ZipRecruiter

Log In

2

Entrylevel Help Desk Analyst Jobs in Reston, VA (NOW HIRING)

ASM Research

Service Desk Analyst

Arlington, VA · On-site

$23.50 - $32/hr

We are seeking a skilled Help Desk Specialist to join our Service Desk team supporting Platform ... Strong analytical and customer service skills. * Ability to document procedures and create end-user ...

S2Technologies

Help Desk Specialist

Washington, DC

Manage, track, and document all help desk inquiries in accordance with AF/A10 reporting requirements, maintaining a comprehensive ticket log and providing trend analysis. Coordinate with the ...

CGI Inc.

Functional Business Analyst - Help Desk

Arlington, VA · On-site

$23.50 - $32.25/hr

Functional Business Analyst - Help Desk Category: Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID:J0626-1048 Employment Type: Full Time U.S. - What we ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$69K - $95K/yr

Help Desk Specialist - Top Secret (TS) with SCI eligibility Position Overview: is seeking a Help ... analysis. • Coordinate with the Communications Squadron to support system and network ...

S2Technologies

Help Desk Specialist

Washington, DC · On-site

$69K - $95K/yr

Help Desk Specialist - Top Secret (TS) with SCI eligibility Position Overview: S2Technologies is ... analysis. • Coordinate with the Communications Squadron to support system and network ...

RIVIDIUM

Service Desk Analyst

Alexandria, VA

$22 - $30/hr

RiVidium is seeking a Service Desk Analyst. This role supports IT, Cybersecurity, and Data ... Executes PWS C.5.3.5 helpdesk operations; provides Tier I/II support, ticket escalation, and ...

ActioNet, Inc.

Help Desk Manager Level I

Rosslyn, VA · On-site

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

ActioNet

Help Desk Manager Level I

Arlington, VA

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

ActioNet

Help Desk Manager Level I

Rosslyn, VA

$165K/yr

Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring timely and effective ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program -- powering the platform ... Strong troubleshooting and analytical skills with the ability to diagnose and resolve technical ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA · On-site

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Strong troubleshooting and analytical skills with the ability to diagnose and resolve technical ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... Strong troubleshooting and analytical skills with the ability to diagnose and resolve technical ...

Cherokee Federal

Help Desk Specialist I

Washington, DC · On-site

$100K - $111K/yr

Help Desk Specialist This position requires an active Top Secret clearance to be considered. A ... Technical Support Analyst Legal Disclaimer: All qualified applicants will receive consideration for ...

Cherokee Federal

Help Desk Specialist I

Washington, DC · On-site

$100K - $111K/yr

Help Desk Specialist This position requires an active Top Secret clearance to be considered. A ... Technical Support Analyst Legal Disclaimer: All qualified applicants will receive consideration for ...

previous pagenext page

Showing results 21-40

All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Reston, VA

Entrylevel Help Desk Analyst information

See Reston, VA salary details

$15

$25

$37

How much do entrylevel help desk analyst jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for entrylevel help desk analyst in Reston, VA is $25.06, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $28.03 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Reston, VA? For Entrylevel Help Desk Analyst jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Reston, VA look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Reston, VA are:
What cities near Reston, VA are hiring for Entrylevel Help Desk Analyst jobs? Cities near Reston, VA with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Infographic showing various Entrylevel Help Desk Analyst job openings in Reston, VA as of July 2026, with employment types broken down into 88% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $52,128 per year, or $25.1 per hour.
Level 1 SAP Basis Help Desk Analyst

Level 1 SAP Basis Help Desk Analyst

Johnson Technology Systems, Inc. (JTSi)

Reston, VA • On-site

$69.50 - $90.75/hr

Full-time

Posted 4 days ago

Job description

Job Summary:
Johnson Technology Systems, Inc. (JTSi) is a federal government consulting firm providing technical services to the Federal Government. The SAP Basis Junior Consultant will assist in the administration, maintenance, and support of JTSi clients' SAP systems and provide basic troubleshooting as a Level 1 Help Desk Analyst.
Responsibilities:
• Level 1 Basis Help Desk - trouble shoot basic problems and triage to Level 2 for bigger issues
• Work with SAP Senior Basis consultants
• Assist in the installation, configuration, and maintenance of SAP systems
• Monitor system performance, troubleshoot issues, and apply patches and updates as needed.
• Perform system copies, refreshes, and client copies as part of system maintenance activities.
• Administer the SAP database in alignment with agreed standards to maximize system performance and availability.
• Coordinate with stakeholders to schedule downtime and minimize impact on business operations during maintenance activities.
• Monitor Backups for successful completion
• Monitor SAP systems and create Service Now tickets
Qualifications:
Required:
• Minimum of 3 years SAP basis experience
• Experience in SAP Backup and Recovery, SAP Basis Monitoring, SAP Patch Management, Router Configuration, SAP Kernel Administration and SAP HANA & S/4HANA.
• Basic understanding of SAP Basis concepts and administration tasks.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Willingness to learn and adapt to new technologies and processes
• Excellent English language written and oral communication skills.
• Customer orientation.
Preferred:
• HANA experience a big plus
• Opportunity to work on Cloud Technologies (AWS and Azure)
Company:
Established in 2003, JTSi is an IT & Engineering Services provider with years of documented experience in the Information Technology and Engineering services field. Founded in 2003, the company is headquartered in Reston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Apply