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Entry Level Xfinity Customer Service Jobs (NOW HIRING)

Comcast

Xfinity Retail Service Associate

Lady Lake, FL

$13.25 - $15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

Comcast

Xfinity Sales Associate

Stockton, CA

$100K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... home services Communicate and develop rapport with customers Explain our products and services in-depth and recommend the right solutions Seek out potential new customers and upgrade existing ...

Comcast

Xfinity Retail Service Associate

Lady Lake, FL

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

Comcast

Xfinity Retail Service Associate

Leesburg, FL · On-site

$15/hr

Provides great support to customers and the store team while constantly striving for improvement ... Xfinity services. * Performs non-sales customer service transactions including but not limited to ...

Comcast

Xfinity Retail Sales Consultant

Minnetonka, MN · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join Xfinity as a Retail Sales and earn competitive hourly pay plus uncapped commission -- with top ... Providing outstanding customer service with all customer interactions. * Meeting or exceeding sales ...

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Entry Level Xfinity Customer Service information

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How much do entry level xfinity customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for entry level xfinity customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Xfinity Customer Service vs Xfinity Customer Support Specialist?

AspectEntry Level Xfinity Customer ServiceXfinity Customer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail stores, remoteCall centers, remote, in-store support
Employer & Industry UsageMajor telecom provider, XfinityMajor telecom provider, Xfinity
Job FocusHandling basic customer inquiries, troubleshooting, account managementResolving complex issues, technical support, upselling

Entry Level Xfinity Customer Service roles focus on basic customer interactions, troubleshooting, and account support, often requiring minimal certifications. Xfinity Customer Support Specialists handle more complex technical issues and may have additional training. Both roles are essential in the telecom industry, with the former serving as an entry point and the latter providing advanced support.

Is customer service an entry level job?

Customer service roles, including entry level positions like Xfinity Customer Service, are typically designed for individuals with little to no prior experience. These jobs often provide training on company systems and communication skills, making them accessible to recent graduates or those new to the workforce.
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What states have the most Entry Level Xfinity Customer Service jobs?

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Entry Level Xfinity Customer Service jobs near you
Infographic showing various Entry Level Xfinity Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,807 per year, or $17.2 per hour.

Xfinity Retail Sales Associate - Salem MA

Blufox Mobile

Salem, MA • On-site

$18 - $35/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 8 days ago

Job description

Company Overview: Blufox Mobile is the largest branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as retail associates. With locations across the country and future expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.

Position: Retail Sales Associate

Compensation:

  • Aggressive hourly pay plus rich commission
  • Expected earnings: $18-35 per hour
  • Benefits: Medical, Dental, Vision, 401k, Paid training, Opportunities for promotion

Job Type: Full-time, Commission

Responsibilities: As a Sales Associate, you will play a crucial role in promoting and selling Xfinity services and products. Your primary responsibilities include:

  1. Sales:
  • Present, promote, and sell Xfinity products/services to existing and prospective customers.
  • Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
  • Execute sales closing techniques consistently to meet and exceed sales targets.
  1. Customer Service:
  • Maintain a courteous and friendly attitude while interacting with customers.
  • Build positive relationships with customers to enhance the company's public perception.
  • Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.
  1. Organization Goals:
  • Work well with the team, demonstrating relationship management skills.
  • Stay updated on current and emerging communication and entertainment technologies.
  • Achieve overall performance goals of the organization.

Benefits:

  • Medical, Dental, Vision, 401k
  • Paid training
  • Opportunities for promotion
  • Blufox ESOP (Employee Stock Ownership Program) for select stores

Exclusive Employee Growth and Reward Programs:

  • Automatic compensation increases through the "Blufox Raise Program."
  • Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
  • Annual "Blufox Winners Circle" trip to Mexico for top performers.

Ask your interviewer about these unique employee-focused programs.

Core Responsibilities:

  • Present, promote, and sell Xfinity products/services effectively.
  • Execute sales closing techniques consistently.
  • Maintain a positive customer experience and strive for high Net Promoter Scores.
  • Work well with the team, stay updated on industry technologies, and achieve overall performance goals.

Qualifications:

  • High School diploma or equivalent
  • 2-5 years of sales experience preferred, not required.
  • Wireless/Cable/Retail sales experience preferred, not required.
  • Must be able to work nights and weekends, variable schedules, and overtime as necessary.

How to Apply: If you are passionate about sales, customer service, and being part of a growing team, we invite you to apply! Be sure to include your relevant experience and why you're excited to join Blufox Mobile.

Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox Raise Program, Blufox Milestone Program, and the Annual Blufox Winners Circle trip to Mexico.