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Epic Go Live Support Jobs in Wisconsin (NOW HIRING)

Epic

Project Manager

Madison, WI

... the Epic community. Use your project management skills to present to hospital leadership, coordinate end-user training, and provide comprehensive support as healthcare providers go live with our ...

Brady

HRIS Analyst

Milwaukee, WI

Work on and execute routine HCM projects, assisting with configuration, testing and go live support. Assist in yearly performance and compensation cycle management.

Deloitte

Epic Willow Senior Consultant

Milwaukee, WI · On-site

Experience in application build and go-live, along with extensive experience in implementation ... Provide training and support to end-users on Epic applications. Document system configurations ...

Brady Corporation

HRIS Analyst

Milwaukee, WI · On-site

Work on and execute routine HCM projects, assisting with configuration, testing and go live support. Assist in yearly performance and compensation cycle management.

NTT DATA Services

SAP Project Manager

Milwaukee, WI · On-site

Lead cutover planning, go-live preparation, deployment activities, and post-go-live support, ensuring smooth business transition. * Identify, manage, and communicate project risks, issues ...

NTT DATA Services

SAP Project Manager

Milwaukee, WI · On-site

Lead cutover planning, go-live preparation, deployment activities, and post-go-live support, ensuring smooth business transition. * Identify, manage, and communicate project risks, issues ...

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Epic Go Live Support information

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How much do epic go live support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for epic go live support in Wisconsin is $16.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $17.69 per hour, depending on experience, location, and employer.

What does an Epic Go Live Support do?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What skills and qualifications are needed for Epic Go Live Support?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

What is an Epic Go Live Support?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

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Epic Go Live Support jobs near you
Infographic showing various Epic Go Live Support job openings in Wisconsin as of August 2026, with employment types broken down into 76% Full Time, and 24% Contract. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution, with an average salary of $34,188 per year, or $16.4 per hour.

Project Coordinator / Technical Analyst - Remote / Telecommute

CYNET SYSTEMS

Milwaukee, WI • On-site

$28/hr

Contractor

Re-posted 8 days ago

Job description

Job Overview:

Requirement/Must Have:

  • 1+ years of experience in project management and technical analysis.
  • Strong financial industry and items processing domain knowledge.
  • Understanding of teller and distributed capture workflows within banking environments.
  • Ability to review client teller capture and sort pattern requirements and provide efficient, supportable solutions.
  • Knowledge of image cash letter processing, duplicate detection, and remittance workflows.
  • Familiarity with banking ERP, accounting systems, and check clearing platforms.

Responsibilities:

  • Implements client imaging and payments solutions (ImageCentre, DirectLink, Orbograph, Voyager, Host Integration, API) for banking and financial institution clients.
  • Serves as both Project Manager and Technical Analyst on small projects; Technical Analyst on large multi-product engagements.
  • Client-facing role requiring strong communication, solutioning, and stakeholder management skills.
  • Must work US business hours and provide after-hours & weekend support for newly implemented clients for a minimum of 2 weeks post go-live.
  • Up to 25% travel to client sites for installation, training, and go-live support (travel requirement varies by assignment).
  • Run small-scope projects independently as both Project Manager and Technical Analyst.
  • Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects.
  • Manage client expectations, scope, and escalations through go-live and stabilization phases.
  • Lead client calls, training sessions, and on-site go-live support activities.
  • Quick thinking and proactive communication in deadline-driven client environments.

Skills:

  • Strong SQL knowledge — querying, troubleshooting, and data validation.
  • Strong item processing knowledge including teller capture, distributed capture, and sort pattern requirements.
  • Ability to read and interpret data file layouts; perform data field mapping and conversion analysis.
  • Product-to-product migration experience; add-on and work order technical project delivery.
  • Cross-team collaboration and technical resource coordination.
  • Requirements gathering, gap analysis, and technical solutioning.

Qualification And Education:

  • Excellent written and verbal communication skills; strong training and documentation abilities.
  • Ability to translate client business requirements into technical platform solutions.
  • Attention to detail, quality focus, and independent judgment.
  • Adaptability and resilience; ability to manage multiple priorities simultaneously.
  • Must be available to work US business hours (North America client base).
  • After-hours and weekend availability required for minimum 2 weeks post go-live per new client.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
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About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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