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Entrylevel Customer Experience Analyst Jobs in Riverside, CA

Danaher

Digital Analyst Internships

Pomona, CA · On-site

$100K - $118K/yr

About Digital Analyst Roles at Danaher Are you passionate about data, customer experience, and driving meaningful improvements through insights? As a Digital Analyst Intern, you'll work alongside a ...

San Bernardino County

Epic Analyst I

San Bernardino, CA · On-site

$81K - $109K/yr

Epic Analyst I is an entry-level, trainee position designed for individuals interested in developing expertise in healthcare IT. In this role, you will receive training and guidance from experienced ...

County of San Bernardino, CA

Epic Analyst I

San Bernardino, CA · On-site

$81K - $109K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Epic Analyst I is an entry-level, trainee position designed for individuals interested in developing expertise in healthcare IT. In this role, you will receive training and guidance from experienced ...

GATC Health

Bioinformatics Analyst - CA

Irvine, CA · On-site

Responsibilities : • Prep and Process data through GATC platform based on customer or internal ... Preferred : • Experience using or interfacing with machine learning algorithms. • Experience ...

Flex College

Operations Analyst (entry level)

Irvine, CA · On-site

$20 - $26/hr

Prior internship or work experience in the college prep space is highly preferred. * Problem ... Exceptional analytical mindset; you don't just spot a problem; you actively look for a way to build ...

Milliman

Healthcare Data Analyst (MedInsight)

Irvine, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Analyze large healthcare datasets using SQL, Databricks, Python, and other analytical tools ... customer experience. * Follow MedInsight Quality Risk Management (QRM) standards and company ...

GATC Health

Bioinformatics Analyst - CA

Irvine, CA

$70K - $85K/yr

... customers and stakeholders. A highly motivated scientist with broad expertise and experience in ... Implement primary and secondary analysis tools for GATC's assays. * Work with cross-disciplinary R& ...

GATC Health

Bioinformatics Analyst - CA

Irvine, CA · On-site

$70K - $85K/yr

... customers and stakeholders. A highly motivated scientist with broad expertise and experience in ... Implement primary and secondary analysis tools for GATC's assays. * Work with cross-disciplinary R& ...

JustEnough

Retail Customer Service Analyst

Irvine, CA · On-site

The Customer Service Analyst will fill a key role within our growing business. Responsibilities ... Qualifications Skills & Experience • MS SQL Server programming ability - Required • Quality ...

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Showing results 21-40

All JobsEntrylevel Customer Experience Analyst JobsEntrylevel Customer Experience Analyst Jobs in Riverside, CA

Entrylevel Customer Experience Analyst information

See Riverside, CA salary details

$16

$36

$64

How much do entrylevel customer experience analyst jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for entrylevel customer experience analyst in Riverside, CA is $36.50, according to ZipRecruiter salary data. Most workers in this role earn between $27.60 and $39.86 per hour, depending on experience, location, and employer.

What is the difference between Entrylevel Customer Experience Analyst vs Customer Service Representative?

AspectEntrylevel Customer Experience AnalystCustomer Service Representative
Primary RoleAnalyzes customer feedback, identifies trends, and recommends improvements to enhance customer experienceHandles customer inquiries, resolves issues, and provides support directly to customers
Required SkillsData analysis, communication, problem-solving, familiarity with CRM toolsCommunication, patience, problem-solving, product knowledge
Work EnvironmentOffice setting, often with cross-department collaborationCall centers, retail stores, or online support channels
Typical CertificationsCustomer experience or data analysis certifications (optional)Customer service or support certifications (optional)

While both roles focus on customer interactions, the Entrylevel Customer Experience Analyst primarily analyzes data to improve overall customer satisfaction, whereas the Customer Service Representative directly interacts with customers to resolve issues. The analyst role involves more data-driven tasks, while the representative role emphasizes direct communication and support.

What are popular job titles related to Entrylevel Customer Experience Analyst jobs in Riverside, CA?

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Cities near Riverside, CA with the most Entrylevel Customer Experience Analyst job openings:

Entrylevel Customer Experience Analyst jobs near you

Customer Experience Supervisor I - Hemet Valley Mall

JCPenney

Hemet, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

JCPenney rating

5.6

Company rating: 5.6 out of 10

Based on 677 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

General Description:
As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies
Primary Responsibilities:
    \t
  • Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.
    • \t
  • Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.
    • \t
  • Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.
    • \t
  • Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources.
    • \t
  • Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance.

Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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