ZipRecruiter

Log In

1

Associate Service Desk Analyst Jobs in Connecticut

TEKsystems

Service Desk Analyst

New Haven, CT ยท Hybrid

$20 - $24/hr

They use HP service desk but any prior experience with ticketing system will do. Essential duties of position Identify and analyze hardware, software and network-related problems. Troubleshoot and ...

Serenity Info Tech, Inc.

Help Desk Analyst

Middletown, CT ยท On-site

$20.75 - $28.50/hr

Help Desk Analyst 12 Months 1225 Silver Street Middletown, Connecticut 06457 Note: Candidate Must ... service of a Help Desk Technician consultant position. The candidate will provide telephone and ...

Pennant Services

Sr. Service Desk Manager

Hartford, CT ยท On-site

Analyze operational workflows and identify opportunities to improve efficiency, quality, and user * satisfaction. * Lead continual service improvement initiatives designed to enhance Service Desk ...

New

nLeague Services Inc

Help Desk Analyst

Hartford, CT ยท On-site

$20.75 - $28.25/hr

Help Desk Analyst Client: CT DCF Location: 505 Hudson Street Hartford, Connecticut 06106-0000 Shift ... SCOPE OF WORK ยท The agency needs to engage the service of a Help Desk Technician consultant ...

InstantServe LLC

Help Desk Analyst

Middletown, CT ยท On-site

$20.75 - $28.50/hr

... Desk Technician (x) New Task () Renewal ( ) Fixed Price (X) On Site Support ( ) Remote Support 1. ... DCF Information Systems provides technology expertise and services as well as an information ...

InstantServe LLC

Help Desk Analyst

Hartford, CT ยท On-site

$20.75 - $28.25/hr

... Desk Technician (x) New Task () Renewal ( ) Fixed Price (X) On Site Support ( ) Remote Support 1. ... DCF Information Systems provides technology expertise and services as well as an information ...

Healthtrax

Service Desk evenings weekends

Avon, CT ยท On-site

The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist provides immediate ...

Healthtrax

Service Desk evenings / weekends

Unionville, CT ยท On-site

$17 - $20/hr

The Service Desk is the hub for customer service, fitness & wellness program information. You are the first and last impression of our business. The Service Desk Receptionist provides immediate ...

Healthtrax

Service Desk evenings / weekends

Avon, CT ยท On-site

$17 - $20/hr

The Service Desk is the hub for customer service, fitness & wellness program information . You are the first and last impression of our business. The Service Desk Receptionist provides immediate ...

next page

Showing results 1-20

All JobsAssociate Service Desk Analyst JobsAssociate Service Desk Analyst Jobs in Connecticut

Associate Service Desk Analyst information

See Connecticut salary details

$13

$22

$34

How much do associate service desk analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for associate service desk analyst in Connecticut is $22.92, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Associate Service Desk Analyst vs Service Desk Technician?

AspectAssociate Service Desk AnalystService Desk Technician
Required CertificationsCompTIA A+, ITIL FoundationCompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, remote support, IT support teamsHelp desk, on-site support, technical troubleshooting
Employer & Industry UsageIT service providers, corporate IT departmentsIT support companies, corporate IT departments
Common Search & ComparisonYesYes

The Associate Service Desk Analyst and Service Desk Technician roles share similar certifications and work environments, often working in help desk settings within IT departments or support companies. The main difference lies in the job scope: the Associate Service Desk Analyst typically handles initial support and customer communication, while the Service Desk Technician may focus more on technical troubleshooting and on-site support. Both roles are essential for effective IT support and often overlap in responsibilities.

What are popular job titles related to Associate Service Desk Analyst jobs in Connecticut? For Associate Service Desk Analyst jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Associate Service Desk Analyst jobs in Connecticut look for? The top searched job categories for Associate Service Desk Analyst jobs in Connecticut are:
What cities in Connecticut are hiring for Associate Service Desk Analyst jobs? Cities in Connecticut with the most Associate Service Desk Analyst job openings:
Associate Service Desk Analyst jobs near you

Help Desk Level III Support Analyst

Aquinas Consulting

Trumbull, CT

$20 - $27.50/hr

Full-time

Re-posted yesterday

Job description

Aquinas Consulting is currently looking to fill a Level III Service Desk Analyst job in Trumbull, CT. This DIRECT hire job is available with a leading IT solutions provider. They have been an industry leader for 50 years. In this role, you will manage, implement, and troubleshoot issues and provide solutions for our clients. You will provide guidance to our clients throughout various stages of troubleshooting and solution implementation within their environment.
Level II/III Service Desk Analyst Job Responsibilities:

  • Resolve situations with VIP clients (white glove experience)
  • Troubleshoot and resolve critical server, network, and lines of business incidents
  • Windows Server 2008/2012/2016, including Active Directory, Group Policy, DNS & DHCP
  • Office 365 / Azure / AWS
  • Microsoft Exchange Server/Exchange Online
  • Remote access technologies, including RDS and VPN
  • Peripheral device support, including network printers, scanners, monitors & UPS devices.
  • WAN devices
  • Hypervisors, SAN, NAS
  • Wireless controllers and access points, routers, firewalls, and network switches
  • Resolve escalated issues from the L1 and L2 team members
  • Complete move/add/changes of client servers and workstations, including adding printers, applications, roles, etc.
  • Mentor team members on technology
  • Support sales team including attending sales presentations as the technical SME.
  • Collaborate with other departments to solve complex issues
  • Tasks assigned by the Director of Service Desk.

Level II/III Service Desk Analyst Job Qualifications:

  • High School diploma, Bachelor’s Degree a plus
  • Minimum of 6 years work experience in a Help Desk role
  • Previous MSP experience
  • CompTIA A+/Network+ or equivalent experience
  • MCSA or equivalent experience
  • Complete technical understanding and expertise in the following:
  • Public and private DNS functionality
  • Mail flow diagnostics
  • VPN support and configuration
  • File server support and configuration
  • RDS environment support

If you are interested in this DIRECT-hire Level II/III Service Desk Analyst Job in Trumbull, CT, please apply now to be connected with a member of our team.   
Please note: Applying to this role is an agreement to have your information entered into our database and acknowledgement that a recruiter will reach out to you either by phone, email, and/or text message regarding this and similar job opportunities.
Aquinas Consulting is a woman and minority owned company headquartered in Milford, CT that provides Engineering, Information Technology (IT), and Manufacturing staffing solutions throughout the US. We take pride in 20 years of service to our clients, our hiring managers, our consultants, and our local community.  Aquinas is an affirmative action, equal opportunity employer and committed to considering all qualified applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. www.aquinasconsulting.com