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Remote It Support Specialist Jobs in Decatur, GA

Glytec

Technical Support Specialist

Atlanta, GA · On-site +1

This is a remote role. Candidates must be located in the Metro Atlanta, Georgia area for periodic ... Serve as a backup to the IT Help Desk, providing on-site support as needed * Participate in a 24/7 ...

DA Carter Services

IT Helpdesk Technician

Conyers, GA · Remote

$70K - $85K/yr

This is a remote position. You are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment.

JLL

Product Support Specialist (REMOTE)

Atlanta, GA · Remote

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you ... Generally the personal information we collect from you are for the purposes of processing in ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

... IT team when they're new to ABM. * SSO support: SAML/OIDC onboarding for new customers (Okta ... PTO, remote-first culture, and access and training on leading edge AI tools. Compensation Range ...

MacStadium

Technical Support Specialist

Atlanta, GA · Remote

$55K - $70K/yr

... IT team when they're new to ABM. * SSO support: SAML/OIDC onboarding for new customers (Okta ... PTO, remote-first culture, and access and training on leading edge AI tools. Compensation Range ...

Rockstar

Provider Support Specialist

Atlanta, GA · Remote

... remote team mean we can move fast while still delivering top-notch technology and design. Our ... Why This Role Matters This role isn't just about troubleshooting software; it's about helping ...

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

... Support Specialist Direct Hire Atlanta, GA - hybrid onsite/remote Job Summary: We are seeking a ... Qualifications: · Bachelor's degree in Computer Science, Information Technology, or a related ...

HonorBuilt

Remote Support Technician

Atlanta, GA · On-site +1

$17/hr

HonorBuilt is an IT services company specializing in restaurants and other multi-location ... support. Our 24/7 helpdesk provides service to national brands like Chick-fil-A, Burger King ...

HonorBuilt

Remote Support Technician

Atlanta, GA · Remote

$17/hr

HonorBuilt is an IT services company specializing in restaurants and other multi-location ... support. Our 24/7 helpdesk provides service to national brands like Chick-fil-A, Burger King ...

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All JobsIt Support Specialist JobsRemote It Support Specialist JobsRemote It Support Specialist Jobs in Decatur, GA

Remote It Support Specialist information

See Decatur, GA salary details

$11

$24

$44

How much do remote it support specialist jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote it support specialist in Decatur, GA is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $27.69 per hour, depending on experience, location, and employer.

What does a remote IT support specialist do?

A Remote IT Support Specialist provides technical assistance to users and organizations via phone, email, or remote desktop tools. They troubleshoot hardware and software issues, help with system installations and upgrades, and ensure that IT systems run smoothly. Working remotely, they can assist clients from anywhere, making support more flexible and accessible. Their responsibilities often include diagnosing problems, guiding users through solutions, and maintaining security protocols.

What is the difference between Remote It Support Specialist vs Remote Network Support Technician?

AspectRemote It Support SpecialistRemote Network Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentRemote, help desk, end-user supportRemote, network troubleshooting, infrastructure support
Employer & Industry UsageIT service providers, tech companies, MSPsNetwork service providers, large enterprises, MSPs

While both roles involve remote technical support, the Remote It Support Specialist primarily assists end-users with hardware and software issues, whereas the Remote Network Support Technician focuses on maintaining and troubleshooting network infrastructure. The certifications and work environments overlap, but their core responsibilities differ based on technical focus.

How does working as a remote IT support specialist typically differ from on-site IT support roles in terms of collaboration and communication?

As a Remote IT Support Specialist, much of your collaboration with team members and end-users is conducted through digital channels like chat, email, and video calls rather than face-to-face interactions. This requires clear written and verbal communication skills to diagnose and resolve technical issues efficiently. You may also need to adapt to different time zones and work autonomously, but most companies provide robust remote collaboration tools and regular virtual meetings to ensure team cohesion. Building strong relationships with users and colleagues remotely can be a challenge at first, but it becomes easier with proactive communication and effective documentation.

What are the key skills and qualifications needed to thrive as a remote IT support specialist?

To thrive as a Remote IT Support Specialist, you need a strong understanding of computer systems, networking, troubleshooting, and typically an associate degree or relevant IT certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for day-to-day tasks. Excellent customer service, patience, and clear communication are standout soft skills in this role. These competencies ensure timely resolution of technical issues, minimize downtime, and maintain user satisfaction from a distance.
What are popular job titles related to Remote It Support Specialist jobs in Decatur, GA? For Remote It Support Specialist jobs in Decatur, GA, the most frequently searched job titles are:
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What cities near Decatur, GA are hiring for Remote It Support Specialist jobs? Cities near Decatur, GA with the most Remote It Support Specialist job openings:
Remote It Support Specialist jobs near you

Remote IT Project Manager

Global Channel Management, Inc.

Atlanta, GA • Remote

$94K - $112K/yr

Full-time

Re-posted 12 days ago

Job description

Remote IT Project Manager needs 5-7 years of project management experience

Remote IT Project Manager requires:

  • Experience with distribution intelligence platforms such as SalesPage, Broadridge SalesVision, SS&C SalesConnect, or similar
  • PMP,RTE, CAPM, CSM, or similar certification
  • Experience in the financial services/ asset management industry
  • Experience with vendor management
  • Experience with Salesforce CRM
  • Experience with enterprise data ecosystems (including Snowflake and Salesforce Data 360) within asset management or financial services.
  • Proficiency in project management tools (JIRA, MS Project) and methodologies (Agile, Waterfall)
  • Strong analytical and communication skills
  • Distribution platforms, such as SalesPage.
  • PMP
  • Enterprise Data ecosystems

Remote IT Project Manager duties:

  • Plan, execute, and close projects while managing scope, timeline, budget, and resources.
  • Lead a project team, facilitate stakeholder communication, and ensure alignment with business objectives.
  • Develop comprehensive project plans, maintain documentation, identify and mitigate risks, and track progress using appropriate tools and metrics.
  • Act as the primary liaison between technical teams and business stakeholders
  • Coordinate with external vendors and third-party partners.
  • Manage vendor relationships, oversee contract deliverables, ensure compliance with service level agreements, and facilitate seamless integration of vendor resources into project workflows.
Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

Social media

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