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Epic Help Desk Jobs in Florida (NOW HIRING)

... to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of ... Experience creating digital video content in a newsroom is helpful. * Outside of the box thinker.

Personal Lines Client Manager

Tampa, FL · On-site

$36K - $49K/yr

... help them achieve their long-term financial goals. Founded in 2011, World is one of the fastest ... Attach, organize, and name documents in EPIC * Initiate endorsements, proofs of insurance and ...

... to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of ... Experience creating digital video content in a newsroom is helpful. * Outside of the box thinker.

... to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of ... Experience creating digital video content in a newsroom is helpful. * Outside of the box thinker.

The LPN provides patient education to help individuals fully understand and benefit from available ... desk duties, experience and/or ability to coordinate schedules and performance management for ...

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Epic Help Desk information

What is an Epic Help Desk?

An Epic Help Desk job involves providing technical support for users of Epic Systems software, which is commonly used in healthcare organizations for electronic medical records (EMR). Responsibilities typically include troubleshooting software issues, assisting with user access, and ensuring smooth system functionality. Support is often provided via phone, email, or in-person, with a focus on resolving technical problems efficiently. Knowledge of Epic applications, healthcare workflows, and IT troubleshooting is essential. Some positions may require Epic certification or experience in a healthcare IT setting.

What are the typical day-to-day responsibilities for someone working at the Epic Help Desk?

On a daily basis, Epic Help Desk professionals respond to support tickets submitted by clinicians, administrative staff, and other Epic users, troubleshooting technical issues within various Epic modules. They provide timely guidance, escalate complex problems to higher-level Epic analysts or IT teams, and document resolutions for future reference. Collaboration is common, as help desk staff often communicate with clinical departments, IT professionals, and Epic application analysts to ensure seamless system operation. This role can also involve participating in software upgrades, user training, and ongoing optimization of Epic system workflows.

What are the key skills and qualifications needed to thrive in the Epic Help Desk position, and why are they important?

To thrive as an Epic Help Desk professional, you need solid technical troubleshooting skills, familiarity with Epic electronic health record (EHR) systems, and a background in IT or healthcare support. Experience using Epic modules, help desk ticketing systems, and relevant Epic certifications—such as Epic Certified Support or Ambulatory Module—are highly valued. Strong communication, patience, and problem-solving abilities help you effectively interact with end users and resolve issues promptly. These skills ensure that healthcare providers experience minimal disruption, maintaining workflow efficiency and high patient care standards.

What are the most commonly searched types of Epic Help Desk jobs in Florida?

The most popular types of Epic Help Desk jobs in Florida are:

What job categories do people searching Epic Help Desk jobs in Florida look for?

The top searched job categories for Epic Help Desk jobs in Florida are:

What cities in Florida are hiring for Epic Help Desk jobs?

Cities in Florida with the most Epic Help Desk job openings:

Infographic showing various Epic Help Desk job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 4% Part Time, 4% Temporary, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution.

Assignment Desk Editor

NBCUniversal

Miami, FL

Full-time

Re-posted 22 days ago


NBCUniversal rating

8.2

Company rating: 8.2 out of 10

Based on 133 frontline employees who took The Breakroom Quiz

17th of 78 rated media


Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

We are seeking an experienced and dynamic individual to join our team as an Assignment Editor at Noticias Telemundo. The candidate must identify newsworthy stories and assist in the production of daily packages. The assignment editor supports reporters in setting up interviews and making contacts for news stories. The candidate must have a strong editorial background and be able to work in a fast paced, deadline driven environment with the willingness to work weekends, late night, and early morning shifts. The candidate must have experience working across multiple platforms, including broadcast, streaming and digital.

This is a project/limited term position, unless otherwise amended or terminated as deliverables within this project are completed.

Responsibilities:

  • Coordinate and assign news stories to reporters and producers, ensuring timely and effective coverage of daily events.
  • Monitor newswires, social media, and other sources to identify and assess emerging story opportunities.
  • Collaborate with reporters and producers to develop compelling story ideas and angles.
  • Ensure content is accurate, balanced, and adheres to editorial standards.
  • Organize and facilitate interviews for current and upcoming stories.
  • Stay informed on current events and react quickly to breaking news.
  • Exercise sound editorial judgment and ensure high-quality journalism.
  • Partner with newsroom and production teams for seamless operations.
  • Conduct in-depth research to support investigative and in-depth stories.
  • Leverage social media and digital platforms to identify trends and enhance story development.
  • Work closely with management to align coverage with the editorial vision and goals.
  • Available to work weekends, early mornings, nights and holidays.
Qualifications

Basic Requirements:

  • Bachelor’s degree in journalism, Communications, or equivalent work experience
  • Minimum 3 years of news writing experience
  • Must be fully fluent in English and Spanish (both written and verbal)
  • Minimum 1 year of working experience with iNews

Desired Characteristics:

  • Strong editorial skills and experience in news coordination.
  • Deep understanding of current events and digital media platforms.
  • Proven solid writing skills and editorial judgment
  • Fully bilingual, Spanish, and English proficient.
  • Excellent communication and collaboration skills.
  • Ability to think quickly and manage multiple tasks under tight deadlines.
  • Passionate about delivering accurate, relevant, and impactful news to the audience.
  • Experience creating digital video content in a newsroom is helpful.
  • Outside of the box thinker.

Additional Requirements:

  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (job #: )
  • Must be willing to work in Miami, Florida
  • Must be 18 years or older.
  • Must have a valid driver’s license.
  • Must have unrestricted work authorization to work in the United States
  • Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.


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