Quantico, VA · On-site
$22 - $30.25/hr
Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our ...
Quantico, VA · On-site
$22 - $30.25/hr
Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our ...
Quantico, VA · On-site
$42K - $50K/yr
Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our ...
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Quantico, VA · On-site
$42K - $50K/yr
Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our ...
Chesterfield, VA · On-site
$19.50 - $26.50/hr
Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.
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Chesterfield, VA · On-site
$19.50 - $26.50/hr
Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Req ID: 40548 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Req ID: 40548 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
Martinsville, VA · On-site
$19.25 - $26.25/hr
Carter Bank is seeking a Bank Help Desk Analyst to support retail and back office departments with core financial and banking applications. The role involves assisting retail branches with customer ...
Martinsville, VA · On-site
$19.25 - $26.25/hr
Carter Bank is seeking a Bank Help Desk Analyst to support retail and back office departments with core financial and banking applications. The role involves assisting retail branches with customer ...
Martinsville, VA · On-site
$19.25 - $26.25/hr
The Bank Help Desk Analyst supports retail and back office departments with the core financial and banking applications used in the bank and reports change/enhancement requests to the Bank Help Desk ...
Martinsville, VA · On-site
$19.25 - $26.25/hr
The Bank Help Desk Analyst supports retail and back office departments with the core financial and banking applications used in the bank and reports change/enhancement requests to the Bank Help Desk ...
$23.50 - $32.25/hr
Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Req ID: 40548 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
$23.50 - $32.25/hr
Req ID: 40548 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Overview Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
Req ID: 40431 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
$23.50 - $32.25/hr
Req ID: 40431 Summary Tier 2 Help Desk Analyst Arlington, VA Are you ready to enhance your skills ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
Chesterfield, VA · On-site
$19.50 - $26.50/hr
Description Ability to multitask and to determine root cause of problems and implement solutions, Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid ...
Chesterfield, VA · On-site
$19.50 - $26.50/hr
Description Ability to multitask and to determine root cause of problems and implement solutions, Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid ...
$21 - $28.75/hr
... helpdesk environment. Demonstrated analytical abilities in independently resolving routine problems within technical areas of responsibility. Uses sound judgment in determining priorities and ...
$21 - $28.75/hr
... helpdesk environment. Demonstrated analytical abilities in independently resolving routine problems within technical areas of responsibility. Uses sound judgment in determining priorities and ...
Chesterfield, VA · On-site
$20.75 - $28.50/hr
Description Ability to multitask and to determine root cause of problems and implement solutions, Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid ...
Chesterfield, VA · On-site
$20.75 - $28.50/hr
Description Ability to multitask and to determine root cause of problems and implement solutions, Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid ...
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
$22 - $30.25/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Geospatial and Cloud Analytics (GCA) is looking for a Help Desk Analyst who is responsible for ensuring an outstanding level of customer service by providing Customer Service Center support to our client located in Quantico, VA. The ideal candidate will have extensive experience in applying best practices to service delivery in a similar, large enterprise environment and a track record of meeting or exceeding contractual service level agreements.
This position offers great growth opportunities to other IT fields, such as Security Operations, Information Assurance, System Administration, Network engineering, and Unified Communications.
Responsibilities:
Requirements:
GCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
Competitive Compensation
Paid Time off includes 10 federal holidays and 15 additional days.
Bereavement Leave
Parental Leave
Company Paid STD and LTD
Life and AD&D Insurance
Medical, Prescription, Dental, and Vision Coverage
401k Savings and company match
Employee referral program
If you are a motivated individual with a passion for providing technical support, we want to hear from you! Join our team as a Help Desk Analyst and help us ensure smooth operations for our end-users. We offer competitive compensation, professional development opportunities, and a supportive work environment. Apply now to take the next step in your IT career!
