----
Job Details:
General Notes
This position supports Epic security administration, access provisioning, and role-based security design across clinical and business systems. The role works closely with Epic, Identity and Access Management (IAM), Human Resources, Compliance, and operational teams to ensure secure, compliant, and efficient access management processes.
Purpose
The Epic Security and Access Analyst II is responsible for the administration, optimization, and support of Epic security access and role-based configurations across clinical and business systems. This role ensures appropriate access provisioning, role design integrity, and compliance with HIPAA, organizational policies, and Epic security standards while serving as a key operational contributor and escalation resource.
Responsibilities
Supports Epic Access Provisioning and Identity Workflows

• Support Epic provisioning and deprovisioning workflows for user access
• Process onboarding, transfer, and offboarding access requests in alignment with Human Resources and compliance requirements
• Assign roles, security classes, and user templates based on job function
• Ensure timely and accurate request fulfillment in accordance with established service level agreements (SLAs)

Maintains Security Roles, Templates, and Design

• Maintain and update Epic security roles, profiles, and templates
• Assist in role design and standardization efforts
• Validate alignment between security roles and organizational structure
• Identify opportunities to improve role efficiency and compliance

Supports Audits and Compliance Activities

• Assist with audits and compliance reviews related to Epic access
• Review audit reports to identify inappropriate or excessive access
• Document findings and support remediation activities
• Ensure adherence to HIPAA, internal policies, and regulatory requirements

Troubleshoots Epic Security and Access Issues

• Troubleshoot Epic access and security issues impacting users and workflows
• Investigate root causes of access problems and implement solutions
• Collaborate with application, IT, and IAM teams for issue resolution
• Escalate complex issues to senior analysts as appropriate

Supports Change Management and Epic Upgrades

• Participate in Epic upgrade and testing activities impacting security
• Validate access roles and configurations in non-production and production environments
• Support change control processes and system updates
• Document changes and ensure system integrity

Maintains Documentation and Process Standards

• Maintain security documentation and standards for Epic environments
• Update procedures, job aids, and process documentation
• Ensure documentation supports audit readiness and operational continuity
• Promote adherence to established security governance practices

Collaborates with IAM, Operational, and Technical Teams

• Collaborate with IAM and operational teams to ensure aligned access management processes
• Work closely with Human Resources, Compliance, and clinical teams on access needs
• Support cross-functional workflows related to identity lifecycle management
• Contribute to process improvements and standardization initiatives

Marginal or Periodic Functions

• Participate in periodic access recertification and compliance campaigns
• Support emergency access provisioning and downtime procedures
• Assist with testing new Epic modules or enhancements impacting security
• Provide guidance and informal coaching to Analyst I team members
• Support after-hours upgrades or critical incident response as needed
• Adhere to internal controls and reporting structure
• Perform related duties as assigned

Knowledge, Skills, and Abilities
Functional/Technical Skills

• Applies Epic security concepts such as user roles, security classes, and access templates
• Utilizes ticketing and access management systems effectively
• Learns system functionality and workflows quickly
• Demonstrates working knowledge of Epic security administration principles

Attention to Detail

• Reviews access requests thoroughly before processing
• Detects discrepancies in user permissions and security assignments
• Maintains precise documentation and audit records

Problem Solving

• Identifies causes of access issues and resolves them efficiently
• Escalates issues appropriately when they exceed scope or authority
• Applies troubleshooting techniques systematically to resolve security and access concerns

Informing

• Communicates clearly with users regarding access requests and status updates
• Documents processes, procedures, and changes effectively
• Provides timely updates to stakeholders and team members

Learning on the Fly

• Adapts to Epic updates, security enhancements, and new workflows
• Seeks knowledge to improve technical and operational skills
• Applies newly acquired knowledge to daily responsibilities

Peer Relationships

• Collaborates effectively across technical, operational, and clinical teams
• Maintains positive working relationships with stakeholders and colleagues
• Supports team objectives and shared organizational goals

Required Qualifications

• Bachelor's degree in Information Technology, Health Informatics, Business, or a related field
• Three years of experience supporting Epic security administration or access provisioning
• Experience working in a healthcare or highly regulated environment
• Familiarity with Identity and Access Management (IAM) systems and compliance frameworks
• Experience supporting user provisioning, role assignments, and access management processes
• Knowledge of security governance, compliance, and audit requirements

Relevant education and experience may be substituted as appropriate.
Preferred Qualifications

• Bachelor's degree in Information Technology, Health Informatics, Business, or a related field
• Four years of experience supporting Epic security administration or access provisioning
• Experience working in a healthcare or highly regulated environment
• Familiarity with Identity and Access Management (IAM) systems and compliance frameworks
• Experience supporting Epic security role design, maintenance, and optimization
• Experience supporting audit readiness and compliance activities

Licenses/Registrations/Certifications
Required

• None

Preferred

• Epic Security Certification (or obtained within six months of hire)
• CompTIA Security+
• Certified Identity and Access Manager (CIAM) or similar certification
• ITIL Foundation Certification

Salary Range
$70,000 + depending on qualifications
Working Conditions

• Standard office environment and equipment
• Repetitive use of a keyboard and computer
• May be required to support after-hours upgrades, system maintenance, or critical incidents
• May be exposed to occupational hazards such as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications, and disoriented or combative patients

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
----
E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

----
Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.