Acts as a vital bridge between the Help Desk, Network Technical Services, Communications, Human ... This role involves problem analysis, technical assistance, user access management, and ongoing ...
Acts as a vital bridge between the Help Desk, Network Technical Services, Communications, Human ... This role involves problem analysis, technical assistance, user access management, and ongoing ...
Mortgage Wire Desk, II Analyst
Old Greenwich, CT · On-site
$24 - $33.65/hr
The Mortgage Wire Desk Analyst ll, will be responsible for assisting the Treasury department with ... Customized training programs to help you advance your career. * Employee referral bonuses so you'll ...
Mortgage Wire Desk, II Analyst
Old Greenwich, CT · On-site
$24 - $33.65/hr
The Mortgage Wire Desk Analyst ll, will be responsible for assisting the Treasury department with ... Customized training programs to help you advance your career. * Employee referral bonuses so you'll ...
Helpdesk Support Technician
Waterford, CT · On-site
$55K - $75K/yr
Join our employee-owned company and help us develop systems and provide professional services that contribute to our national defense! Sonalysts, Inc. is seeking an entry level Helpdesk Technician ...
Helpdesk Support Technician
Waterford, CT · On-site
$55K - $75K/yr
Join our employee-owned company and help us develop systems and provide professional services that contribute to our national defense! Sonalysts, Inc. is seeking an entry level Helpdesk Technician ...
Helpdesk Support Technician
Waterford, CT · On-site
$55K - $75K/yr
Join our employee-owned company and help us develop systems and provide professional services that contribute to our national defense! Sonalysts, Inc. is seeking an entry level Helpdesk Technician ...
Helpdesk Support Technician
Waterford, CT · On-site
$55K - $75K/yr
Join our employee-owned company and help us develop systems and provide professional services that contribute to our national defense! Sonalysts, Inc. is seeking an entry level Helpdesk Technician ...
Helpdesk Support Technician
Waterford, CT · On-site
$55K - $75K/yr
Join our employee-owned company and help us develop systems and provide professional services that contribute to our national defense! Sonalysts, Inc. is seeking an entry level Helpdesk Technician ...
Helpdesk Support Technician
Waterford, CT · On-site
$55K - $75K/yr
Join our employee-owned company and help us develop systems and provide professional services that contribute to our national defense! Sonalysts, Inc. is seeking an entry level Helpdesk Technician ...
Job Posting Title IT Service Desk and Support Manager Salary Band Competitive About the Role As a ... By analysing trends and user feedback, you will identify opportunities to simplify processes ...
Job Posting Title IT Service Desk and Support Manager Salary Band Competitive About the Role As a ... By analysing trends and user feedback, you will identify opportunities to simplify processes ...
... help desk coverage Monday through Friday from 8:00 AM to 1:00 PM. Operating within a campus-wide Mac environment, this entry-level professional delivers immediate technical relief directly to ...
New
Quick apply
... help desk coverage Monday through Friday from 8:00 AM to 1:00 PM. Operating within a campus-wide Mac environment, this entry-level professional delivers immediate technical relief directly to ...
New
This role combines traditional IT Help Desk responsibilities with network support, Epic application support, user training, workflow analysis, and project coordination. This individual will serve as ...
This role combines traditional IT Help Desk responsibilities with network support, Epic application support, user training, workflow analysis, and project coordination. This individual will serve as ...
Desktop Support Analyst
East Hartford, CT · On-site
$25 - $30/hr
Document technical issues, resolutions, and support procedures Required Qualifications: * 2+ years of Desktop Support, Help Desk, or End User Support experience * Experience imaging and deploying ...
Quick apply
Desktop Support Analyst
East Hartford, CT · On-site
$25 - $30/hr
Document technical issues, resolutions, and support procedures Required Qualifications: * 2+ years of Desktop Support, Help Desk, or End User Support experience * Experience imaging and deploying ...
Entry-Level IT Network Technician
$18 - $20/hr
Candidates with home lab or hands-on technical experience * Entry-level IT Support, Help Desk, Desktop Support, or Technical Support experience * Warehouse, logistics, installation, cable technician ...
Quick apply
Entry-Level IT Network Technician
$18 - $20/hr
Candidates with home lab or hands-on technical experience * Entry-level IT Support, Help Desk, Desktop Support, or Technical Support experience * Warehouse, logistics, installation, cable technician ...
Entry-Level IT Network Technician
$18 - $20/hr
Candidates with home lab or hands-on technical experience * Entry-level IT Support, Help Desk, Desktop Support, or Technical Support experience * Warehouse, logistics, installation, cable technician ...
Entry-Level IT Network Technician
$18 - $20/hr
Candidates with home lab or hands-on technical experience * Entry-level IT Support, Help Desk, Desktop Support, or Technical Support experience * Warehouse, logistics, installation, cable technician ...
IT Technician
Clinton, CT · On-site
$22 - $25/hr
We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our growing team ... Experience with help desk or ticketing systems * Exposure to manufacturing or industrial ...
Quick apply
IT Technician
Clinton, CT · On-site
$22 - $25/hr
We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our growing team ... Experience with help desk or ticketing systems * Exposure to manufacturing or industrial ...
Lead Customer Service Rep
Hartford, CT · On-site
Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Identifying trends in escalations and preparing data used to identify root cause analysis.
Lead Customer Service Rep
Hartford, CT · On-site
Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Identifying trends in escalations and preparing data used to identify root cause analysis.
Front Desk Operations
Old Greenwich, CT · On-site
$20/hr
You are motivated to help change the fashion industry, and move towards a more sustainable future ... This is an entry-level/early career role. Why the Role is Compelling As a Front Desk Operations ...
Front Desk Operations
Old Greenwich, CT · On-site
$20/hr
You are motivated to help change the fashion industry, and move towards a more sustainable future ... This is an entry-level/early career role. Why the Role is Compelling As a Front Desk Operations ...
FRONT DESK AGENT
New Haven, CT · On-site
$14.25 - $18/hr
We value your expertise and entrepreneurial spirit, offering the support and framework to help you ... Ability to read, analyze, and interpret procedure manuals. Ability to effectively present ...
FRONT DESK AGENT
New Haven, CT · On-site
$14.25 - $18/hr
We value your expertise and entrepreneurial spirit, offering the support and framework to help you ... Ability to read, analyze, and interpret procedure manuals. Ability to effectively present ...
Front Desk Agent
New Haven, CT · On-site
$14.25 - $18/hr
We value your expertise and entrepreneurial spirit, offering the support and framework to help you ... Ability to read, analyze, and interpret procedure manuals. Ability to effectively present ...
Front Desk Agent
New Haven, CT · On-site
$14.25 - $18/hr
We value your expertise and entrepreneurial spirit, offering the support and framework to help you ... Ability to read, analyze, and interpret procedure manuals. Ability to effectively present ...
Front Desk Agent
New Haven, CT · On-site
$14.25 - $18/hr
We value your expertise and entrepreneurial spirit, offering the support and framework to help you ... Ability to read, analyze, and interpret procedure manuals. Ability to effectively present ...
Front Desk Agent
New Haven, CT · On-site
$14.25 - $18/hr
We value your expertise and entrepreneurial spirit, offering the support and framework to help you ... Ability to read, analyze, and interpret procedure manuals. Ability to effectively present ...
Front Desk Agent
New Haven, CT · On-site
$14.25 - $18/hr
We value your expertise and entrepreneurial spirit, offering the support and framework to help you ... Ability to read, analyze, and interpret procedure manuals. Ability to effectively present ...
Front Desk Agent
New Haven, CT · On-site
$14.25 - $18/hr
We value your expertise and entrepreneurial spirit, offering the support and framework to help you ... Ability to read, analyze, and interpret procedure manuals. Ability to effectively present ...
Facilities Coordinator
Stamford, CT · On-site
$23 - $29/hr
Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems ...
Quick apply
Facilities Coordinator
Stamford, CT · On-site
$23 - $29/hr
Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems ...
OPERATIONS ASST
Winsted, CT · On-site
Provide help desk and operational support as assigned and participate in special projects Skills ... Strong analytical, organizational, and problem-solving abilities * Proficiency with Microsoft ...
Quick apply
OPERATIONS ASST
Winsted, CT · On-site
Provide help desk and operational support as assigned and participate in special projects Skills ... Strong analytical, organizational, and problem-solving abilities * Proficiency with Microsoft ...
Entrylevel Help Desk Analyst information
What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?
| Aspect | Entrylevel Help Desk Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some certifications like CompTIA A+ beneficial | High school diploma or equivalent; often holds certifications like CompTIA A+ |
| Work Environment | Support teams in corporate or IT service settings, providing remote or on-site assistance | IT support centers, corporate offices, or client sites, handling technical issues |
| Employer & Industry Usage | Common in various industries including healthcare, finance, and tech | Primarily in IT service providers and internal corporate IT departments |
Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.
Job description
POSITION PURPOSE: Primarily responsible for coordinating, analyzing, and maintaining the onboarding and offboarding processes. Acts as a vital bridge between the Help Desk, Network Technical Services, Communications, Human Resources, Dean of Faculty, Summer Programs, contractors and vendors, parents and guardians, and students, campus residents, and Information Systems teams, ensuring smooth technological operations and support across the organization and end-users. This role involves problem analysis, technical assistance, user access management, and ongoing system optimization to enhance the overall user experience.
Ability to be a proactive problem solver who can evaluate user needs, diagnose technical issues, coordinate resolutions, implement system improvements, and assist in employee investigations while maintaining strong relationships across departments.
About Choate Rosemary Hall
Sourced by ZipRecruiter
Industry
Education programs administration
Company size
201 - 500 Employees
Headquarters location
Wallingford, CT, US
Year founded
1890