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Entrylevel Help Desk Analyst Jobs in Groton, CT (NOW HIRING)

IT Technician

Clinton, CT · On-site

$22 - $25/hr

We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our growing team ... Experience with help desk or ticketing systems * Exposure to manufacturing or industrial ...

AV Engineer

Groton, CT · Hybrid

$43.80 - $60/hr

Identifies and performs a variety of independent analysis and problem resolution assignments ... help desk support function. Answer questions about installation, operation, configuration ...

AV Engineer

Groton, CT · Hybrid

$43.80 - $60/hr

Identifies and performs a variety of independent analysis and problem resolution assignments ... help desk support function. Answer questions about installation, operation, configuration ...

AV Engineer

New London, CT · Hybrid

$43.80 - $60/hr

Identifies and performs a variety of independent analysis and problem resolution assignments ... help desk support function. Answer questions about installation, operation, configuration ...

AV Engineer

New London, CT · Hybrid

$43.80 - $60/hr

Identifies and performs a variety of independent analysis and problem resolution assignments ... help desk support function. Answer questions about installation, operation, configuration ...

Senior Wealth Analyst

Westbrook, CT · On-site

$80 - $110/hr

At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life ... at a desk and working on a computer. It may require the ability to lift up to 15 pounds and ...

Be Seen First

An entry-level Bilingual Haitian Creole Receptionist acts as the first point of contact for clients ... desk operations by providing warm customer service and clear communication in both English and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

... mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and ...

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Entrylevel Help Desk Analyst information

See Groton, CT salary details

$14

$23

$35

How much do entrylevel help desk analyst jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entrylevel help desk analyst in Groton, CT is $23.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.78 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What cities near Groton, CT are hiring for Entrylevel Help Desk Analyst jobs?

Cities near Groton, CT with the most Entrylevel Help Desk Analyst job openings:

Infographic showing various Entrylevel Help Desk Analyst job openings in Groton, CT as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $49,824 per year, or $24 per hour.

IT Technician

Bausch Advanced Technologies

Clinton, CT • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Job Title: IT Technician

Location: Clinton, CT

Position Overview:

We are seeking a motivated and detail-oriented Entry-Level IT Technician to join our growing team in Clinton, CT. This is a great opportunity for someone looking to start their career in IT within a fast-paced manufacturing environment. You will support day-to-day IT operations, assist employees with technical issues, and help maintain our systems and equipment to ensure smooth production and business operations.

Key Responsibilities:

  • Provide technical support to employees for hardware, software, and network-related issues

  • Set up, configure, and maintain computers, printers, and other IT equipment

  • Troubleshoot and resolve basic IT problems in a timely manner

  • Assist with user account setup, password resets, and access permissions

  • Support manufacturing systems and shop floor technology as needed

  • Perform routine system maintenance, updates, and backups

  • Maintain accurate records of IT issues and resolutions

  • Collaborate with team members to improve IT processes and efficiency

  • Ensure compliance with company policies and cybersecurity best practices

Qualifications:

  • Associate’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

  • Basic knowledge of Windows operating systems, Microsoft Office, and common IT hardware

  • Strong problem-solving skills and willingness to learn

  • Good communication and customer service skills

  • Ability to work independently and as part of a team

  • Prior internship or hands-on experience is a plus but not required

Preferred Skills (Not Required):

  • Familiarity with networking basics (TCP/IP, Wi-Fi, etc.)

  • Experience with help desk or ticketing systems

  • Exposure to manufacturing or industrial environments

Note: Pay is based on experience