ZipRecruiter

Log In

2

Entrylevel Help Desk Analyst Jobs in Decatur, GA

OneTrust

Deal Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

The Challenge As a Deal Desk Analyst, you support the execution of contract structuring and post-sales changes by following established policies, workflows, and best practices. The challenge is ...

Dexian

Helpdesk / Service Desk Analyst 1

Atlanta, GA · On-site

$17 - $18/hr

Helpdesk / Service Desk Analyst 1 Atlanta, GA (100% Onsite | 24/7 Shift Work) 6 + Months $17-$18/HR ... help everyone achieve their ambitions and goals. To learn more, please visit . Dexian is an Equal ...

OneTrust

Deal Desk Analyst

Atlanta, GA

$69K - $104K/yr

The Challenge As a Deal Desk Analyst, you support the execution of contract structuring and post ... As a pioneer, your voice and expertise will help chart the direction of an entirely new category.

AGG

Service Desk Support Analyst

Atlanta, GA · On-site

$19.50 - $26.75/hr

Position Purpose The Service Desk Analyst is responsible for providing technical support to attorneys and business staff across the Firm's current and future office locations. This role delivers both ...

aldridgepite

Help Desk Level 1 Technician

Atlanta, GA

$19.25 - $26/hr

Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.

InstantServe LLC

DOAS Helpdesk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential ...

aldridgepite

Help Desk Level 1 Technician

Atlanta, GA

$19.25 - $26/hr

Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.

Aldridge Pite LLP

Help Desk Level 1

Atlanta, GA · On-site

$19.25 - $26/hr

Purpose The Help Desk Technician- Level I is responsible for Level I IT support. This includes ... Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.

next page

Showing results 1-20

All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Decatur, GA

Entrylevel Help Desk Analyst information

See Decatur, GA salary details

$14

$23

$34

How much do entrylevel help desk analyst jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for entrylevel help desk analyst in Decatur, GA is $23.52, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.30 per hour, depending on experience, location, and employer.

Is a help desk analyst an entry-level job?

Yes, a help desk analyst is typically an entry-level position that requires basic technical knowledge, good communication skills, and familiarity with common troubleshooting tools. Many employers offer on-the-job training and look for candidates with relevant certifications or a basic understanding of computer systems and networks.

What job makes $10,000 a month without a degree?

An entry-level Help Desk Analyst typically does not earn $10,000 a month without additional experience or certifications. High-paying roles that can reach this level often require specialized skills, certifications, or experience in fields like sales, real estate, or entrepreneurship. Most IT support roles start with lower salaries, but advanced positions or freelance consulting can offer higher income over time.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace entry-level help desk analysts. These roles still require human skills like customer service, problem-solving, and technical knowledge to handle complex issues and provide personalized support. AI tools serve as assistants to help desk staff, enhancing efficiency rather than replacing the entire role.

Can you get a helpdesk job with no experience?

Entry-level help desk analyst positions often do not require prior experience, but candidates typically need basic knowledge of computer hardware, software, and troubleshooting skills. Certifications like CompTIA A+ can improve chances, and employers may provide on-the-job training for new hires.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What job categories do people searching Entrylevel Help Desk Analyst jobs in Decatur, GA look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Entrylevel Help Desk Analyst jobs? Cities near Decatur, GA with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you
Deal Desk Analyst

Deal Desk Analyst

OneTrust

Atlanta, GA • On-site

$19.75 - $27/hr

Other

Posted 15 days ago

Job description

The Challenge

As a Deal Desk Analyst, you support the execution of contract structuring and post-sales changes by following established policies, workflows, and best practices. The challenge is developing judgment and commercial acumen while accurately processing a high volume of requests and knowing when to escalate more complex or non-standard scenarios.

Your Mission

Deal & Contract Support (Execution-Focused)

  • Assist in structuring and configuring deals under defined guidelines, templates, and approval frameworks.

  • Support standard deal motions while escalating non-standard terms, pricing, or structures to senior analysts or managers.

Post-Sales & Order Management Support

  • Process post-sales contractual changes (amendments, re-bills, restructures) for low-to-moderate complexity requests with oversight.

  • Ensure documentation, approvals, and system updates are completed accurately and on time.

Cross-Functional Collaboration (Guided)

  • Serve as a first point of operational support for Sales, Legal, Finance, and RevRec inquiries.

  • Route complex questions appropriately and incorporate feedback to improve accuracy over time.

Systems & Data Integrity

  • Enter, update, and validate opportunity, quote, and order data in Salesforce and related systems.

  • Follow established controls to maintain data quality across the Quote-to-Bill lifecycle.

Learning & Continuous Improvement

  • Build working knowledge of deal desk policies, pricing constructs, and SaaS commercial models.

  • Identify recurring issues or inefficiencies and flag them to the team for review and improvement.

You Are

  • A developing professional who thrives with clear direction, repeatable processes, and coaching

  • Detail-oriented and reliable, with a strong focus on accuracy and compliance

  • Comfortable asking questions, seeking feedback, and learning from mistakes

  • Able to manage multiple tasks while meeting defined SLAs and quality standards

  • Motivated to grow into increased deal complexity and ownership over time

Your Experience Includes

Required

  • Bachelor's degree in Finance, Business Administration, Accounting, or a related field

  • 2-4 years of experience in Deal Desk, Order Management, Sales Operations, or similar operational roles

Preferred / Nice to Have

  • Exposure to SaaS, subscription-based business models, or B2B sales environments

  • Familiarity with Salesforce and/or CPQ tools (training provided)

  • Basic understanding of quote-to-cash or order management concepts

Apply