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Entrylevel Help Desk Analyst Jobs in Sumter, SC (NOW HIRING)

Entry-Level Sales Agent

Columbia, SC · On-site

$50K - $70K/yr

This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

Showing results 21-40

Entrylevel Help Desk Analyst information

See Sumter, SC salary details

$12

$21

$31

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entrylevel help desk analyst in Sumter, SC is $21.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.99 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Sumter, SC?

For Entrylevel Help Desk Analyst jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Entrylevel Help Desk Analyst jobs in Sumter, SC look for?

The top searched job categories for Entrylevel Help Desk Analyst jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Sumter, SC with the most Entrylevel Help Desk Analyst job openings:

Network Administrator: Enterprise Technical Services

SMS DATA PRODUCTS GROUP, INC

Sumter, SC

Full-time

Posted 14 days ago


Job description

AFCENT’s mission is to deliver combat-ready air, space, communications, and cyberspace capability for USCENTCOM, helping maintain security and stability throughout Southwest Asia. We support the AFCENT Commander, USCENTCOM, coalition and joint partners, and warfighters who rely on NIPRNet, SIPRNet, partner networks, and other command-and-control systems. The AFCENT NOSC program is focused on running and protecting a 24/7 enterprise network and systems operations, including cybersecurity, engineering, maintenance, and technical support, keeping the AFCENT’s theater communications and IT infrastructure ready, secure, and available to effectively execute the AFCENT mission.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

Submit your resume today!

Job Responsibilities

  • Provide 24/7 Tier 1 enterprise IT help desk technical support to AFCENT users.

  • Troubleshoot and implement solutions to resolve incidents and problems on supported systems, network infrastructure, voice, and video, to include enterprise-level routers, switches, servers, firewalls, proxies and caching arrays.

  • Monitor systems/network performance metrics and trends to identify substandard performance and anomalies.

  • Escalate complex systems/network performance, bandwidth and security issues and incidents to senior engineers/SMEs (Tier 2 and 3) for analysis and resolution.

  • Perform Local Registration Authority (LRA) duties.

  • Provide General Networking and LAN support.

  • Provide WAN Enterprise support.

  • Provide technical and general O&M support.

  • Provide documentation support as required.

  • Provide meetings/briefings support as required.

  • Provide functional training support as required.

  • Provide CONUS TDY support as required.

Required Qualifications

  • Must have 3 or more years’ of relevant experience

  • Must possess experience and demonstrate an understanding of Microsoft server installation, roles, active directory, storage, performance management, and maintenance.

  • Must have firewall experience

Certifications Required

  • CompTIA Network +CE or Cisco Certified Network Associate (CCNA)

  • ITIL Foundation - Candidate has up to 60 days to acquire ITIL Foundation certification

Clearance Required

  • Department of Defense Secret security clearance or the ability to obtain an Interim Secret clearance.

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.