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Epic Go Live Support Jobs in Virginia (NOW HIRING)

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$96K - $125K/yr

Provide post go-live support to stabilize and optimize client environments * Collaborate with third-party vendors and co-managed teams to meet project objectives * Maintain clear and thorough ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$96K - $125K/yr

Provide post go-live support to stabilize and optimize client environments * Collaborate with third-party vendors and co-managed teams to meet project objectives * Maintain clear and thorough ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$96K - $125K/yr

Provide post go-live support to stabilize and optimize client environments * Collaborate with third-party vendors and co-managed teams to meet project objectives * Maintain clear and thorough ...

Deloitte

Epic Willow Senior Consultant

Richmond, VA · On-site

Experience in application build and go-live, along with extensive experience in implementation ... Provide training and support to end-users on Epic applications. Document system configurations ...

Deloitte

Epic Willow Senior Consultant

Rosslyn, VA · On-site

Experience in application build and go-live, along with extensive experience in implementation ... Provide training and support to end-users on Epic applications. Document system configurations ...

Deloitte

Epic Willow Senior Consultant

Mclean, VA · On-site

Experience in application build and go-live, along with extensive experience in implementation ... Provide training and support to end-users on Epic applications. Document system configurations ...

SysMind, LLC

Kubernetes - Senior Tech Architect

Richmond, VA · On-site

$64.75 - $86/hr

... go-live support, license/user scaling approach, and production readiness validation for enterprise adoption. Detailed ⦁ Strong hands-on experience in GitHub Enterprise Cloud / GHECD administration ...

Deloitte

Epic Willow Build Senior Consultant

Mclean, VA · Hybrid

... go-live, along with extensive experience in implementation, workflows, troubleshooting, testing ... On an as-needed basis, provide on-site support within the organization Recruiting for this role ...

Metaformers

Oracle Fusion Cloud Developer

Reston, VA · On-site

Data migration, go-live, and post go-live support • Work with multiple clients, implementing software solutions and driving best practices. • Create documents that meet the existing Meta document ...

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All JobsEpic Go Live Support JobsEpic Go Live Support Jobs in Virginia

Epic Go Live Support information

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How much do epic go live support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for epic go live support in Virginia is $16.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.40 per hour, depending on experience, location, and employer.

What is an Epic Go Live Support?

An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

What does an Epic Go Live Support do?

During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.

What skills and qualifications are needed for Epic Go Live Support?

To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.

What are the most commonly searched types of Epic Go Live Support jobs in Virginia?

The most popular types of Epic Go Live Support jobs in Virginia are:

What are popular job titles related to Epic Go Live Support jobs in Virginia?

For Epic Go Live Support jobs in Virginia, the most frequently searched job titles are:

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Epic Go Live Support jobs near you
Infographic showing various Epic Go Live Support job openings in Virginia as of August 2026, with employment types broken down into 17% Full Time, 50% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,581 per year, or $16.1 per hour.

Senior IT Project Engineer

Charles IT

Chesapeake, VA • On-site

$96K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.

Due to continued growth, we’re looking to add a Senior IT Project Engineer to our Projects Team. In this role, you'll play a key part in delivering successful client outcomes by leading technical project work and serving as both a hands-on engineer and escalation point. You'll collaborate closely with clients, vendors, and internal teams to implement solutions that align with project goals and business needs.

Responsibilities:

  • Lead and execute technical projects for clients, ensuring smooth delivery from kickoff through post go-live support
  • Participate in project kickoff meetings to align on scope, timelines, expectations, and risks
  • Complete assigned tasks as outlined in client Statements of Work (SOWs)
  • Provide post go-live support to stabilize and optimize client environments
  • Collaborate with third-party vendors and co-managed teams to meet project objectives
  • Maintain clear and thorough documentation of systems, tools, and project processes
  • Communicate proactively with clients and internal teams about changes, outages, and project impacts
  • Record daily time entries, expenses, and work notes in ConnectWise
  • Send weekly client-facing project status updates and participate in check-in meetings
  • Engage in team discussions, project debriefs, and continuous improvement efforts
  • Take on additional duties and responsibilities as assigned

Project Scope Includes:

  • Hypervisor replacements and migrations (e.g., Hyper-V, VMware)
  • Email platform migrations to Microsoft 365
  • Server builds, upgrades, and full environment migrations
  • Network infrastructure upgrades and complete overhauls
  • Office IT build-outs for new or expanding locations
  • Business application deployments (e.g., CRM, ERP systems)

Requirements

  • 8 or more years of experience (preferred)
  • Certifications such as MCSA, VCP, CCNA are a plus.
  • Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus.
  • Strong communication skills are essential for success in this role.
  • Ability to manage multiple tasks and collaborate effectively within a fast-paced, client-focused team.
  • Enthusiastic about taking on challenges in a growing company with a diverse client base.
  • Self-driven and capable of working independently with minimal supervision.
  • Excellent organizational skills and strong attention to detail.

Benefits

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!

Our Commitment to Inclusion:

Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.